TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Some problems this year This year I experienced some apparent software problems. I have been using Turbo Tax for many years and had problems this year. I experienced a loop of sorts when entering information through the interview process. I entered the same information many times as prompted by the program and could not get to the next stage. Additionally, I was informed by the program that form 8396 was not available until February 10 and then again not available until March 10. On February 17th I went back to the program and everything seemed fine.
Date published: 2022-02-17
Rated 5 out of 5 by from amazing this platform is amazing, easy to use and can even be done by your phone
Date published: 2022-02-17
Rated 5 out of 5 by from LOVE IT LOVE HOW EASY IT IS TO USE EVERY YEAR.. ALL NEW TAX DOCS ARE GREAT!
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is simple The live experts helped me when I got stuck on a question. I didn't have to wait long and they answered all of my questions.
Date published: 2022-02-17
Rated 3 out of 5 by from What did you do TurboTax!!!??? I thought that this year's version was more complicated than the previous versions.
Date published: 2022-02-17
Rated 2 out of 5 by from Misleading website for deluxe program Every year I try to file for free but turbo tax always finds a reason for me to pay for deluxe. I normally deduct it out of my refund but they always take twice the amount. So this time I paid with my card and it took only $39. This company doesnt advertise right and it's so irritating year after year. Other then that I love the program to file
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo tax es increíble Es muy accesible y practico lo recomiendo mucho ,muy buena aplicación
Date published: 2022-02-17
Rated 5 out of 5 by from Love TurboTax Use TurboTax every year. Safe and easy to use. And best part is its FREE.
Date published: 2022-02-17
Rated 5 out of 5 by from It was Amazing the whole way through! I had no problem with help. They was very kind and made sure thing was going smoothe for me.
Date published: 2022-02-17
Rated 4 out of 5 by from Quick and Easy but Annoying Fees for Anything XTRA I really do love TurboTax. It is quick and easy to use. It also tracks your information and fills things automatically or double and triple checks things to ensure a good return. I have managed to use it for free (which is my favorite part), until this year. I had a 1099 and they required a purchase for that as well as an additional cost for filing state and federal taxes through them (I do not remember that from past years). Overall, great experience but the little fees and constant pushing for more payment is exhausting.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11272
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Some problems this year This year I experienced some apparent software problems. I have been using Turbo Tax for many years and had problems this year. I experienced a loop of sorts when entering information through the interview process. I entered the same information many times as prompted by the program and could not get to the next stage. Additionally, I was informed by the program that form 8396 was not available until February 10 and then again not available until March 10. On February 17th I went back to the program and everything seemed fine.
Date published: 2022-02-17
Rated 5 out of 5 by from amazing this platform is amazing, easy to use and can even be done by your phone
Date published: 2022-02-17
Rated 5 out of 5 by from LOVE IT LOVE HOW EASY IT IS TO USE EVERY YEAR.. ALL NEW TAX DOCS ARE GREAT!
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is simple The live experts helped me when I got stuck on a question. I didn't have to wait long and they answered all of my questions.
Date published: 2022-02-17
Rated 3 out of 5 by from What did you do TurboTax!!!??? I thought that this year's version was more complicated than the previous versions.
Date published: 2022-02-17
Rated 2 out of 5 by from Misleading website for deluxe program Every year I try to file for free but turbo tax always finds a reason for me to pay for deluxe. I normally deduct it out of my refund but they always take twice the amount. So this time I paid with my card and it took only $39. This company doesnt advertise right and it's so irritating year after year. Other then that I love the program to file
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo tax es increíble Es muy accesible y practico lo recomiendo mucho ,muy buena aplicación
Date published: 2022-02-17
Rated 5 out of 5 by from Love TurboTax Use TurboTax every year. Safe and easy to use. And best part is its FREE.
Date published: 2022-02-17
Rated 5 out of 5 by from It was Amazing the whole way through! I had no problem with help. They was very kind and made sure thing was going smoothe for me.
Date published: 2022-02-17
Rated 4 out of 5 by from Quick and Easy but Annoying Fees for Anything XTRA I really do love TurboTax. It is quick and easy to use. It also tracks your information and fills things automatically or double and triple checks things to ensure a good return. I have managed to use it for free (which is my favorite part), until this year. I had a 1099 and they required a purchase for that as well as an additional cost for filing state and federal taxes through them (I do not remember that from past years). Overall, great experience but the little fees and constant pushing for more payment is exhausting.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11272