TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Pretty Easy to Use Very straight forward with no headaches. Would easily do again
Date published: 2022-04-16
Rated 1 out of 5 by from SLOWEST PROCESS EVER I had 14 W-2 forms to enter and, no lie, it took at least 45 minutes to enter each. had to wait several minutes for each field entry! That's 10 1/2 hours just to enter data! Unacceptable. No, it wasn't the computer or wifi. Definitely a software issue, but I had a deadline to meet so I fought through it. Will definitely be looking for another filing option next year!
Date published: 2022-04-16
Rated 5 out of 5 by from So convenient, it doesn't make sense not to use! Really takes the guess work out of taxes is so user friendly and is up there in quality creations of the new age!
Date published: 2022-04-16
Rated 4 out of 5 by from super easy I've always had a great experience with them. Luckily i have easy tax issues. A little time consuming, but, heck its tax season....sit in an office for hours? or do it at home
Date published: 2022-04-16
Rated 5 out of 5 by from Filing Taxes Always easy to use and information is easy to obtain and understand!
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome program! Answers all your questions & makes it easy to understand.
Date published: 2022-04-16
Rated 5 out of 5 by from So much easier than I expected! We used the version with provided tax expert help. Got on phone calls twice and it proved immensely helpful!
Date published: 2022-04-16
Rated 3 out of 5 by from New format is not as easy to navigate as previous Will not accept a return with no business name if there is a 1099-NEC
Date published: 2022-04-16
Rated 5 out of 5 by from Very user friendly! Turbo Tax was very user friendly and made it very easy for me to use for my tax return. Thank you!
Date published: 2022-04-16
Rated 5 out of 5 by from Thank you Turbo Tax Our family has used Turbo Tax for years! Turbo Tax makes filling out the return, and filing so easy! Turbo Tax asks all the questions and guides users step by step. Hit a snag? Click on the highlighted areas to explain the why and how of issues. Need a human? Ask an expert. Turbo Tax has taken a painful process and made it understandable and almost painfree.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1128
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Pretty Easy to Use Very straight forward with no headaches. Would easily do again
Date published: 2022-04-16
Rated 1 out of 5 by from SLOWEST PROCESS EVER I had 14 W-2 forms to enter and, no lie, it took at least 45 minutes to enter each. had to wait several minutes for each field entry! That's 10 1/2 hours just to enter data! Unacceptable. No, it wasn't the computer or wifi. Definitely a software issue, but I had a deadline to meet so I fought through it. Will definitely be looking for another filing option next year!
Date published: 2022-04-16
Rated 5 out of 5 by from So convenient, it doesn't make sense not to use! Really takes the guess work out of taxes is so user friendly and is up there in quality creations of the new age!
Date published: 2022-04-16
Rated 4 out of 5 by from super easy I've always had a great experience with them. Luckily i have easy tax issues. A little time consuming, but, heck its tax season....sit in an office for hours? or do it at home
Date published: 2022-04-16
Rated 5 out of 5 by from Filing Taxes Always easy to use and information is easy to obtain and understand!
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome program! Answers all your questions & makes it easy to understand.
Date published: 2022-04-16
Rated 5 out of 5 by from So much easier than I expected! We used the version with provided tax expert help. Got on phone calls twice and it proved immensely helpful!
Date published: 2022-04-16
Rated 3 out of 5 by from New format is not as easy to navigate as previous Will not accept a return with no business name if there is a 1099-NEC
Date published: 2022-04-16
Rated 5 out of 5 by from Very user friendly! Turbo Tax was very user friendly and made it very easy for me to use for my tax return. Thank you!
Date published: 2022-04-16
Rated 5 out of 5 by from Thank you Turbo Tax Our family has used Turbo Tax for years! Turbo Tax makes filling out the return, and filing so easy! Turbo Tax asks all the questions and guides users step by step. Hit a snag? Click on the highlighted areas to explain the why and how of issues. Need a human? Ask an expert. Turbo Tax has taken a painful process and made it understandable and almost painfree.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1128