TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Great service It's awesome to get answers as doing taxes. Thank you.
Date published: 2022-04-18
Rated 1 out of 5 by from Never again Turbo tax Rip off It takes forever & you hide fees until processing. Impossible to correct to LPdelete. Will NEVER EVER use again. Mine was fairly simple return for $212. Ridiculous!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax really helped me manage an unique tax season this year. Having the ability to talk to Turbo Tax employees whenever I needed them was a great help in navigating unfamiliar territory this tax season. Marc and the other CPAs on staff were terrific and if they didn't know the answers to some of my questions, they researched my questions and called me back the next day to help rework my questions with me. They were all polite and courteous. I never felt rushed or like my questions were beneath them. they were really great to deal with.
Date published: 2022-04-18
Rated 3 out of 5 by from does an okay job.. still buggy buggy at the end when you try to file with no clue on how to fix the errors. cant edit forms directly. will have to guess and navigate back to the right place. if you dont guess that, you will be STUCK !
Date published: 2022-04-18
Rated 5 out of 5 by from great as always Turbo tax is the easiest most thorough way to do your taxes. PLUS they have your back the whole way.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is awesome, I had lots of help which made it easy and fun to file my taxes. No stress, no worries. I definitely will be using Turbotax next year, and I will recommend it to my family and friends.
Date published: 2022-04-18
Rated 5 out of 5 by from Great! I was a bit apprehensive about the stimulus payment but you made it a smooth ride through the process. Thank you!
Date published: 2022-04-18
Rated 5 out of 5 by from Great to use Easy to use. Very helpful when I needed help. Will use again
Date published: 2022-04-18
Rated 3 out of 5 by from TT is OK, but could improve There was data from trusts and partnerships that did not carry over from the previous year - all non monetary data like name/address/etc. The efile process - driver license data etc - should also carry over from previous years The purchase process for download is a hot mess - it directs you to the online version and was really difficult to get to the right set of screens to download the same thing I've used for decades, can't you save my account prefs and take me to the right place the first time?
Date published: 2022-04-18
Rated 5 out of 5 by from It gets better every year The most amazing "wizard" tool on the planet. Also, the live help was excellent.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1130
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great service It's awesome to get answers as doing taxes. Thank you.
Date published: 2022-04-18
Rated 1 out of 5 by from Never again Turbo tax Rip off It takes forever & you hide fees until processing. Impossible to correct to LPdelete. Will NEVER EVER use again. Mine was fairly simple return for $212. Ridiculous!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax really helped me manage an unique tax season this year. Having the ability to talk to Turbo Tax employees whenever I needed them was a great help in navigating unfamiliar territory this tax season. Marc and the other CPAs on staff were terrific and if they didn't know the answers to some of my questions, they researched my questions and called me back the next day to help rework my questions with me. They were all polite and courteous. I never felt rushed or like my questions were beneath them. they were really great to deal with.
Date published: 2022-04-18
Rated 3 out of 5 by from does an okay job.. still buggy buggy at the end when you try to file with no clue on how to fix the errors. cant edit forms directly. will have to guess and navigate back to the right place. if you dont guess that, you will be STUCK !
Date published: 2022-04-18
Rated 5 out of 5 by from great as always Turbo tax is the easiest most thorough way to do your taxes. PLUS they have your back the whole way.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is awesome, I had lots of help which made it easy and fun to file my taxes. No stress, no worries. I definitely will be using Turbotax next year, and I will recommend it to my family and friends.
Date published: 2022-04-18
Rated 5 out of 5 by from Great! I was a bit apprehensive about the stimulus payment but you made it a smooth ride through the process. Thank you!
Date published: 2022-04-18
Rated 5 out of 5 by from Great to use Easy to use. Very helpful when I needed help. Will use again
Date published: 2022-04-18
Rated 3 out of 5 by from TT is OK, but could improve There was data from trusts and partnerships that did not carry over from the previous year - all non monetary data like name/address/etc. The efile process - driver license data etc - should also carry over from previous years The purchase process for download is a hot mess - it directs you to the online version and was really difficult to get to the right set of screens to download the same thing I've used for decades, can't you save my account prefs and take me to the right place the first time?
Date published: 2022-04-18
Rated 5 out of 5 by from It gets better every year The most amazing "wizard" tool on the planet. Also, the live help was excellent.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1130