TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great! The filing was quick and easy. Been using for over 8 plus years.
Date published: 2022-04-16
Rated 5 out of 5 by from awesome good this was a good choice for me. everyone is different i am sure. but for me it worked, which helped me more. I liked turbo tax will use it again next year.
Date published: 2022-04-16
Rated 5 out of 5 by from I have been using turbo Tax for over ten years. I have used Turbo Tax since 2002, it is my preferred tax program. Just too many requests to upgrade To more expensive programs.
Date published: 2022-04-16
Rated 3 out of 5 by from Handling of State Return Came as a surprise to see a charge of $25 to file state return electronically! TT says one free state tax form but it's not free if I need to pay for electronic submission to get my refund. On top of this, no indication at that point of how to cancel the electronic filing & revert to mail. Very frustrating.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is great No problems with turbo tax; excellent program. Will use again and again
Date published: 2022-04-16
Rated 5 out of 5 by from Introduce yourself Easy to use and very professional. Doing my tax return myself is very easy with Turbo Tax
Date published: 2022-04-16
Rated 1 out of 5 by from Review Your live help is garbage. I talked to 2-3 different people and when trying to describe what was wrong they seemed to not know what I was talkig about. They would have to go in and look at what I was talking about. Some seem quite unprofessional. They must be working from home since I can hear dogs in the background.You need to train your employees how to speak professionally. Your fees for the 1099 are a total scam, and I wasted my money by getting the live help.
Date published: 2022-04-16
Rated 5 out of 5 by from Very good product and service I've used the product for over 10 years with absolutely no problems.
Date published: 2022-04-16
Rated 5 out of 5 by from VERY HELPFUL!! I was very unprepared and nervous about filing for the first time since my divorce. The online help was INCREDIBLE. Made light work of it and got me a refund when I thought I would be paying.
Date published: 2022-04-16
Rated 5 out of 5 by from Fast and Easy! I really like how everything is automated and if you have a PDF you can drop and drag it and all are uploaded into Turbo Tax. Super easy and understandable too!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1127
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great! The filing was quick and easy. Been using for over 8 plus years.
Date published: 2022-04-16
Rated 5 out of 5 by from awesome good this was a good choice for me. everyone is different i am sure. but for me it worked, which helped me more. I liked turbo tax will use it again next year.
Date published: 2022-04-16
Rated 5 out of 5 by from I have been using turbo Tax for over ten years. I have used Turbo Tax since 2002, it is my preferred tax program. Just too many requests to upgrade To more expensive programs.
Date published: 2022-04-16
Rated 3 out of 5 by from Handling of State Return Came as a surprise to see a charge of $25 to file state return electronically! TT says one free state tax form but it's not free if I need to pay for electronic submission to get my refund. On top of this, no indication at that point of how to cancel the electronic filing & revert to mail. Very frustrating.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is great No problems with turbo tax; excellent program. Will use again and again
Date published: 2022-04-16
Rated 5 out of 5 by from Introduce yourself Easy to use and very professional. Doing my tax return myself is very easy with Turbo Tax
Date published: 2022-04-16
Rated 1 out of 5 by from Review Your live help is garbage. I talked to 2-3 different people and when trying to describe what was wrong they seemed to not know what I was talkig about. They would have to go in and look at what I was talking about. Some seem quite unprofessional. They must be working from home since I can hear dogs in the background.You need to train your employees how to speak professionally. Your fees for the 1099 are a total scam, and I wasted my money by getting the live help.
Date published: 2022-04-16
Rated 5 out of 5 by from Very good product and service I've used the product for over 10 years with absolutely no problems.
Date published: 2022-04-16
Rated 5 out of 5 by from VERY HELPFUL!! I was very unprepared and nervous about filing for the first time since my divorce. The online help was INCREDIBLE. Made light work of it and got me a refund when I thought I would be paying.
Date published: 2022-04-16
Rated 5 out of 5 by from Fast and Easy! I really like how everything is automated and if you have a PDF you can drop and drag it and all are uploaded into Turbo Tax. Super easy and understandable too!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1127