TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from turbo tax is good good. easy to use. clesely explain whta needs to be done.
Date published: 2021-05-14
Rated 5 out of 5 by from So helpful for those of us who are self-employed TurboTax really takes out the overwhelm of filing taxes. The way the tool breaks down and walks you through each section (income, deductions) and explains the best options for my specific circumstances is very helpful. This is my second year using it and having last year's info already saved so I could compare, as well as know which info I should be tracking made things a lot simpler. There are also so many places to get answers for my questions, and using the CPA bundle let's me ask questions to people who know what they're talking about. But I can also read questions from the community so I don't have to live on the IRS website checking information. It very much feels like there's a team helping me right up until I file.
Date published: 2021-05-14
Rated 2 out of 5 by from Overpriced for the Premier Version Frustrated that the Premier Version does not handle cryptocurrency especially considering how expensive it is.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to use TurboTax is so easy to use. Its pretty on point with every possible situation.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is very helpful; very easy to understand Super easy and helpful, and love that it carries over information from year to year!
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax Review Turbo Tax takes to long to go through the various steps and doesn't do a good job explaining what information is needed.
Date published: 2021-05-14
Rated 5 out of 5 by from Use Turbo every year. I depend on Turbo to be accurate and up-to-date. I especially like the review for any problems so that I can fix them. Also, the audit chance feature eases my mind when I see the percent chance is low.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax helped I had a pretty good experience when talking to someone live. The last time I called I was given inncorrect information concerning Money Plus accounts set up for medical spending. All other people were very knowledgeable.
Date published: 2021-05-14
Rated 2 out of 5 by from Very disappointed this year! The main reason I switched to TurboTax from tax act which is much cheaper is that they made a mistake and reported my interest and dividend income twice after I imported bank information. The same thing almost happened with TurboTax this year because it showed in red font and added a red button that the bank information needs to be reviewed and once I clicked on the review button, it added the same amount from the same bank multiple times. This kept happening for every bank that I added. The main reason for the review every time was that the check box saying that there is important information to be added in the additional blank boxes (and there was none in my forms), was set on by default (turning the check box green). As a precautionary measure that is OK but you should never double identical reports and most importantly you should NEVER ADD new bank item after a person clicks just the review button that you posted! You guarantee best return yet your software could have reported 2 or 3 times greater amount in interest earned.
Date published: 2021-05-14
Rated 5 out of 5 by from I love Turbotax The Home and Business software is the best around.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1131
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from turbo tax is good good. easy to use. clesely explain whta needs to be done.
Date published: 2021-05-14
Rated 5 out of 5 by from So helpful for those of us who are self-employed TurboTax really takes out the overwhelm of filing taxes. The way the tool breaks down and walks you through each section (income, deductions) and explains the best options for my specific circumstances is very helpful. This is my second year using it and having last year's info already saved so I could compare, as well as know which info I should be tracking made things a lot simpler. There are also so many places to get answers for my questions, and using the CPA bundle let's me ask questions to people who know what they're talking about. But I can also read questions from the community so I don't have to live on the IRS website checking information. It very much feels like there's a team helping me right up until I file.
Date published: 2021-05-14
Rated 2 out of 5 by from Overpriced for the Premier Version Frustrated that the Premier Version does not handle cryptocurrency especially considering how expensive it is.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to use TurboTax is so easy to use. Its pretty on point with every possible situation.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is very helpful; very easy to understand Super easy and helpful, and love that it carries over information from year to year!
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax Review Turbo Tax takes to long to go through the various steps and doesn't do a good job explaining what information is needed.
Date published: 2021-05-14
Rated 5 out of 5 by from Use Turbo every year. I depend on Turbo to be accurate and up-to-date. I especially like the review for any problems so that I can fix them. Also, the audit chance feature eases my mind when I see the percent chance is low.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax helped I had a pretty good experience when talking to someone live. The last time I called I was given inncorrect information concerning Money Plus accounts set up for medical spending. All other people were very knowledgeable.
Date published: 2021-05-14
Rated 2 out of 5 by from Very disappointed this year! The main reason I switched to TurboTax from tax act which is much cheaper is that they made a mistake and reported my interest and dividend income twice after I imported bank information. The same thing almost happened with TurboTax this year because it showed in red font and added a red button that the bank information needs to be reviewed and once I clicked on the review button, it added the same amount from the same bank multiple times. This kept happening for every bank that I added. The main reason for the review every time was that the check box saying that there is important information to be added in the additional blank boxes (and there was none in my forms), was set on by default (turning the check box green). As a precautionary measure that is OK but you should never double identical reports and most importantly you should NEVER ADD new bank item after a person clicks just the review button that you posted! You guarantee best return yet your software could have reported 2 or 3 times greater amount in interest earned.
Date published: 2021-05-14
Rated 5 out of 5 by from I love Turbotax The Home and Business software is the best around.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1131