TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbom tax is wonderful Easy and quick to do. I have recommended turbo tax to my children and brother-in-law
Date published: 2023-02-21
Rated 5 out of 5 by from 8 Years with TurboTax & Stress Free! I've been using TurboTax for 8 years and couldn't be happier. It makes everything seamless, easy and most importantly stress free. I have never had an issue with TurboTax and am able to complete by taxes in under 1 hour each year.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax Review Simple & easy to use; thank you for the free service available.
Date published: 2023-02-21
Rated 5 out of 5 by from First Time User & I like it! Very user friendly. I used it for both our Federal and State returns. The calculations were really accurate.
Date published: 2023-02-21
Rated 5 out of 5 by from Doreen O. was fantastic! Very convenient. Doreen O. was able to answer all of my questions and help file our taxes in a timely manner. Will certainly use the full service package again.
Date published: 2023-02-21
Rated 3 out of 5 by from 2023 was a challenging year for the TT platform Generally my experience was good, however, the platform made an unusual number of issues this year including misreading imported forms, asking me to manually enter duplicate W2's, and taking multiple attempts to accept the responses I was providing. There was more double checking this year than in previous.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is super Turbo tax was very easy to use and made my filing simple
Date published: 2023-02-21
Rated 5 out of 5 by from Easy to use. Easy to use, everything went smoothly. Very affordable!
Date published: 2023-02-21
Rated 4 out of 5 by from Great software, but... The cost is in need of review. There are more and more places offering free prep and e-filing. I'm on a fixed income and this is a major purchase for me to pay for.
Date published: 2023-02-21
Rated 2 out of 5 by from TurboTax Payment System is Flawed After repeated attempts to pay for TurboTax, using 3 different credit cards, 1 debit card, and Apple Pay, nothing worked. I spent hours on the phone and chating with multiple "Experts" but no one could figure out how I can pay the $20 necessary to Efile my State return. After 3 day of frustrating effort, using 2 different computers, I gave up and printed then mailed my return. This is totally unacceptable! I'm not sure what I'll do next year.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11275
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbom tax is wonderful Easy and quick to do. I have recommended turbo tax to my children and brother-in-law
Date published: 2023-02-21
Rated 5 out of 5 by from 8 Years with TurboTax & Stress Free! I've been using TurboTax for 8 years and couldn't be happier. It makes everything seamless, easy and most importantly stress free. I have never had an issue with TurboTax and am able to complete by taxes in under 1 hour each year.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax Review Simple & easy to use; thank you for the free service available.
Date published: 2023-02-21
Rated 5 out of 5 by from First Time User & I like it! Very user friendly. I used it for both our Federal and State returns. The calculations were really accurate.
Date published: 2023-02-21
Rated 5 out of 5 by from Doreen O. was fantastic! Very convenient. Doreen O. was able to answer all of my questions and help file our taxes in a timely manner. Will certainly use the full service package again.
Date published: 2023-02-21
Rated 3 out of 5 by from 2023 was a challenging year for the TT platform Generally my experience was good, however, the platform made an unusual number of issues this year including misreading imported forms, asking me to manually enter duplicate W2's, and taking multiple attempts to accept the responses I was providing. There was more double checking this year than in previous.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is super Turbo tax was very easy to use and made my filing simple
Date published: 2023-02-21
Rated 5 out of 5 by from Easy to use. Easy to use, everything went smoothly. Very affordable!
Date published: 2023-02-21
Rated 4 out of 5 by from Great software, but... The cost is in need of review. There are more and more places offering free prep and e-filing. I'm on a fixed income and this is a major purchase for me to pay for.
Date published: 2023-02-21
Rated 2 out of 5 by from TurboTax Payment System is Flawed After repeated attempts to pay for TurboTax, using 3 different credit cards, 1 debit card, and Apple Pay, nothing worked. I spent hours on the phone and chating with multiple "Experts" but no one could figure out how I can pay the $20 necessary to Efile my State return. After 3 day of frustrating effort, using 2 different computers, I gave up and printed then mailed my return. This is totally unacceptable! I'm not sure what I'll do next year.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11275