TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax Rules I hate everything about taxes. I hate the fact that the government knows the exact amount of taxes due but still insists on having its citizens file them. I hate the daunting wall of numbers and forms designed to frighten and overwhelm you into paying for services just to translate them like this one. But I don't hate you, TurboTax. Your user interface is actually incredibly clear and easy to-use and it makes the process as simple as it probably could be. Every single representative I've spoken with from your company has been not only knowledgable, but legitimately friendly. As far as superflous corporate middlemen go, you're ok in my book.
Date published: 2022-04-18
Rated 4 out of 5 by from Problems with E-filing I have e-filed for my dad for years with turbo tax. When I tried this year it kept saying his AIG was off from last year. I buy turbo tax premier every year so his last years return transferred over. I kept getting the same error AIG incorrect. It was not incorrect. I waited a few days and ran an update on turbo tax to see if that fixed the problem, it did not. i had to file them by mail.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is fantastic! I love how Turbo Tax walks you through each step so you do not miss anything.
Date published: 2022-04-18
Rated 4 out of 5 by from Good solid product Good product found extra saving split the difference on fees so still came out ahead versus doing it myself and dealing with the hassle and better than going to office in past and paying double for a folder and some papers from block
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax es increíble Lo hice sola y fue muy fácil, me gusto mucho la versatilidad del programa
Date published: 2022-04-18
Rated 4 out of 5 by from good stuff! I have used this for the last 2 years and they have helped me do my taxes and gotten my small business the help and return it needed.
Date published: 2022-04-18
Rated 1 out of 5 by from Worst product ever wont let me file extension for State forms. Help qeuque takes you in circles
Date published: 2022-04-18
Rated 4 out of 5 by from Pushy Too many times am I asked if i want to pay more. And I have used Turbo Tax many years in a row and prices are dicounted if I file early, but not for loyalty.
Date published: 2022-04-18
Rated 1 out of 5 by from Disappointed Was very disappointed to HAVE to pay for TurboTax Deluxe simply because of selections regarding my healthcare. It is absurd that I am being monetarily penalized for making selections to protect myself in the case of medical emergency, just so TurboTax can squeeze any money possible out of their users. Will not be using these services again.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax Easy to use and informative when I had questions along the way.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1131
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Rules I hate everything about taxes. I hate the fact that the government knows the exact amount of taxes due but still insists on having its citizens file them. I hate the daunting wall of numbers and forms designed to frighten and overwhelm you into paying for services just to translate them like this one. But I don't hate you, TurboTax. Your user interface is actually incredibly clear and easy to-use and it makes the process as simple as it probably could be. Every single representative I've spoken with from your company has been not only knowledgable, but legitimately friendly. As far as superflous corporate middlemen go, you're ok in my book.
Date published: 2022-04-18
Rated 4 out of 5 by from Problems with E-filing I have e-filed for my dad for years with turbo tax. When I tried this year it kept saying his AIG was off from last year. I buy turbo tax premier every year so his last years return transferred over. I kept getting the same error AIG incorrect. It was not incorrect. I waited a few days and ran an update on turbo tax to see if that fixed the problem, it did not. i had to file them by mail.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is fantastic! I love how Turbo Tax walks you through each step so you do not miss anything.
Date published: 2022-04-18
Rated 4 out of 5 by from Good solid product Good product found extra saving split the difference on fees so still came out ahead versus doing it myself and dealing with the hassle and better than going to office in past and paying double for a folder and some papers from block
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax es increíble Lo hice sola y fue muy fácil, me gusto mucho la versatilidad del programa
Date published: 2022-04-18
Rated 4 out of 5 by from good stuff! I have used this for the last 2 years and they have helped me do my taxes and gotten my small business the help and return it needed.
Date published: 2022-04-18
Rated 1 out of 5 by from Worst product ever wont let me file extension for State forms. Help qeuque takes you in circles
Date published: 2022-04-18
Rated 4 out of 5 by from Pushy Too many times am I asked if i want to pay more. And I have used Turbo Tax many years in a row and prices are dicounted if I file early, but not for loyalty.
Date published: 2022-04-18
Rated 1 out of 5 by from Disappointed Was very disappointed to HAVE to pay for TurboTax Deluxe simply because of selections regarding my healthcare. It is absurd that I am being monetarily penalized for making selections to protect myself in the case of medical emergency, just so TurboTax can squeeze any money possible out of their users. Will not be using these services again.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax Easy to use and informative when I had questions along the way.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1131