TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
GK111111 from
Had to refill my return.
Turbo tax did not take me through ACA details, so I had to refile
Date published: 2023-02-06
Rated 2 out of 5 by
ACWake from
Will not use again
Total pain after you finish preparing the return. Preparing is easy, but trying to file is a total nightmare! If you want to direct deposit to a couple of accounts, it does not offer that option unless you upgrade or use Credit Karma. If I wanted to use Credit Karma, I would have not used Turbo Tax! Will find another program next year.
Date published: 2023-02-06
Rated 5 out of 5 by
Sam JW from
Turbo tax is easy and helpful
Turbo tax is very straight forward and intuitive. Give you easy step by step directions.
Date published: 2023-02-06
Rated 5 out of 5 by
CNicole76 from
I have been using Turbo Tax for years
I find Turbo Tax to be easy to navigate. The pop-up Q&A's always answer my questions. I have been using this product for years, and I have always been satisfied.
Date published: 2023-02-06
Rated 5 out of 5 by
KiranMI from
Turbotax is awesome in every way
Turbotax is awesome in every way, I wish there were more discounts for loyal customers. I have been a customer for quite a few years and there is no loyalty reward for a long time customer. Other than that never had any problems with it.
Date published: 2023-02-06
Rated 5 out of 5 by
BCS_NC from
Another Year made simple
I started using TurboTax in the Military and have used it every since even since I finished my Military service.
Date published: 2023-02-06
Rated 2 out of 5 by
REYNERT from
Turbo Tax is Expensive
Turbo Tax offered help- they couldn't provide the assistance I needed. And still charged me an extra $99 and the live agent wasn't able to help.
Date published: 2023-02-06
Rated 5 out of 5 by
Nickname5987 from
So helpful.
Quick and easy. The preloaded data from prior years and w2 is such a time saver.
Date published: 2023-02-06
Rated 5 out of 5 by
OhioNana from
Turbo Tax is easy to use
I have used Turbo Tax for the past 15 years and find it very easy to navigate. When I have had a problem I have received quick help with someone on Chat.
Date published: 2023-02-06
Rated 5 out of 5 by
lollyflips from
The online and call center were quick and pleasant
It was an overall good experience. The live chat and on call customer service people were very helpful and very patient.
All TurboTax® Offerings Reviews - Page 11239
Date published: 2023-02-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
GK111111 from
Had to refill my return.
Turbo tax did not take me through ACA details, so I had to refile
Date published: 2023-02-06
Rated 2 out of 5 by
ACWake from
Will not use again
Total pain after you finish preparing the return. Preparing is easy, but trying to file is a total nightmare! If you want to direct deposit to a couple of accounts, it does not offer that option unless you upgrade or use Credit Karma. If I wanted to use Credit Karma, I would have not used Turbo Tax! Will find another program next year.
Date published: 2023-02-06
Rated 5 out of 5 by
Sam JW from
Turbo tax is easy and helpful
Turbo tax is very straight forward and intuitive. Give you easy step by step directions.
Date published: 2023-02-06
Rated 5 out of 5 by
CNicole76 from
I have been using Turbo Tax for years
I find Turbo Tax to be easy to navigate. The pop-up Q&A's always answer my questions. I have been using this product for years, and I have always been satisfied.
Date published: 2023-02-06
Rated 5 out of 5 by
KiranMI from
Turbotax is awesome in every way
Turbotax is awesome in every way, I wish there were more discounts for loyal customers. I have been a customer for quite a few years and there is no loyalty reward for a long time customer. Other than that never had any problems with it.
Date published: 2023-02-06
Rated 5 out of 5 by
BCS_NC from
Another Year made simple
I started using TurboTax in the Military and have used it every since even since I finished my Military service.
Date published: 2023-02-06
Rated 2 out of 5 by
REYNERT from
Turbo Tax is Expensive
Turbo Tax offered help- they couldn't provide the assistance I needed. And still charged me an extra $99 and the live agent wasn't able to help.
Date published: 2023-02-06
Rated 5 out of 5 by
Nickname5987 from
So helpful.
Quick and easy. The preloaded data from prior years and w2 is such a time saver.
Date published: 2023-02-06
Rated 5 out of 5 by
OhioNana from
Turbo Tax is easy to use
I have used Turbo Tax for the past 15 years and find it very easy to navigate. When I have had a problem I have received quick help with someone on Chat.
Date published: 2023-02-06
Rated 5 out of 5 by
lollyflips from
The online and call center were quick and pleasant
It was an overall good experience. The live chat and on call customer service people were very helpful and very patient.
All TurboTax® Offerings Reviews - Page 11239
Date published: 2023-02-06