TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from the turbotax is great it is easy to learn and use for the people, seat to find the answers of my questions too.
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax Live Full Service: Overall great service Relieved me of such a burden! TurboTax Live Full Service was easy to use and took so much off of my plate. We have a W-2 and Self-employment taxes as well as some investments. Did these last year myself and it was quite the ordeal. So glad to have an expert prepare the taxes and be knowledgeable about all our documents. Uploading documents was a breeze and helpful that the expert could access our last year's tax filing (I used TurboTax myself). Expert was very communicative, asked questions and provided reasoning to the question which showed they were getting into the details to help serve me best. Would definitely recommend!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax works great Once again, the filing was easy and it saved us money.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax as usual is Great!!!! Love the ease or Turbo Tax, have been using it since 1999.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbo Tax is a great tool I talked to a live representative and the experience was good.
Date published: 2022-04-04
Rated 4 out of 5 by from Good Product Working through the program is great - I wish that I could create a tax return through the online version with a business because that is where all of my previous year's tax return info is.
Date published: 2022-04-04
Rated 4 out of 5 by from TurboTax saves me money I used to pay well over $1000 to file my taxes. Now I do it myself with TurboTax and save money on preparation (and probably on my tax amount too).
Date published: 2022-04-04
Rated 5 out of 5 by from Very easy to use! Walked me through each step! There are very helpful "hints" on each section that help to walk you through the process. Also- the live option was great! An actual person called me within the allotted time frame given and was very patient.
Date published: 2022-04-04
Rated 4 out of 5 by from The service is good, but the communication is lack I like the end product and I understood the return, but the automated system kept sending me messages that didn't make sense (it said more documents were needed, but the website said nothing else was needed). I finally called and, after a 15 minute call, found that nothing was wrong. This was the 1st time I used TurboTax after preparing my own taxes for 30 years - not sure I'll be back.
Date published: 2022-04-04
Rated 5 out of 5 by from The Turbo Tax software is well organized As previously mentioned, the software program is organized and logical. When I came up against a problem, I received quick answers that enabled me to continue.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 11281
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from the turbotax is great it is easy to learn and use for the people, seat to find the answers of my questions too.
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax Live Full Service: Overall great service Relieved me of such a burden! TurboTax Live Full Service was easy to use and took so much off of my plate. We have a W-2 and Self-employment taxes as well as some investments. Did these last year myself and it was quite the ordeal. So glad to have an expert prepare the taxes and be knowledgeable about all our documents. Uploading documents was a breeze and helpful that the expert could access our last year's tax filing (I used TurboTax myself). Expert was very communicative, asked questions and provided reasoning to the question which showed they were getting into the details to help serve me best. Would definitely recommend!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax works great Once again, the filing was easy and it saved us money.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax as usual is Great!!!! Love the ease or Turbo Tax, have been using it since 1999.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbo Tax is a great tool I talked to a live representative and the experience was good.
Date published: 2022-04-04
Rated 4 out of 5 by from Good Product Working through the program is great - I wish that I could create a tax return through the online version with a business because that is where all of my previous year's tax return info is.
Date published: 2022-04-04
Rated 4 out of 5 by from TurboTax saves me money I used to pay well over $1000 to file my taxes. Now I do it myself with TurboTax and save money on preparation (and probably on my tax amount too).
Date published: 2022-04-04
Rated 5 out of 5 by from Very easy to use! Walked me through each step! There are very helpful "hints" on each section that help to walk you through the process. Also- the live option was great! An actual person called me within the allotted time frame given and was very patient.
Date published: 2022-04-04
Rated 4 out of 5 by from The service is good, but the communication is lack I like the end product and I understood the return, but the automated system kept sending me messages that didn't make sense (it said more documents were needed, but the website said nothing else was needed). I finally called and, after a 15 minute call, found that nothing was wrong. This was the 1st time I used TurboTax after preparing my own taxes for 30 years - not sure I'll be back.
Date published: 2022-04-04
Rated 5 out of 5 by from The Turbo Tax software is well organized As previously mentioned, the software program is organized and logical. When I came up against a problem, I received quick answers that enabled me to continue.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 11281