TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easiest way to do taxes Very easy step by step process that checks every part of tax code
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax is Amazing! I'm new to filling my taxes out, and TurboTax makes it so easy! I usually dread filling my taxes out but TurboTax is the way to go. If you're new to filling out taxes then use Turbo. It's helped me for the 2nd year in a row.
Date published: 2022-03-28
Rated 2 out of 5 by from Bad but better than the others I have tried. I have used TT for many years. I have tried other programs because TT has so many problems but ran into issues with them at the level of not being able to print a copy of the forms. To give one concrete example of issues, TT does not explain the errors it finds in the Error Check. So I can see "line x,x should be left blank if line y has no value" but I can't see what the problem IS and am struggling to find line y. AND when I needed to correct some erroneous estimated tax payment amounts, TT wouldn't accept them.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbotaxed Easy to use and when I did run into questions the tax expert helped me navigate through the tall grass
Date published: 2022-03-28
Rated 2 out of 5 by from Attention to detail is poor Dealing with a form used for IRA disaster contributions was terrible (8915-F). Instructions were incorrect, phone support was no help and asked me to call IRS. Luckily someone on Reddit ran into the same problem so I could resolve, in part by NOT following the directions. Please get your act together, TurboTax.
Date published: 2022-03-28
Rated 5 out of 5 by from Made stress free! Allowed for referencing and live chat if needed. This could be stressful but made not to stress us and always gave helpful explanations when needed.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbo tax gets the job done It is very helpful but expensive depending on what you need.
Date published: 2022-03-28
Rated 5 out of 5 by from Great Software, Definitely Recommend! In filing my return, I ran into a few situations that needed clarification. Their online/phone support was excellent. In no time the issues were addressed. The software makes the filing of the return seamless, informative, and true to its name "intuitive". Recommend it!!
Date published: 2022-03-28
Rated 5 out of 5 by from Great Free Edition Easy to file a simple return with questions to walk you through the return.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is Fast and Easy! I have been using Turbo Tax for years and it gets easier every year. It walks you through step by step to make sure you don't miss anything. I will continue to use it every year.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 11317
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easiest way to do taxes Very easy step by step process that checks every part of tax code
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax is Amazing! I'm new to filling my taxes out, and TurboTax makes it so easy! I usually dread filling my taxes out but TurboTax is the way to go. If you're new to filling out taxes then use Turbo. It's helped me for the 2nd year in a row.
Date published: 2022-03-28
Rated 2 out of 5 by from Bad but better than the others I have tried. I have used TT for many years. I have tried other programs because TT has so many problems but ran into issues with them at the level of not being able to print a copy of the forms. To give one concrete example of issues, TT does not explain the errors it finds in the Error Check. So I can see "line x,x should be left blank if line y has no value" but I can't see what the problem IS and am struggling to find line y. AND when I needed to correct some erroneous estimated tax payment amounts, TT wouldn't accept them.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbotaxed Easy to use and when I did run into questions the tax expert helped me navigate through the tall grass
Date published: 2022-03-28
Rated 2 out of 5 by from Attention to detail is poor Dealing with a form used for IRA disaster contributions was terrible (8915-F). Instructions were incorrect, phone support was no help and asked me to call IRS. Luckily someone on Reddit ran into the same problem so I could resolve, in part by NOT following the directions. Please get your act together, TurboTax.
Date published: 2022-03-28
Rated 5 out of 5 by from Made stress free! Allowed for referencing and live chat if needed. This could be stressful but made not to stress us and always gave helpful explanations when needed.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbo tax gets the job done It is very helpful but expensive depending on what you need.
Date published: 2022-03-28
Rated 5 out of 5 by from Great Software, Definitely Recommend! In filing my return, I ran into a few situations that needed clarification. Their online/phone support was excellent. In no time the issues were addressed. The software makes the filing of the return seamless, informative, and true to its name "intuitive". Recommend it!!
Date published: 2022-03-28
Rated 5 out of 5 by from Great Free Edition Easy to file a simple return with questions to walk you through the return.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is Fast and Easy! I have been using Turbo Tax for years and it gets easier every year. It walks you through step by step to make sure you don't miss anything. I will continue to use it every year.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 11317