TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Dcon26 from
Helpful but shady
The turbotax deluxe package helped me a little with some the harder parts of filing taxes this year, but I was very upset to find out after filling out all my information that they were going to charge me another fee on top of what I already paid for the service. I wish I would have known that there would be fees at the end otherwise I would have saved my money. I felt misled, but I guess my taxes are done so there's that.
Date published: 2021-02-18
Rated 5 out of 5 by
HampBar from
Love this!
Used Turbo Tax for the first time and it was easy!
Date published: 2021-02-18
Rated 5 out of 5 by
MF19 from
Turbo Tax is A1!!
Simple and easy!! Have used it for years, Couldn't ask for more.
Date published: 2021-02-18
Rated 5 out of 5 by
Hazel Storm from
easy to use
When i had questions I just clicked on the link and it helped me yo understand the question
Date published: 2021-02-18
Rated 4 out of 5 by
EHarper from
Been using Turbo for years!
I really like using Turbo Tax! It really helps me understand how to do my taxes while making it QUICK and easy. This go round took me maybe 30 mins to do. Something new this year, I had a question about the $40 processing fee. I requested help and the IT Agent got someone to give me a call. However, the customer service number listed to call: 1877-908-7228, didnt help. Asked for my social, I submitted it, and told me it was invalid. Wasnt helpful. So when i spoke to the live agent, she was able to to share her screen which was pretty cool!!! My only issue with her was that she didnt know how to answer my question about the processing fee. Since I work at my bank she advised me to talk to my bank about the fee Turbo tax was charging me. Ill be honest, it angered me alittle bit. So I got off the phone with her, and looked it up on google. I still like Turbo Tax, and will cont. to use this service as long as I can.
Date published: 2021-02-18
Rated 5 out of 5 by
GranddadRick from
Loved it.
Quick and easy to enter my information. I'll continue to use TurboTax in the future
Date published: 2021-02-18
Rated 5 out of 5 by
BrandiSueAllen from
Turbo Tax is completely awesome!!
I have filed my taxes online many times and Turbo Tax is by far the best place I've used so far.
Date published: 2021-02-18
Rated 5 out of 5 by
Harlie Ann from
Made first time easy
Made first filing a breeze, Noticed that my data was wrong. Made a coorection easy. Thanks Turbo
Date published: 2021-02-18
Rated 5 out of 5 by
bradieeeeeeeeee from
Thanks Turbo Tax
I needed desperate help filing my taxes without having to pay for anything and thats why I use TurboTax! Absolutely grateful that I can feel comfortable filing my taxes all by myself without accidentally committing tax fraud.
Date published: 2021-02-18
Rated 5 out of 5 by
918Butterfly from
Awesome Service Year After Year
I've been using Turbotax for about 15 years. Quick, easy and accurate!
All TurboTax® Offerings Reviews - Page 11279
Date published: 2021-02-18
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Dcon26 from
Helpful but shady
The turbotax deluxe package helped me a little with some the harder parts of filing taxes this year, but I was very upset to find out after filling out all my information that they were going to charge me another fee on top of what I already paid for the service. I wish I would have known that there would be fees at the end otherwise I would have saved my money. I felt misled, but I guess my taxes are done so there's that.
Date published: 2021-02-18
Rated 5 out of 5 by
HampBar from
Love this!
Used Turbo Tax for the first time and it was easy!
Date published: 2021-02-18
Rated 5 out of 5 by
MF19 from
Turbo Tax is A1!!
Simple and easy!! Have used it for years, Couldn't ask for more.
Date published: 2021-02-18
Rated 5 out of 5 by
Hazel Storm from
easy to use
When i had questions I just clicked on the link and it helped me yo understand the question
Date published: 2021-02-18
Rated 4 out of 5 by
EHarper from
Been using Turbo for years!
I really like using Turbo Tax! It really helps me understand how to do my taxes while making it QUICK and easy. This go round took me maybe 30 mins to do. Something new this year, I had a question about the $40 processing fee. I requested help and the IT Agent got someone to give me a call. However, the customer service number listed to call: 1877-908-7228, didnt help. Asked for my social, I submitted it, and told me it was invalid. Wasnt helpful. So when i spoke to the live agent, she was able to to share her screen which was pretty cool!!! My only issue with her was that she didnt know how to answer my question about the processing fee. Since I work at my bank she advised me to talk to my bank about the fee Turbo tax was charging me. Ill be honest, it angered me alittle bit. So I got off the phone with her, and looked it up on google. I still like Turbo Tax, and will cont. to use this service as long as I can.
Date published: 2021-02-18
Rated 5 out of 5 by
GranddadRick from
Loved it.
Quick and easy to enter my information. I'll continue to use TurboTax in the future
Date published: 2021-02-18
Rated 5 out of 5 by
BrandiSueAllen from
Turbo Tax is completely awesome!!
I have filed my taxes online many times and Turbo Tax is by far the best place I've used so far.
Date published: 2021-02-18
Rated 5 out of 5 by
Harlie Ann from
Made first time easy
Made first filing a breeze, Noticed that my data was wrong. Made a coorection easy. Thanks Turbo
Date published: 2021-02-18
Rated 5 out of 5 by
bradieeeeeeeeee from
Thanks Turbo Tax
I needed desperate help filing my taxes without having to pay for anything and thats why I use TurboTax! Absolutely grateful that I can feel comfortable filing my taxes all by myself without accidentally committing tax fraud.
Date published: 2021-02-18
Rated 5 out of 5 by
918Butterfly from
Awesome Service Year After Year
I've been using Turbotax for about 15 years. Quick, easy and accurate!
All TurboTax® Offerings Reviews - Page 11279
Date published: 2021-02-18