TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Had to refill my return. Turbo tax did not take me through ACA details, so I had to refile
Date published: 2023-02-06
Rated 2 out of 5 by from Will not use again Total pain after you finish preparing the return. Preparing is easy, but trying to file is a total nightmare! If you want to direct deposit to a couple of accounts, it does not offer that option unless you upgrade or use Credit Karma. If I wanted to use Credit Karma, I would have not used Turbo Tax! Will find another program next year.
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo tax is easy and helpful Turbo tax is very straight forward and intuitive. Give you easy step by step directions.
Date published: 2023-02-06
Rated 5 out of 5 by from I have been using Turbo Tax for years I find Turbo Tax to be easy to navigate. The pop-up Q&A's always answer my questions. I have been using this product for years, and I have always been satisfied.
Date published: 2023-02-06
Rated 5 out of 5 by from Turbotax is awesome in every way Turbotax is awesome in every way, I wish there were more discounts for loyal customers. I have been a customer for quite a few years and there is no loyalty reward for a long time customer. Other than that never had any problems with it.
Date published: 2023-02-06
Rated 5 out of 5 by from Another Year made simple I started using TurboTax in the Military and have used it every since even since I finished my Military service.
Date published: 2023-02-06
Rated 2 out of 5 by from Turbo Tax is Expensive Turbo Tax offered help- they couldn't provide the assistance I needed. And still charged me an extra $99 and the live agent wasn't able to help.
Date published: 2023-02-06
Rated 5 out of 5 by from So helpful. Quick and easy. The preloaded data from prior years and w2 is such a time saver.
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax is easy to use I have used Turbo Tax for the past 15 years and find it very easy to navigate. When I have had a problem I have received quick help with someone on Chat.
Date published: 2023-02-06
Rated 5 out of 5 by from The online and call center were quick and pleasant It was an overall good experience. The live chat and on call customer service people were very helpful and very patient.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11239
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Had to refill my return. Turbo tax did not take me through ACA details, so I had to refile
Date published: 2023-02-06
Rated 2 out of 5 by from Will not use again Total pain after you finish preparing the return. Preparing is easy, but trying to file is a total nightmare! If you want to direct deposit to a couple of accounts, it does not offer that option unless you upgrade or use Credit Karma. If I wanted to use Credit Karma, I would have not used Turbo Tax! Will find another program next year.
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo tax is easy and helpful Turbo tax is very straight forward and intuitive. Give you easy step by step directions.
Date published: 2023-02-06
Rated 5 out of 5 by from I have been using Turbo Tax for years I find Turbo Tax to be easy to navigate. The pop-up Q&A's always answer my questions. I have been using this product for years, and I have always been satisfied.
Date published: 2023-02-06
Rated 5 out of 5 by from Turbotax is awesome in every way Turbotax is awesome in every way, I wish there were more discounts for loyal customers. I have been a customer for quite a few years and there is no loyalty reward for a long time customer. Other than that never had any problems with it.
Date published: 2023-02-06
Rated 5 out of 5 by from Another Year made simple I started using TurboTax in the Military and have used it every since even since I finished my Military service.
Date published: 2023-02-06
Rated 2 out of 5 by from Turbo Tax is Expensive Turbo Tax offered help- they couldn't provide the assistance I needed. And still charged me an extra $99 and the live agent wasn't able to help.
Date published: 2023-02-06
Rated 5 out of 5 by from So helpful. Quick and easy. The preloaded data from prior years and w2 is such a time saver.
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax is easy to use I have used Turbo Tax for the past 15 years and find it very easy to navigate. When I have had a problem I have received quick help with someone on Chat.
Date published: 2023-02-06
Rated 5 out of 5 by from The online and call center were quick and pleasant It was an overall good experience. The live chat and on call customer service people were very helpful and very patient.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11239