TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
Shell2273 from
Problem with editing
I was required to edit an annuity address for the payer - I attempted to edit and it did not appear to correct. I deleted the entire form and reentered it and it still appeared to come up with the extra keystrokes I had in the address.
Date published: 2022-02-24
Rated 3 out of 5 by
RHow123 from
It's just OK
It's hard to find where to go to enter things such as where to enter that I want to have my refund applied to next year. If you don't file by 2/28 they raise the cost, this is terrible. I will try H R Block next year.
Date published: 2022-02-24
Rated 3 out of 5 by
YOUNGLEE from
yALL NOT AS GOOD AS LAST YEAR
i just feel like last few years prior to now yall have not upgraded on yalls awesdomeness so tihgten up
Date published: 2022-02-24
Rated 5 out of 5 by
Kelly Crazy Marie from
Great Turbo Tax
Fast and easy return with no hassles. An expert at hand during the entire process
Date published: 2022-02-24
Rated 4 out of 5 by
Lesan from
It is great
It was easy for me, and this was my first time doing it myself. The only thing is that they keep advertising the plus or deluxe paid versions when their ads are all about being free. that was annoying. I get it though, they need to make money, but then just mention those options before. They offer so many benefits to the paid ones to the point of scaring you so you would use those versions and pay. What a tactic. Overall it was good. They answer all the questions when I got confused or didn't know what they mean. Great experience overall.
Date published: 2022-02-24
Rated 1 out of 5 by
SEANK 2022 from
TURBO TAX FEE ARE OUT OF LINE
FEE ARE TOO HIGH, WAY HIGHER THAN OTHERS EVEN CONSIDERING "SPECIAL SIITUATIONS" ON FEDERAL AND STATE
Date published: 2022-02-24
Rated 5 out of 5 by
Calvin W from
User friendly!
They make it very fast and simple for anyone to use.
Date published: 2022-02-24
Rated 3 out of 5 by
Wig S from
filing has become increasingly difficult
I have always used TT, but it has become increasingly aggravating, with verifications, codes, etc. Please simplify!!
Date published: 2022-02-24
Rated 5 out of 5 by
Mula Dula from
excellent service
they really have an excellent fast and easy approach
Date published: 2022-02-24
Rated 5 out of 5 by
robinson23 from
good job
turbo tax is a great platform for people who don't know how to file there taxes.
All TurboTax® Offerings Reviews - Page 11252
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Shell2273 from
Problem with editing
I was required to edit an annuity address for the payer - I attempted to edit and it did not appear to correct. I deleted the entire form and reentered it and it still appeared to come up with the extra keystrokes I had in the address.
Date published: 2022-02-24
Rated 3 out of 5 by
RHow123 from
It's just OK
It's hard to find where to go to enter things such as where to enter that I want to have my refund applied to next year. If you don't file by 2/28 they raise the cost, this is terrible. I will try H R Block next year.
Date published: 2022-02-24
Rated 3 out of 5 by
YOUNGLEE from
yALL NOT AS GOOD AS LAST YEAR
i just feel like last few years prior to now yall have not upgraded on yalls awesdomeness so tihgten up
Date published: 2022-02-24
Rated 5 out of 5 by
Kelly Crazy Marie from
Great Turbo Tax
Fast and easy return with no hassles. An expert at hand during the entire process
Date published: 2022-02-24
Rated 4 out of 5 by
Lesan from
It is great
It was easy for me, and this was my first time doing it myself. The only thing is that they keep advertising the plus or deluxe paid versions when their ads are all about being free. that was annoying. I get it though, they need to make money, but then just mention those options before. They offer so many benefits to the paid ones to the point of scaring you so you would use those versions and pay. What a tactic. Overall it was good. They answer all the questions when I got confused or didn't know what they mean. Great experience overall.
Date published: 2022-02-24
Rated 1 out of 5 by
SEANK 2022 from
TURBO TAX FEE ARE OUT OF LINE
FEE ARE TOO HIGH, WAY HIGHER THAN OTHERS EVEN CONSIDERING "SPECIAL SIITUATIONS" ON FEDERAL AND STATE
Date published: 2022-02-24
Rated 5 out of 5 by
Calvin W from
User friendly!
They make it very fast and simple for anyone to use.
Date published: 2022-02-24
Rated 3 out of 5 by
Wig S from
filing has become increasingly difficult
I have always used TT, but it has become increasingly aggravating, with verifications, codes, etc. Please simplify!!
Date published: 2022-02-24
Rated 5 out of 5 by
Mula Dula from
excellent service
they really have an excellent fast and easy approach
Date published: 2022-02-24
Rated 5 out of 5 by
robinson23 from
good job
turbo tax is a great platform for people who don't know how to file there taxes.
All TurboTax® Offerings Reviews - Page 11252
Date published: 2022-02-24