TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from love it used online turbo for 8 years and the software for previous 10. Sometimes a little complicated, but always able to get the info and answers/ Turbo Tax helped me ascertain identity theft and guided me through the appropriate responses
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for the past 3 years now and it saved me a lot of money and very easy to follow.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is so convenient Turbo tax works amazing for those just learning and starting to do taxes
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use I've used turbotax for more than twenty years. I find it to be very through. However I don't hesitate to call for support as I did this year. I don"t mind holding hands with a stranger
Date published: 2022-04-18
Rated 5 out of 5 by from Debra was great! Debra was great and very helpful. very nice and easy to talk to
Date published: 2022-04-18
Rated 5 out of 5 by from I LOVE YOU TURBOTAX 10/10 - I am so grateful for the education, encouragement, and simplicity of my filing experience with turbotax.
Date published: 2022-04-18
Rated 4 out of 5 by from Not as easy as last year I had multiple questions this year that I needed help on. Turbo Tax explanations were not helpful on these.
Date published: 2022-04-18
Rated 3 out of 5 by from turbo tax is stupid it was good at first and everything went through and 2 days later I got a email saying it didn’t go through
Date published: 2022-04-18
Rated 2 out of 5 by from numerous difficulties I couldn't purchase TT - business online so I downloaded it from Amazon but then I don't have the option to get professional help. Website was not user friendly and couldn't get a rep only robots.
Date published: 2022-04-18
Rated 2 out of 5 by from Probably last time I'll use TurboTax I've used TurboTax for years. Last few years, I've noticed the quality slipping. It's great if you just have a 1040 and a few W2s. The business and home tax questions are difficult to understand (if you have a business and personal stocks let's say). It should be more robust around the self employment, business, stocks, AMT, and now government specific things such as Covid relief.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1126
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love it used online turbo for 8 years and the software for previous 10. Sometimes a little complicated, but always able to get the info and answers/ Turbo Tax helped me ascertain identity theft and guided me through the appropriate responses
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for the past 3 years now and it saved me a lot of money and very easy to follow.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is so convenient Turbo tax works amazing for those just learning and starting to do taxes
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use I've used turbotax for more than twenty years. I find it to be very through. However I don't hesitate to call for support as I did this year. I don"t mind holding hands with a stranger
Date published: 2022-04-18
Rated 5 out of 5 by from Debra was great! Debra was great and very helpful. very nice and easy to talk to
Date published: 2022-04-18
Rated 5 out of 5 by from I LOVE YOU TURBOTAX 10/10 - I am so grateful for the education, encouragement, and simplicity of my filing experience with turbotax.
Date published: 2022-04-18
Rated 4 out of 5 by from Not as easy as last year I had multiple questions this year that I needed help on. Turbo Tax explanations were not helpful on these.
Date published: 2022-04-18
Rated 3 out of 5 by from turbo tax is stupid it was good at first and everything went through and 2 days later I got a email saying it didn’t go through
Date published: 2022-04-18
Rated 2 out of 5 by from numerous difficulties I couldn't purchase TT - business online so I downloaded it from Amazon but then I don't have the option to get professional help. Website was not user friendly and couldn't get a rep only robots.
Date published: 2022-04-18
Rated 2 out of 5 by from Probably last time I'll use TurboTax I've used TurboTax for years. Last few years, I've noticed the quality slipping. It's great if you just have a 1040 and a few W2s. The business and home tax questions are difficult to understand (if you have a business and personal stocks let's say). It should be more robust around the self employment, business, stocks, AMT, and now government specific things such as Covid relief.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1126