TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Works great for me every time! It’s just so simple never have any issues since I’ve been using turbo never needed a live agent either.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is Awesome Simple enough that I didn't need to contact help support.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is great TurboTax is easy to use. This is my third year filing with TurboTax, and each time, TurboTax has been easy to use, and extremely helpful with getting the best return possible.
Date published: 2022-02-17
Rated 5 out of 5 by from Filed in one day! The instructions on the right side of the screen were very helpful.
Date published: 2022-02-17
Rated 5 out of 5 by from Been using Turbo Tax for years We are long-time customers and we love them! Thank you for making things simple!
Date published: 2022-02-17
Rated 5 out of 5 by from Easy to use Well set up website that is easy to use that makes things clear.
Date published: 2022-02-17
Rated 5 out of 5 by from Easy Made life easy ive been using it for yearsq, i highly recommend it
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo My Tax Turbo Tax make a long process easy and accurate! It made sure you did not miss anything and all information was up to date.
Date published: 2022-02-17
Rated 2 out of 5 by from I feel like i was overcharged! For the most part, the process was not to hard, last year i went to H&R because i needed guidance. This year i was confident i could do it on my own. The only issue i had was the fact i was Forced to upgrade to a higher costing package even though i was able to input all of my information without that packages need. Then there is another charge to file electronically, isn't that the purpose of doing my taxes online, so I can file electronically! Highly upset with the charges because its almost the same amount i paid someone at H&R to file them for me last year, and yet this year i did all the work and still had to pay and outrageous fee!
Date published: 2022-02-17
Rated 5 out of 5 by from This was great and my live rep Haikel was great!!! This was great and my live rep Haikel was great!!! She was very patient and helpful! This is the kind of customer service that will make me come back!!
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11281
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Works great for me every time! It’s just so simple never have any issues since I’ve been using turbo never needed a live agent either.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is Awesome Simple enough that I didn't need to contact help support.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is great TurboTax is easy to use. This is my third year filing with TurboTax, and each time, TurboTax has been easy to use, and extremely helpful with getting the best return possible.
Date published: 2022-02-17
Rated 5 out of 5 by from Filed in one day! The instructions on the right side of the screen were very helpful.
Date published: 2022-02-17
Rated 5 out of 5 by from Been using Turbo Tax for years We are long-time customers and we love them! Thank you for making things simple!
Date published: 2022-02-17
Rated 5 out of 5 by from Easy to use Well set up website that is easy to use that makes things clear.
Date published: 2022-02-17
Rated 5 out of 5 by from Easy Made life easy ive been using it for yearsq, i highly recommend it
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo My Tax Turbo Tax make a long process easy and accurate! It made sure you did not miss anything and all information was up to date.
Date published: 2022-02-17
Rated 2 out of 5 by from I feel like i was overcharged! For the most part, the process was not to hard, last year i went to H&R because i needed guidance. This year i was confident i could do it on my own. The only issue i had was the fact i was Forced to upgrade to a higher costing package even though i was able to input all of my information without that packages need. Then there is another charge to file electronically, isn't that the purpose of doing my taxes online, so I can file electronically! Highly upset with the charges because its almost the same amount i paid someone at H&R to file them for me last year, and yet this year i did all the work and still had to pay and outrageous fee!
Date published: 2022-02-17
Rated 5 out of 5 by from This was great and my live rep Haikel was great!!! This was great and my live rep Haikel was great!!! She was very patient and helpful! This is the kind of customer service that will make me come back!!
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11281