TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from wack it made me pay for an option i did not choose. it made me fill out a lot of extra information that did not apply to me(i selected no to everything). And once i got to the end it told me i had to pay 40$ to file my taxes. very unhappy with it forcing me to pay more.
Date published: 2021-02-17
Rated 4 out of 5 by from Overall Easy to Complete The whole filing system was easy and quick to do, I can't seem to get Turbo Tax to understand that I am no longer required to file Alabama state taxes as a retired teacher. And I find it galling that I must pay a fee to have the fee deducted from my return. That seems very "price gouging" to me.
Date published: 2021-02-17
Rated 5 out of 5 by from very simple to use and effective I have been using Turbo Tax for years i always get my refund and i never have issues. very easy to use .
Date published: 2021-02-17
Rated 5 out of 5 by from Love Turbo TAX! Love Turbo TAX! We have used TurboTax for years and trust them to keep up on the laws.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome They help and fix my processing my taxes fast they are great
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is fast, easy and accurate! I used it last year and this year and it saved me a lot of frustrations. I plan to use it again in the future.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome Live phone help really helpful with refinancing issues
Date published: 2021-02-17
Rated 5 out of 5 by from This was quite easy to follow. It was kind of easy to follow and to file my taxes for the first time with turbotax. thanks
Date published: 2021-02-17
Rated 1 out of 5 by from website is flawed It uploaded my W2 and it should have been very fast and simple, that was my only source of income so i didnt have any other forms, but while reviewing it kept making me fill out info for a 1099, i checked back and made sure I didnt have any 1099's or other income listed, and another error kept asking me about my spouses income after I very clearly was marked single, after calling and being on hold for 30 minutes, someone was able to help me with one of the multiple errors that were happening for no reason, but couldn't help with all of them, after about an hour of trying I was transferred to a specialist, but the operator said I couldn't talk to them unless i paid 100 dollars and then hung up on me when i hit no
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo tax is easy to use I've used turbo tax to file my taxes for 2019 and 2020 and has been smooth and easy. If there was anything that I didn't know about the help and tips pretty much covered for that. I don't have too much complicated tax stuff so using turbo tax was a breeze for me.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 11290
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from wack it made me pay for an option i did not choose. it made me fill out a lot of extra information that did not apply to me(i selected no to everything). And once i got to the end it told me i had to pay 40$ to file my taxes. very unhappy with it forcing me to pay more.
Date published: 2021-02-17
Rated 4 out of 5 by from Overall Easy to Complete The whole filing system was easy and quick to do, I can't seem to get Turbo Tax to understand that I am no longer required to file Alabama state taxes as a retired teacher. And I find it galling that I must pay a fee to have the fee deducted from my return. That seems very "price gouging" to me.
Date published: 2021-02-17
Rated 5 out of 5 by from very simple to use and effective I have been using Turbo Tax for years i always get my refund and i never have issues. very easy to use .
Date published: 2021-02-17
Rated 5 out of 5 by from Love Turbo TAX! Love Turbo TAX! We have used TurboTax for years and trust them to keep up on the laws.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome They help and fix my processing my taxes fast they are great
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is fast, easy and accurate! I used it last year and this year and it saved me a lot of frustrations. I plan to use it again in the future.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome Live phone help really helpful with refinancing issues
Date published: 2021-02-17
Rated 5 out of 5 by from This was quite easy to follow. It was kind of easy to follow and to file my taxes for the first time with turbotax. thanks
Date published: 2021-02-17
Rated 1 out of 5 by from website is flawed It uploaded my W2 and it should have been very fast and simple, that was my only source of income so i didnt have any other forms, but while reviewing it kept making me fill out info for a 1099, i checked back and made sure I didnt have any 1099's or other income listed, and another error kept asking me about my spouses income after I very clearly was marked single, after calling and being on hold for 30 minutes, someone was able to help me with one of the multiple errors that were happening for no reason, but couldn't help with all of them, after about an hour of trying I was transferred to a specialist, but the operator said I couldn't talk to them unless i paid 100 dollars and then hung up on me when i hit no
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo tax is easy to use I've used turbo tax to file my taxes for 2019 and 2020 and has been smooth and easy. If there was anything that I didn't know about the help and tips pretty much covered for that. I don't have too much complicated tax stuff so using turbo tax was a breeze for me.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 11290