TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
AK13 from
Turbo Tax Is Awesome!!
Use Turbo Tax every year and love it!!! Never lets me down! Would highly recommend!
Date published: 2022-03-25
Rated 5 out of 5 by
Jerry LT from
excellent program
I have used TurboTax for years. One reason I like it so much is that is easy to make corrections or to add additional information. All the calculations are done for you. Without TurboTax I would have to go to a tax specialist,
Date published: 2022-03-25
Rated 4 out of 5 by
Ivetty from
Expensive but worth it with live experts
I loved it at first, then got into a problem that took several live agents to help with. They just didn't know how to edit First Homebuyer Credit Repayment. Finally, an agent figured out that I needed to put dates in that were not accurate to satisfy the computed system. I had to put it I lived in a home until 2021, although we sold it in 2012. Once I put 2021, the tax year, in it all went well and I was able to add the repayment. Other than that, the system works well and I loved that one agent who helped me. The others were reciting the steps and links I already knew.
Date published: 2022-03-25
Rated 2 out of 5 by
Rtn01 from
Turbotax sucks
I have used Turbotax for some years and this years I found to be very confusing and very user unfriendly. Next year I will not be using Turbotax.
Date published: 2022-03-25
Rated 5 out of 5 by
Flflyguy from
Reliable, easy to follow, used for years
Excellent product - have used for over 10 years and keep coming back. Used a live expert this year for the first time due to some more challenging tax issues with k-1 statement and the Turbotax person was wonderful and helpful at a fraction of the cost of a CPA.
Date published: 2022-03-25
Rated 5 out of 5 by
Beesnuts from
I’ve used many years and saves time and money
Love the help they give to ensure that you have every thing intact
Date published: 2022-03-25
Rated 1 out of 5 by
Calen30 from
Forced me to pay for deluxe
Turbo tax forced me to pay for deluxe when I've always filed for free this is ridiculous that I have to pay and they don't give me the option to do it myself
Date published: 2022-03-25
Rated 5 out of 5 by
Anne214 from
Awesome
Simple to use, self explanatory, anyone can use very friendly app
Date published: 2022-03-25
Rated 3 out of 5 by
Nathants95 from
hardly any cheaper than H&R Block
I think for the extra 30 dollars id rather have a professional do my taxes. better peace of mind.
Date published: 2022-03-25
Rated 5 out of 5 by
Lord 12 from
TurboTax is awesome
He was good in helping me with my taxes..keep up the. Work
All TurboTax® Offerings Reviews - Page 11245
Date published: 2022-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
AK13 from
Turbo Tax Is Awesome!!
Use Turbo Tax every year and love it!!! Never lets me down! Would highly recommend!
Date published: 2022-03-25
Rated 5 out of 5 by
Jerry LT from
excellent program
I have used TurboTax for years. One reason I like it so much is that is easy to make corrections or to add additional information. All the calculations are done for you. Without TurboTax I would have to go to a tax specialist,
Date published: 2022-03-25
Rated 4 out of 5 by
Ivetty from
Expensive but worth it with live experts
I loved it at first, then got into a problem that took several live agents to help with. They just didn't know how to edit First Homebuyer Credit Repayment. Finally, an agent figured out that I needed to put dates in that were not accurate to satisfy the computed system. I had to put it I lived in a home until 2021, although we sold it in 2012. Once I put 2021, the tax year, in it all went well and I was able to add the repayment. Other than that, the system works well and I loved that one agent who helped me. The others were reciting the steps and links I already knew.
Date published: 2022-03-25
Rated 2 out of 5 by
Rtn01 from
Turbotax sucks
I have used Turbotax for some years and this years I found to be very confusing and very user unfriendly. Next year I will not be using Turbotax.
Date published: 2022-03-25
Rated 5 out of 5 by
Flflyguy from
Reliable, easy to follow, used for years
Excellent product - have used for over 10 years and keep coming back. Used a live expert this year for the first time due to some more challenging tax issues with k-1 statement and the Turbotax person was wonderful and helpful at a fraction of the cost of a CPA.
Date published: 2022-03-25
Rated 5 out of 5 by
Beesnuts from
I’ve used many years and saves time and money
Love the help they give to ensure that you have every thing intact
Date published: 2022-03-25
Rated 1 out of 5 by
Calen30 from
Forced me to pay for deluxe
Turbo tax forced me to pay for deluxe when I've always filed for free this is ridiculous that I have to pay and they don't give me the option to do it myself
Date published: 2022-03-25
Rated 5 out of 5 by
Anne214 from
Awesome
Simple to use, self explanatory, anyone can use very friendly app
Date published: 2022-03-25
Rated 3 out of 5 by
Nathants95 from
hardly any cheaper than H&R Block
I think for the extra 30 dollars id rather have a professional do my taxes. better peace of mind.
Date published: 2022-03-25
Rated 5 out of 5 by
Lord 12 from
TurboTax is awesome
He was good in helping me with my taxes..keep up the. Work
All TurboTax® Offerings Reviews - Page 11245
Date published: 2022-03-25