TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Helpful but shady The turbotax deluxe package helped me a little with some the harder parts of filing taxes this year, but I was very upset to find out after filling out all my information that they were going to charge me another fee on top of what I already paid for the service. I wish I would have known that there would be fees at the end otherwise I would have saved my money. I felt misled, but I guess my taxes are done so there's that.
Date published: 2021-02-18
Rated 5 out of 5 by from Love this! Used Turbo Tax for the first time and it was easy!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is A1!! Simple and easy!! Have used it for years, Couldn't ask for more.
Date published: 2021-02-18
Rated 5 out of 5 by from easy to use When i had questions I just clicked on the link and it helped me yo understand the question
Date published: 2021-02-18
Rated 4 out of 5 by from Been using Turbo for years! I really like using Turbo Tax! It really helps me understand how to do my taxes while making it QUICK and easy. This go round took me maybe 30 mins to do. Something new this year, I had a question about the $40 processing fee. I requested help and the IT Agent got someone to give me a call. However, the customer service number listed to call: 1877-908-7228, didnt help. Asked for my social, I submitted it, and told me it was invalid. Wasnt helpful. So when i spoke to the live agent, she was able to to share her screen which was pretty cool!!! My only issue with her was that she didnt know how to answer my question about the processing fee. Since I work at my bank she advised me to talk to my bank about the fee Turbo tax was charging me. Ill be honest, it angered me alittle bit. So I got off the phone with her, and looked it up on google. I still like Turbo Tax, and will cont. to use this service as long as I can.
Date published: 2021-02-18
Rated 5 out of 5 by from Loved it. Quick and easy to enter my information. I'll continue to use TurboTax in the future
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is completely awesome!! I have filed my taxes online many times and Turbo Tax is by far the best place I've used so far.
Date published: 2021-02-18
Rated 5 out of 5 by from Made first time easy Made first filing a breeze, Noticed that my data was wrong. Made a coorection easy. Thanks Turbo
Date published: 2021-02-18
Rated 5 out of 5 by from Thanks Turbo Tax I needed desperate help filing my taxes without having to pay for anything and thats why I use TurboTax! Absolutely grateful that I can feel comfortable filing my taxes all by myself without accidentally committing tax fraud.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Service Year After Year I've been using Turbotax for about 15 years. Quick, easy and accurate!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11279
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Helpful but shady The turbotax deluxe package helped me a little with some the harder parts of filing taxes this year, but I was very upset to find out after filling out all my information that they were going to charge me another fee on top of what I already paid for the service. I wish I would have known that there would be fees at the end otherwise I would have saved my money. I felt misled, but I guess my taxes are done so there's that.
Date published: 2021-02-18
Rated 5 out of 5 by from Love this! Used Turbo Tax for the first time and it was easy!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is A1!! Simple and easy!! Have used it for years, Couldn't ask for more.
Date published: 2021-02-18
Rated 5 out of 5 by from easy to use When i had questions I just clicked on the link and it helped me yo understand the question
Date published: 2021-02-18
Rated 4 out of 5 by from Been using Turbo for years! I really like using Turbo Tax! It really helps me understand how to do my taxes while making it QUICK and easy. This go round took me maybe 30 mins to do. Something new this year, I had a question about the $40 processing fee. I requested help and the IT Agent got someone to give me a call. However, the customer service number listed to call: 1877-908-7228, didnt help. Asked for my social, I submitted it, and told me it was invalid. Wasnt helpful. So when i spoke to the live agent, she was able to to share her screen which was pretty cool!!! My only issue with her was that she didnt know how to answer my question about the processing fee. Since I work at my bank she advised me to talk to my bank about the fee Turbo tax was charging me. Ill be honest, it angered me alittle bit. So I got off the phone with her, and looked it up on google. I still like Turbo Tax, and will cont. to use this service as long as I can.
Date published: 2021-02-18
Rated 5 out of 5 by from Loved it. Quick and easy to enter my information. I'll continue to use TurboTax in the future
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is completely awesome!! I have filed my taxes online many times and Turbo Tax is by far the best place I've used so far.
Date published: 2021-02-18
Rated 5 out of 5 by from Made first time easy Made first filing a breeze, Noticed that my data was wrong. Made a coorection easy. Thanks Turbo
Date published: 2021-02-18
Rated 5 out of 5 by from Thanks Turbo Tax I needed desperate help filing my taxes without having to pay for anything and thats why I use TurboTax! Absolutely grateful that I can feel comfortable filing my taxes all by myself without accidentally committing tax fraud.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Service Year After Year I've been using Turbotax for about 15 years. Quick, easy and accurate!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11279