TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Deceptions are icreasing year by year The extra fees and extra costs to file are harder and harder to know up front and harder and harder to back out of. I am looking for another product that is more transparent and easier to navigate. Tax details seem fine though there is a lot of redundancy without option to turn off the repetitive questioning.
Date published: 2023-02-21
Rated 2 out of 5 by from Getting worse! This program gets more cumbersome every single year! Bothers each and every step to upgrade. May be time to try something else next year.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboxTax has always been Great I have never had any issues with my taxes using TurboTax and if I ever run into an issue the Live Assistance has been incredibly helpful.
Date published: 2023-02-21
Rated 5 out of 5 by from Will Keep Using Turbo Tax! Alexandrea was so helpful to me! I've been using Turbo Tax for years and had never needed Live Help until now. It was a very easy and helpful. She helped me find my issues and went above and beyond.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is great and easy it was very easy to use, they guide you all the way
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is easy and fast Excellent Turbo tax worked great very fast and easily completed all questions answered
Date published: 2023-02-21
Rated 1 out of 5 by from The business and home edition is too complicated I have been a set of turbo tax for 20 years . This years 2022 version of home & business is much more difficult to use than previous versions. it forces you to use the interview process instead of self navigation for entry of data . I will shop next year for an alternate tax software .
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is very user friendly. TurboTax got’r’done. I typically use H&R Block but not this year.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is good I like that i can put in the information myself instead of having to pay someone extra to do it.
Date published: 2023-02-21
Rated 5 out of 5 by from Recommend using this service I was a little leery about getting a Live Full Service individual to assist me with my taxes, but due to changes with my taxes, I totally recommend using the service. It is worth the money…not very expensive for the services you receive.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11303
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Deceptions are icreasing year by year The extra fees and extra costs to file are harder and harder to know up front and harder and harder to back out of. I am looking for another product that is more transparent and easier to navigate. Tax details seem fine though there is a lot of redundancy without option to turn off the repetitive questioning.
Date published: 2023-02-21
Rated 2 out of 5 by from Getting worse! This program gets more cumbersome every single year! Bothers each and every step to upgrade. May be time to try something else next year.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboxTax has always been Great I have never had any issues with my taxes using TurboTax and if I ever run into an issue the Live Assistance has been incredibly helpful.
Date published: 2023-02-21
Rated 5 out of 5 by from Will Keep Using Turbo Tax! Alexandrea was so helpful to me! I've been using Turbo Tax for years and had never needed Live Help until now. It was a very easy and helpful. She helped me find my issues and went above and beyond.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is great and easy it was very easy to use, they guide you all the way
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is easy and fast Excellent Turbo tax worked great very fast and easily completed all questions answered
Date published: 2023-02-21
Rated 1 out of 5 by from The business and home edition is too complicated I have been a set of turbo tax for 20 years . This years 2022 version of home & business is much more difficult to use than previous versions. it forces you to use the interview process instead of self navigation for entry of data . I will shop next year for an alternate tax software .
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is very user friendly. TurboTax got’r’done. I typically use H&R Block but not this year.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is good I like that i can put in the information myself instead of having to pay someone extra to do it.
Date published: 2023-02-21
Rated 5 out of 5 by from Recommend using this service I was a little leery about getting a Live Full Service individual to assist me with my taxes, but due to changes with my taxes, I totally recommend using the service. It is worth the money…not very expensive for the services you receive.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11303