TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
Beat9668 from
Not as great as it used to be
Have always used Turbo Tax, but it seems this year, even though I did the guided return, at the end it kept saying it needed more information, which wasnt asked when I was on that form. And the fact that I paid the Estimated Tax that was figured for 2021, I still got hit with an underpayment penalty. I don't know. May have to switch for 2022.
Date published: 2022-03-31
Rated 5 out of 5 by
Rconner from
Turbo Tax for the win!
We have used Turbo Tax for the last 6 years. The last two we have been able to use the free edition. What more could you want? Taxes are e-filed and no tax preparer bill!
Date published: 2022-03-31
Rated 5 out of 5 by
Bakermadeline from
Turbo Tax Experience***
I worked with two people today at Turbo Tax and both individuals were a pleasure to work with. I was able to file in one day, and the process was smooth and reassuring. Thank you, Turbo Tax & Peggy!!
Date published: 2022-03-31
Rated 4 out of 5 by
Bagelcakezz from
8th year with turbo tax
good job, turbo tax forced me to type fifty characters
Date published: 2022-03-31
Rated 5 out of 5 by
Blu_ from
Every Year
Really enjoy using TT every year. Best decision to do it myself with the guidance and help along the way
Date published: 2022-03-31
Rated 5 out of 5 by
GrannyGooseEggs from
Turbo tax is great
Turbo tax is easy to use and quick. I have used it for the last few years and will continue each year.
Date published: 2022-03-31
Rated 5 out of 5 by
Soccer09 from
Turbo Tax Is Awesome And Easy To File!
Turbo Tax is the easiest and best way to file! I recommend to E-file.
Date published: 2022-03-31
Rated 5 out of 5 by
Mr ez turbo tax user from
Works excellent! Get it done on a smart phone
Get it done on a smart phone! If you got your info TurboTax guides you right through the process as simple as eating apple pie!
Date published: 2022-03-31
Rated 4 out of 5 by
Teb2 from
Very good
I didn't use the chat but did use help boxes. Those were very helpful. For the most part it was easy to use with the step by step process.
Date published: 2022-03-31
Rated 1 out of 5 by
Lefty Louie51 from
HAD MORE THAN A FEW PROBLEMS
I purchased a disk from Costco. Although directions for downloading were clearly labeled on the product, the website was anything but cooperative. It is programmed for direct purchases online and not at all helpful with a prepurchase package download. After fighting with the website for 15 minutes or more I somehow managed to get it to download. BTW although I am not a wizz at computers, I am fairly savy especially with Turbo tax since I have used it for over 20 years. Now as for using the product, repeatedly throughout the question and answer session the program refused to type in my answers. Finally I had to resort to the actual forms and type the information in there myself. And guess what, when i returned to the q & a the information I had typed on the forms magically appeared. As you know this is a stressful time taxes are so much fun. These added screwups only add to that stress. I have encountered this problem with your product minorly in past years but not like this. I consider this to be a subpar product with poor editing and you should be ashamed to have sent this product to market.
All TurboTax® Offerings Reviews - Page 11280
Date published: 2022-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Beat9668 from
Not as great as it used to be
Have always used Turbo Tax, but it seems this year, even though I did the guided return, at the end it kept saying it needed more information, which wasnt asked when I was on that form. And the fact that I paid the Estimated Tax that was figured for 2021, I still got hit with an underpayment penalty. I don't know. May have to switch for 2022.
Date published: 2022-03-31
Rated 5 out of 5 by
Rconner from
Turbo Tax for the win!
We have used Turbo Tax for the last 6 years. The last two we have been able to use the free edition. What more could you want? Taxes are e-filed and no tax preparer bill!
Date published: 2022-03-31
Rated 5 out of 5 by
Bakermadeline from
Turbo Tax Experience***
I worked with two people today at Turbo Tax and both individuals were a pleasure to work with. I was able to file in one day, and the process was smooth and reassuring. Thank you, Turbo Tax & Peggy!!
Date published: 2022-03-31
Rated 4 out of 5 by
Bagelcakezz from
8th year with turbo tax
good job, turbo tax forced me to type fifty characters
Date published: 2022-03-31
Rated 5 out of 5 by
Blu_ from
Every Year
Really enjoy using TT every year. Best decision to do it myself with the guidance and help along the way
Date published: 2022-03-31
Rated 5 out of 5 by
GrannyGooseEggs from
Turbo tax is great
Turbo tax is easy to use and quick. I have used it for the last few years and will continue each year.
Date published: 2022-03-31
Rated 5 out of 5 by
Soccer09 from
Turbo Tax Is Awesome And Easy To File!
Turbo Tax is the easiest and best way to file! I recommend to E-file.
Date published: 2022-03-31
Rated 5 out of 5 by
Mr ez turbo tax user from
Works excellent! Get it done on a smart phone
Get it done on a smart phone! If you got your info TurboTax guides you right through the process as simple as eating apple pie!
Date published: 2022-03-31
Rated 4 out of 5 by
Teb2 from
Very good
I didn't use the chat but did use help boxes. Those were very helpful. For the most part it was easy to use with the step by step process.
Date published: 2022-03-31
Rated 1 out of 5 by
Lefty Louie51 from
HAD MORE THAN A FEW PROBLEMS
I purchased a disk from Costco. Although directions for downloading were clearly labeled on the product, the website was anything but cooperative. It is programmed for direct purchases online and not at all helpful with a prepurchase package download. After fighting with the website for 15 minutes or more I somehow managed to get it to download. BTW although I am not a wizz at computers, I am fairly savy especially with Turbo tax since I have used it for over 20 years. Now as for using the product, repeatedly throughout the question and answer session the program refused to type in my answers. Finally I had to resort to the actual forms and type the information in there myself. And guess what, when i returned to the q & a the information I had typed on the forms magically appeared. As you know this is a stressful time taxes are so much fun. These added screwups only add to that stress. I have encountered this problem with your product minorly in past years but not like this. I consider this to be a subpar product with poor editing and you should be ashamed to have sent this product to market.
All TurboTax® Offerings Reviews - Page 11280
Date published: 2022-03-31