TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Darius1021 from
TurboTax Awesome
It was very quick, easy and successful process that I will continue to come back every year.
Date published: 2022-04-02
Rated 5 out of 5 by
NC State from
Turbo Tax is Awesome!
Very user friendly and comprehensive software! Highly recommend!
Date published: 2022-04-02
Rated 3 out of 5 by
alex8288 from
Turbo Tax Still Requires System Work
As the Title suggests, the links between screens needs work. I still use the program because the tax information is very good; but it ends right there.
Date published: 2022-04-02
Rated 4 out of 5 by
TiaGC from
Turbo Tax was very helpful
They walk you through the process step by step. If it's something that you are unsure about, you can click on the highlighted icons to get an answer or feedback.
Date published: 2022-04-02
Rated 4 out of 5 by
Lou from Texas from
TurboTax Premier
I get this product every year to ease my burden in preparing taxes. pros: downloading invenstment and income info. Cons: very difficult to get into the actual forms to investigate entries, and many questions go unanswered aboout topics I want to get info on. I also got Shield last year...and was unable to reach anyone when I had IRS issues. Never that one again.
Date published: 2022-04-02
Rated 2 out of 5 by
vcoddrmaster from
TurboTax is expensive and not that easy
Honestly, not that easy to use and pretty frustrating. You get charged so many fees and they make it difficult to see what you're paying until the very end. You can't switch to the free version without restarting and then they don't allow you to use the free version for small details.
Date published: 2022-04-02
Rated 5 out of 5 by
8KC7 from
Easy to use
I have used Turbo Tax for years and love the ease of use and guidance through the process
Date published: 2022-04-02
Rated 5 out of 5 by
aBhas from
Filing with confidence
I've been using TurboTax since the late 80's on a Tandy Desktop, no less... and I've never had a difficult filing in 37 years. I recommend the Audit Defense, just to be on the safe side.
Date published: 2022-04-02
Rated 5 out of 5 by
Johnny the D from
YEET
Yup. Just did my taxes. Think I'll go have a beer now.
Date published: 2022-04-02
Rated 3 out of 5 by
Jack314 from
Turbo Tax is unnecessarily difficult to use
Although I am trained to use Tax Slayer, used Turbo Tax last year and therefore not a novice in using tax prep software, I find Turbo Tax frustrating to use. It is easy to trigger something that makes you go back to an earlier section and check info you already entered. I don't know why to submit a 1040 one needs to enter drivers license info. I don't trust Turbo Tax for MI returns. I did MI by hand rather than pay $49 for a return I didn't trust. It is not just me. My son found similar problems and used telephone help extensively.
All TurboTax® Offerings Reviews - Page 11279
Date published: 2022-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Darius1021 from
TurboTax Awesome
It was very quick, easy and successful process that I will continue to come back every year.
Date published: 2022-04-02
Rated 5 out of 5 by
NC State from
Turbo Tax is Awesome!
Very user friendly and comprehensive software! Highly recommend!
Date published: 2022-04-02
Rated 3 out of 5 by
alex8288 from
Turbo Tax Still Requires System Work
As the Title suggests, the links between screens needs work. I still use the program because the tax information is very good; but it ends right there.
Date published: 2022-04-02
Rated 4 out of 5 by
TiaGC from
Turbo Tax was very helpful
They walk you through the process step by step. If it's something that you are unsure about, you can click on the highlighted icons to get an answer or feedback.
Date published: 2022-04-02
Rated 4 out of 5 by
Lou from Texas from
TurboTax Premier
I get this product every year to ease my burden in preparing taxes. pros: downloading invenstment and income info. Cons: very difficult to get into the actual forms to investigate entries, and many questions go unanswered aboout topics I want to get info on. I also got Shield last year...and was unable to reach anyone when I had IRS issues. Never that one again.
Date published: 2022-04-02
Rated 2 out of 5 by
vcoddrmaster from
TurboTax is expensive and not that easy
Honestly, not that easy to use and pretty frustrating. You get charged so many fees and they make it difficult to see what you're paying until the very end. You can't switch to the free version without restarting and then they don't allow you to use the free version for small details.
Date published: 2022-04-02
Rated 5 out of 5 by
8KC7 from
Easy to use
I have used Turbo Tax for years and love the ease of use and guidance through the process
Date published: 2022-04-02
Rated 5 out of 5 by
aBhas from
Filing with confidence
I've been using TurboTax since the late 80's on a Tandy Desktop, no less... and I've never had a difficult filing in 37 years. I recommend the Audit Defense, just to be on the safe side.
Date published: 2022-04-02
Rated 5 out of 5 by
Johnny the D from
YEET
Yup. Just did my taxes. Think I'll go have a beer now.
Date published: 2022-04-02
Rated 3 out of 5 by
Jack314 from
Turbo Tax is unnecessarily difficult to use
Although I am trained to use Tax Slayer, used Turbo Tax last year and therefore not a novice in using tax prep software, I find Turbo Tax frustrating to use. It is easy to trigger something that makes you go back to an earlier section and check info you already entered. I don't know why to submit a 1040 one needs to enter drivers license info. I don't trust Turbo Tax for MI returns. I did MI by hand rather than pay $49 for a return I didn't trust. It is not just me. My son found similar problems and used telephone help extensively.
All TurboTax® Offerings Reviews - Page 11279
Date published: 2022-04-02