TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from TurboTax need to improve service! Time changed! TurboTax needs to start offering tax planning to users! Hopefully, I will find a company to take care of 2022 taxes!
Date published: 2022-04-08
Rated 5 out of 5 by from Great Product Great Product, easy to file the tax return. very simple
Date published: 2022-04-08
Rated 4 out of 5 by from Great Program - been using it for years Great features and I like how it transfers last year's info to the new year. One thing this year - it kept asking for a 1095-A, for which my mother never received. She received a 1095-B, which TurboTax knew nothing about. Even when I said no 1095-A was received, it still came up on error check. I had enter some made-up numbers to get it to eFile....
Date published: 2022-04-08
Rated 5 out of 5 by from Really love using TURBO Tax Have been using it for years. Find it convenient and easy to use.
Date published: 2022-04-08
Rated 5 out of 5 by from Very helpful Very good experience with help over the phone, she helped me discover new ways of using the Turbo Tax system.
Date published: 2022-04-08
Rated 5 out of 5 by from Reliable! Been using for years and never had an issue. Trust that Turbo Tax is current and correct.
Date published: 2022-04-08
Rated 5 out of 5 by from I love Turbo Tax! TurboTax is quick and easy to use. I paid someone for years to do my taxes but TurboTax has made it easy and convenient. I feel comfortable doing my taxes with TurboTax.
Date published: 2022-04-08
Rated 5 out of 5 by from the live agent who helped me was amazing I got the best customer service with Lashauna! she was amazing!
Date published: 2022-04-08
Rated 1 out of 5 by from Worst experience with Turbotax ever! Took forever to download and get to open...repeatedly had to restart the computer and once I got it to work, constantly froze and had to restart the computer!
Date published: 2022-04-08
Rated 5 out of 5 by from perefect it was good experience. they helped me alot. it was very easy to use.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 11260
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax need to improve service! Time changed! TurboTax needs to start offering tax planning to users! Hopefully, I will find a company to take care of 2022 taxes!
Date published: 2022-04-08
Rated 5 out of 5 by from Great Product Great Product, easy to file the tax return. very simple
Date published: 2022-04-08
Rated 4 out of 5 by from Great Program - been using it for years Great features and I like how it transfers last year's info to the new year. One thing this year - it kept asking for a 1095-A, for which my mother never received. She received a 1095-B, which TurboTax knew nothing about. Even when I said no 1095-A was received, it still came up on error check. I had enter some made-up numbers to get it to eFile....
Date published: 2022-04-08
Rated 5 out of 5 by from Really love using TURBO Tax Have been using it for years. Find it convenient and easy to use.
Date published: 2022-04-08
Rated 5 out of 5 by from Very helpful Very good experience with help over the phone, she helped me discover new ways of using the Turbo Tax system.
Date published: 2022-04-08
Rated 5 out of 5 by from Reliable! Been using for years and never had an issue. Trust that Turbo Tax is current and correct.
Date published: 2022-04-08
Rated 5 out of 5 by from I love Turbo Tax! TurboTax is quick and easy to use. I paid someone for years to do my taxes but TurboTax has made it easy and convenient. I feel comfortable doing my taxes with TurboTax.
Date published: 2022-04-08
Rated 5 out of 5 by from the live agent who helped me was amazing I got the best customer service with Lashauna! she was amazing!
Date published: 2022-04-08
Rated 1 out of 5 by from Worst experience with Turbotax ever! Took forever to download and get to open...repeatedly had to restart the computer and once I got it to work, constantly froze and had to restart the computer!
Date published: 2022-04-08
Rated 5 out of 5 by from perefect it was good experience. they helped me alot. it was very easy to use.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 11260