TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from This is great It was simple and when I needed help, they were there to help
Date published: 2022-02-17
Rated 5 out of 5 by from Easy if not much info to put in Easy to follow and also return to change info if needed
Date published: 2022-02-17
Rated 5 out of 5 by from great easy and people were prompt on getting back to you and walking you through if needed.
Date published: 2022-02-17
Rated 2 out of 5 by from Charged me for nothing I didn't need premier, but I couldn't select to not use it, unless I started over AGAIN. I originally had to start over because of an issue with the website which was not resolved. Customer service is very inconsistent, some of the people I spoke to were rude, and I often got a response of "Just select this to make the problem go away." I am not for committing tax fraud, sorry. I had to do everything myself basically, and was charged 249 dollars. I could have taken my business somewhere else, but by this point I was too frustrated to go through the entire process a third time. LAST TIME USING THIS SERVICE
Date published: 2022-02-17
Rated 5 out of 5 by from Great service! I was able to communicate with my tax preparer in a very timely manner.
Date published: 2022-02-17
Rated 5 out of 5 by from Everything was easy Detailed instructions and questions answered. Would recommend to everyone.
Date published: 2022-02-17
Rated 4 out of 5 by from Turbo tax is awesome Great experience. Easy to navigate. I was done in 1 hour
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is fast and easy and affordable. I was off work for a doctors appointment and took a few minutes to get my taxes done. Great to cross this off my to do list.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is a Stress Reliever My Financial Advisor told us about Turbo Tax 8 years ago and it has been such an amazing tool and money saver for us. It is SO simple to use and I HIGHLY recommend to everyone!
Date published: 2022-02-17
Rated 4 out of 5 by from Turbo Tax is great They walked me through a lot of what I didn't understand. They really had patience with me
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11307
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This is great It was simple and when I needed help, they were there to help
Date published: 2022-02-17
Rated 5 out of 5 by from Easy if not much info to put in Easy to follow and also return to change info if needed
Date published: 2022-02-17
Rated 5 out of 5 by from great easy and people were prompt on getting back to you and walking you through if needed.
Date published: 2022-02-17
Rated 2 out of 5 by from Charged me for nothing I didn't need premier, but I couldn't select to not use it, unless I started over AGAIN. I originally had to start over because of an issue with the website which was not resolved. Customer service is very inconsistent, some of the people I spoke to were rude, and I often got a response of "Just select this to make the problem go away." I am not for committing tax fraud, sorry. I had to do everything myself basically, and was charged 249 dollars. I could have taken my business somewhere else, but by this point I was too frustrated to go through the entire process a third time. LAST TIME USING THIS SERVICE
Date published: 2022-02-17
Rated 5 out of 5 by from Great service! I was able to communicate with my tax preparer in a very timely manner.
Date published: 2022-02-17
Rated 5 out of 5 by from Everything was easy Detailed instructions and questions answered. Would recommend to everyone.
Date published: 2022-02-17
Rated 4 out of 5 by from Turbo tax is awesome Great experience. Easy to navigate. I was done in 1 hour
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is fast and easy and affordable. I was off work for a doctors appointment and took a few minutes to get my taxes done. Great to cross this off my to do list.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is a Stress Reliever My Financial Advisor told us about Turbo Tax 8 years ago and it has been such an amazing tool and money saver for us. It is SO simple to use and I HIGHLY recommend to everyone!
Date published: 2022-02-17
Rated 4 out of 5 by from Turbo Tax is great They walked me through a lot of what I didn't understand. They really had patience with me
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11307