TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Problem with editing I was required to edit an annuity address for the payer - I attempted to edit and it did not appear to correct. I deleted the entire form and reentered it and it still appeared to come up with the extra keystrokes I had in the address.
Date published: 2022-02-24
Rated 3 out of 5 by from It's just OK It's hard to find where to go to enter things such as where to enter that I want to have my refund applied to next year. If you don't file by 2/28 they raise the cost, this is terrible. I will try H R Block next year.
Date published: 2022-02-24
Rated 3 out of 5 by from yALL NOT AS GOOD AS LAST YEAR i just feel like last few years prior to now yall have not upgraded on yalls awesdomeness so tihgten up
Date published: 2022-02-24
Rated 5 out of 5 by from Great Turbo Tax Fast and easy return with no hassles. An expert at hand during the entire process
Date published: 2022-02-24
Rated 4 out of 5 by from It is great It was easy for me, and this was my first time doing it myself. The only thing is that they keep advertising the plus or deluxe paid versions when their ads are all about being free. that was annoying. I get it though, they need to make money, but then just mention those options before. They offer so many benefits to the paid ones to the point of scaring you so you would use those versions and pay. What a tactic. Overall it was good. They answer all the questions when I got confused or didn't know what they mean. Great experience overall.
Date published: 2022-02-24
Rated 1 out of 5 by from TURBO TAX FEE ARE OUT OF LINE FEE ARE TOO HIGH, WAY HIGHER THAN OTHERS EVEN CONSIDERING "SPECIAL SIITUATIONS" ON FEDERAL AND STATE
Date published: 2022-02-24
Rated 5 out of 5 by from User friendly! They make it very fast and simple for anyone to use.
Date published: 2022-02-24
Rated 3 out of 5 by from filing has become increasingly difficult I have always used TT, but it has become increasingly aggravating, with verifications, codes, etc. Please simplify!!
Date published: 2022-02-24
Rated 5 out of 5 by from excellent service they really have an excellent fast and easy approach
Date published: 2022-02-24
Rated 5 out of 5 by from good job turbo tax is a great platform for people who don't know how to file there taxes.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11252
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Problem with editing I was required to edit an annuity address for the payer - I attempted to edit and it did not appear to correct. I deleted the entire form and reentered it and it still appeared to come up with the extra keystrokes I had in the address.
Date published: 2022-02-24
Rated 3 out of 5 by from It's just OK It's hard to find where to go to enter things such as where to enter that I want to have my refund applied to next year. If you don't file by 2/28 they raise the cost, this is terrible. I will try H R Block next year.
Date published: 2022-02-24
Rated 3 out of 5 by from yALL NOT AS GOOD AS LAST YEAR i just feel like last few years prior to now yall have not upgraded on yalls awesdomeness so tihgten up
Date published: 2022-02-24
Rated 5 out of 5 by from Great Turbo Tax Fast and easy return with no hassles. An expert at hand during the entire process
Date published: 2022-02-24
Rated 4 out of 5 by from It is great It was easy for me, and this was my first time doing it myself. The only thing is that they keep advertising the plus or deluxe paid versions when their ads are all about being free. that was annoying. I get it though, they need to make money, but then just mention those options before. They offer so many benefits to the paid ones to the point of scaring you so you would use those versions and pay. What a tactic. Overall it was good. They answer all the questions when I got confused or didn't know what they mean. Great experience overall.
Date published: 2022-02-24
Rated 1 out of 5 by from TURBO TAX FEE ARE OUT OF LINE FEE ARE TOO HIGH, WAY HIGHER THAN OTHERS EVEN CONSIDERING "SPECIAL SIITUATIONS" ON FEDERAL AND STATE
Date published: 2022-02-24
Rated 5 out of 5 by from User friendly! They make it very fast and simple for anyone to use.
Date published: 2022-02-24
Rated 3 out of 5 by from filing has become increasingly difficult I have always used TT, but it has become increasingly aggravating, with verifications, codes, etc. Please simplify!!
Date published: 2022-02-24
Rated 5 out of 5 by from excellent service they really have an excellent fast and easy approach
Date published: 2022-02-24
Rated 5 out of 5 by from good job turbo tax is a great platform for people who don't know how to file there taxes.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11252