TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from At times this software is extremely frustrating At times this software is extremely frustrating. I'm not a fan of it.
Date published: 2022-02-17
Rated 4 out of 5 by from TurboTax is OK I've used it for years and had little trouble. It's fairly user friendly and the automation is simple. As taxes have become more complicated, it might be better to use to a phone call option rather than the chat option.
Date published: 2022-02-17
Rated 5 out of 5 by from It is so easy and great Turbo tax is easy and great. This is my 8th year with them and no problems.
Date published: 2022-02-17
Rated 3 out of 5 by from It's okay I have been using turbotax for years. I have never had any issues with it, but I have noticed changes that I do not care for. People are using this to save money. Charging $39 to file state with federal taxes is great! But charging $39 for the basic federal filing, $39 to file state, and $39 to use your federal tax return to cover paying for the filing with your return instead of your card is too excessive. It would be cheaper to go to a tax filing company that will do it for you. I think that is what I will be doing next year. It is more expensive to use this guide to file my own taxes. If it is cheaper to have someone else do all the work, then sign me up!
Date published: 2022-02-17
Rated 1 out of 5 by from Begging for money Everytime i would do anything on my taxes they would ask me to upgrade to a different service or add "MAX" which made it feel like the irs would be raining down on me while i was filing. I liked turbotax because it was free and simple...but this year I had hardship and had a month of unemployment and I have to upgrade to file that form...then i added my stocks but guess what? I have to upgrade again, by the end i had to spend over $200 to file my taxes just because i got laid off and sold $40 worth of stock. poor showing.
Date published: 2022-02-17
Rated 5 out of 5 by from Awesome Had a excellent experience with turbo tax.thank you turbo tax
Date published: 2022-02-17
Rated 5 out of 5 by from Makes taxes easy and effortless Used for a few years now and never once has there been a problem
Date published: 2022-02-17
Rated 5 out of 5 by from Great Great service easy to use and very well guided throuh
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is the best turbo tax is the best turbo tax is the best turbo tax is the best turbo tax is the best
Date published: 2022-02-17
Rated 5 out of 5 by from Turbotax make Taxes easy!!! TurboTax it's easy to work with the step-by-step question by torque question to answer there's always help there to answer your question if needed and if you need to fix your returns I'll let you know where the problem is at
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11243
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from At times this software is extremely frustrating At times this software is extremely frustrating. I'm not a fan of it.
Date published: 2022-02-17
Rated 4 out of 5 by from TurboTax is OK I've used it for years and had little trouble. It's fairly user friendly and the automation is simple. As taxes have become more complicated, it might be better to use to a phone call option rather than the chat option.
Date published: 2022-02-17
Rated 5 out of 5 by from It is so easy and great Turbo tax is easy and great. This is my 8th year with them and no problems.
Date published: 2022-02-17
Rated 3 out of 5 by from It's okay I have been using turbotax for years. I have never had any issues with it, but I have noticed changes that I do not care for. People are using this to save money. Charging $39 to file state with federal taxes is great! But charging $39 for the basic federal filing, $39 to file state, and $39 to use your federal tax return to cover paying for the filing with your return instead of your card is too excessive. It would be cheaper to go to a tax filing company that will do it for you. I think that is what I will be doing next year. It is more expensive to use this guide to file my own taxes. If it is cheaper to have someone else do all the work, then sign me up!
Date published: 2022-02-17
Rated 1 out of 5 by from Begging for money Everytime i would do anything on my taxes they would ask me to upgrade to a different service or add "MAX" which made it feel like the irs would be raining down on me while i was filing. I liked turbotax because it was free and simple...but this year I had hardship and had a month of unemployment and I have to upgrade to file that form...then i added my stocks but guess what? I have to upgrade again, by the end i had to spend over $200 to file my taxes just because i got laid off and sold $40 worth of stock. poor showing.
Date published: 2022-02-17
Rated 5 out of 5 by from Awesome Had a excellent experience with turbo tax.thank you turbo tax
Date published: 2022-02-17
Rated 5 out of 5 by from Makes taxes easy and effortless Used for a few years now and never once has there been a problem
Date published: 2022-02-17
Rated 5 out of 5 by from Great Great service easy to use and very well guided throuh
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is the best turbo tax is the best turbo tax is the best turbo tax is the best turbo tax is the best
Date published: 2022-02-17
Rated 5 out of 5 by from Turbotax make Taxes easy!!! TurboTax it's easy to work with the step-by-step question by torque question to answer there's always help there to answer your question if needed and if you need to fix your returns I'll let you know where the problem is at
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11243