TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so easy and awesome Turbo Tax was very easy to navigate and fill in all the information. The process was enlightening and the questions asked were all on the subjects as needed. I would like to thank you for being so helpful in a difficult situation. I would recommend Turbo Tax to all my friends.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy and awesome First time user. Definitely recommend to my friends and family
Date published: 2021-02-26
Rated 5 out of 5 by from easy to use Easy enough to file with out any help, they make sure you put all the right information where you should. highly recommend!
Date published: 2021-02-26
Rated 3 out of 5 by from simple and straightforward but.. Turbotax made my first time filing taxes a simple and easy process; although they forced me to purchase the deluxe tax option to submit my return. For $180 I could've hired someone to file my taxes for me instead of inputting the information in myself and still being charged.
Date published: 2021-02-26
Rated 1 out of 5 by from Terrible service Upgraded to be able to speak to a specialist and no one ever answered our questions.
Date published: 2021-02-26
Rated 5 out of 5 by from Great step-by-step Assistance Abdul was great to engage with on the live-help feature. I had a few odd income sources and credits this year that was easily handled through the step-by-step guidance of the live-help feature.
Date published: 2021-02-26
Rated 5 out of 5 by from Brutal Excelente. Muchísimas gracias. Muy agradable la ayuda
Date published: 2021-02-26
Rated 5 out of 5 by from So Easy! TurboTax is always easy and efficient! Proud user!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Makes it Easy to File Easy to use, no matter how complex your returns may be. Great customer support if needed. This software product does it all. This is my 6th year using Turbo Tax and I see no reason to change.
Date published: 2021-02-26
Rated 1 out of 5 by from Charged $80 for a credit that didn't even help me Not very happy this year.. first time in two years I have even used the site. was forced to claim a savers credit for having a 401k that didn't help me at all and then was charged $40 for the deluxe version (I kind of understand why) and another $40 for State..which should have been free from my understanding.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11320
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so easy and awesome Turbo Tax was very easy to navigate and fill in all the information. The process was enlightening and the questions asked were all on the subjects as needed. I would like to thank you for being so helpful in a difficult situation. I would recommend Turbo Tax to all my friends.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy and awesome First time user. Definitely recommend to my friends and family
Date published: 2021-02-26
Rated 5 out of 5 by from easy to use Easy enough to file with out any help, they make sure you put all the right information where you should. highly recommend!
Date published: 2021-02-26
Rated 3 out of 5 by from simple and straightforward but.. Turbotax made my first time filing taxes a simple and easy process; although they forced me to purchase the deluxe tax option to submit my return. For $180 I could've hired someone to file my taxes for me instead of inputting the information in myself and still being charged.
Date published: 2021-02-26
Rated 1 out of 5 by from Terrible service Upgraded to be able to speak to a specialist and no one ever answered our questions.
Date published: 2021-02-26
Rated 5 out of 5 by from Great step-by-step Assistance Abdul was great to engage with on the live-help feature. I had a few odd income sources and credits this year that was easily handled through the step-by-step guidance of the live-help feature.
Date published: 2021-02-26
Rated 5 out of 5 by from Brutal Excelente. Muchísimas gracias. Muy agradable la ayuda
Date published: 2021-02-26
Rated 5 out of 5 by from So Easy! TurboTax is always easy and efficient! Proud user!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Makes it Easy to File Easy to use, no matter how complex your returns may be. Great customer support if needed. This software product does it all. This is my 6th year using Turbo Tax and I see no reason to change.
Date published: 2021-02-26
Rated 1 out of 5 by from Charged $80 for a credit that didn't even help me Not very happy this year.. first time in two years I have even used the site. was forced to claim a savers credit for having a 401k that didn't help me at all and then was charged $40 for the deluxe version (I kind of understand why) and another $40 for State..which should have been free from my understanding.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11320