TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Moving states and starting school? No problem! I had quite a lot of things go on this past year that really were making me procrastinate getting my return filed, but TurboTax really made it easy! I also love the e-file option and direct deposit because who really wants to go to a bank right now?
Date published: 2021-02-26
Rated 2 out of 5 by from Hidden Fees You basically are told the entire time this service is free. Then, when you get to the last page, you are told "you need to upgrade to premium because you have X or Y additional form." Basically giving this two stars for charging $85 after claiming this is free.
Date published: 2021-02-26
Rated 4 out of 5 by from Getting a little petty with extra fees Overall we have a had a great experience, we have been customers for 8 years. I am noticing this year that there are little fees hidden, now there is a freaking fee for using your return to pay for your Turbo Tax fee. That is a bit ridiculous.
Date published: 2021-02-26
Rated 5 out of 5 by from GREAT EXPERIENCE I dread doing my taxes every year, but Turbo Tax has made it easy for me. In addition, this software has found me $1800.00 tax credit I never new I qualified for. Did Turbo Tax earn its position for 2020, ABSOLUTELY!
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome website Live help was engaging. Very helpful. I couldn't have done it without them
Date published: 2021-02-26
Rated 5 out of 5 by from Makes things simple I'm self-employed, so tax laws can be confusing - TurboTax Live takes out the confusion and having experts to talk to live allows me to fix the mistakes I've entered
Date published: 2021-02-26
Rated 5 out of 5 by from Always easy I love TurboTax, it's always easy to file online with them And I feel confident knowing that I can easily get support if needed!
Date published: 2021-02-26
Rated 5 out of 5 by from Love turbo tax It’s a easy process and I’m happy with my returns I will continue to use this app
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax has worked great for me for 16 years Turbo Tax does a good job with its explanations and if you dont know the live chat works good.
Date published: 2021-02-26
Rated 5 out of 5 by from Good experience Great experience, and assistance. Turbo tax makes it very easy.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Moving states and starting school? No problem! I had quite a lot of things go on this past year that really were making me procrastinate getting my return filed, but TurboTax really made it easy! I also love the e-file option and direct deposit because who really wants to go to a bank right now?
Date published: 2021-02-26
Rated 2 out of 5 by from Hidden Fees You basically are told the entire time this service is free. Then, when you get to the last page, you are told "you need to upgrade to premium because you have X or Y additional form." Basically giving this two stars for charging $85 after claiming this is free.
Date published: 2021-02-26
Rated 4 out of 5 by from Getting a little petty with extra fees Overall we have a had a great experience, we have been customers for 8 years. I am noticing this year that there are little fees hidden, now there is a freaking fee for using your return to pay for your Turbo Tax fee. That is a bit ridiculous.
Date published: 2021-02-26
Rated 5 out of 5 by from GREAT EXPERIENCE I dread doing my taxes every year, but Turbo Tax has made it easy for me. In addition, this software has found me $1800.00 tax credit I never new I qualified for. Did Turbo Tax earn its position for 2020, ABSOLUTELY!
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome website Live help was engaging. Very helpful. I couldn't have done it without them
Date published: 2021-02-26
Rated 5 out of 5 by from Makes things simple I'm self-employed, so tax laws can be confusing - TurboTax Live takes out the confusion and having experts to talk to live allows me to fix the mistakes I've entered
Date published: 2021-02-26
Rated 5 out of 5 by from Always easy I love TurboTax, it's always easy to file online with them And I feel confident knowing that I can easily get support if needed!
Date published: 2021-02-26
Rated 5 out of 5 by from Love turbo tax It’s a easy process and I’m happy with my returns I will continue to use this app
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax has worked great for me for 16 years Turbo Tax does a good job with its explanations and if you dont know the live chat works good.
Date published: 2021-02-26
Rated 5 out of 5 by from Good experience Great experience, and assistance. Turbo tax makes it very easy.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11259