TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Horrible service If there is an issue in your system - why would you take the money first and then say you cannot file due to a technical issue.
Date published: 2021-02-26
Rated 5 out of 5 by from Emelia was very kind and patient and supportive. It was very simple and she pointed out what I needed to do and what didn't apply to me.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is amazing User friendly, simple and convenient. I would suggest everyone cut out the middle man and utilize this awesome tool.
Date published: 2021-02-26
Rated 5 out of 5 by from Great Recommend very easy , Steps were easy to follow. As a first time filer, my experience was amazing!
Date published: 2021-02-26
Rated 5 out of 5 by from Left TurboTax 6 years ago and now I'm back to stay Left TurboTax 6 years ago and now I'm back! I went to a real person for 6 years and it just didn't work out. After 6 years of no TurboTax I don't know why I left. Not only was my tax return quick, but the live person service was new to me, I used it, and it was excellent. Yolanda is the best.
Date published: 2021-02-26
Rated 4 out of 5 by from help out when needed in a great time it was a great experince. Got questions answered in a timely fashion
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is awesome Detail Oriented. Good support team to help with questions I need answers to.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is uncomplicated Too many websites complicate things when users experience glitches in the system, creating an environment of anger and frustration from being caught in a never-ending loop that goes nowhere so they unable to reach specific sections or functions, or they can't log in, or they get dropped from the server. TurboTax is smooth sailing from start to finish and I can appreciate that feature, it allows me to complete my filings and walk away without a headache!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is easy and quick! Turbo Tax asks all the right questions so you are assured everything is covered. Previous information is carried into the following year with the option to delete or change dollar amount. Although it is easy to complete in one sitting, you can save and come back a later time or day. I've sold my home, withdrew IRA money, etc. - Turbo Tax figures it out.
Date published: 2021-02-26
Rated 5 out of 5 by from Its awesome Wish I can talk to an actual person but other than its nice
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Horrible service If there is an issue in your system - why would you take the money first and then say you cannot file due to a technical issue.
Date published: 2021-02-26
Rated 5 out of 5 by from Emelia was very kind and patient and supportive. It was very simple and she pointed out what I needed to do and what didn't apply to me.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is amazing User friendly, simple and convenient. I would suggest everyone cut out the middle man and utilize this awesome tool.
Date published: 2021-02-26
Rated 5 out of 5 by from Great Recommend very easy , Steps were easy to follow. As a first time filer, my experience was amazing!
Date published: 2021-02-26
Rated 5 out of 5 by from Left TurboTax 6 years ago and now I'm back to stay Left TurboTax 6 years ago and now I'm back! I went to a real person for 6 years and it just didn't work out. After 6 years of no TurboTax I don't know why I left. Not only was my tax return quick, but the live person service was new to me, I used it, and it was excellent. Yolanda is the best.
Date published: 2021-02-26
Rated 4 out of 5 by from help out when needed in a great time it was a great experince. Got questions answered in a timely fashion
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is awesome Detail Oriented. Good support team to help with questions I need answers to.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is uncomplicated Too many websites complicate things when users experience glitches in the system, creating an environment of anger and frustration from being caught in a never-ending loop that goes nowhere so they unable to reach specific sections or functions, or they can't log in, or they get dropped from the server. TurboTax is smooth sailing from start to finish and I can appreciate that feature, it allows me to complete my filings and walk away without a headache!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is easy and quick! Turbo Tax asks all the right questions so you are assured everything is covered. Previous information is carried into the following year with the option to delete or change dollar amount. Although it is easy to complete in one sitting, you can save and come back a later time or day. I've sold my home, withdrew IRA money, etc. - Turbo Tax figures it out.
Date published: 2021-02-26
Rated 5 out of 5 by from Its awesome Wish I can talk to an actual person but other than its nice
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11304