TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from User Friendly - Poor Payment Experience The actual filing process is quick easy and user friendly. The payment process is not. You show a discount on my order summary, then on the next page where you submit the payment, it does not provide you with a total of what your actually paying so you must blindly hit submit. I paid more than what was shown on the previous page and there is no way to get refunded other than spending time on the phone.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax was very well laid out No problems with completing the required information. My only concern was too many request to upgrade.
Date published: 2021-02-26
Rated 5 out of 5 by from Quick and stress free! Taxes are always overwhelming and can be very stressful. This was quick, easy, and saved me a lot of time!
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is easy to use. all explanations were easy to understand. did not need to contact a tax person
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is the best Using turbo tax was a very simple experience, easy directions
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax My Choice The reason that the rating is 4, not 5, is that I prefer the program format current for several years through 2019.
Date published: 2021-02-26
Rated 4 out of 5 by from I was able to complete my complicated taxes! This year I had significantly more going on with my taxes and despite a couple of hiccups and with the help of Tax Professionals I was able to almost seamlessly file my Fed and State.
Date published: 2021-02-26
Rated 4 out of 5 by from Filing With TurboTax The site is very user friendly for first time users! Customer service was great and quick!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is Amazing! Jeanette she is amazing, kind and friendly. She answered all my question completely and helped me out of my issue regarding to my tax. And call me back when the call disconnected. She did a great job! Thanks to her :)
Date published: 2021-02-26
Rated 2 out of 5 by from that price! $120 is way to much!!!! insane amount to file in my opinion!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11237
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from User Friendly - Poor Payment Experience The actual filing process is quick easy and user friendly. The payment process is not. You show a discount on my order summary, then on the next page where you submit the payment, it does not provide you with a total of what your actually paying so you must blindly hit submit. I paid more than what was shown on the previous page and there is no way to get refunded other than spending time on the phone.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax was very well laid out No problems with completing the required information. My only concern was too many request to upgrade.
Date published: 2021-02-26
Rated 5 out of 5 by from Quick and stress free! Taxes are always overwhelming and can be very stressful. This was quick, easy, and saved me a lot of time!
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is easy to use. all explanations were easy to understand. did not need to contact a tax person
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is the best Using turbo tax was a very simple experience, easy directions
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax My Choice The reason that the rating is 4, not 5, is that I prefer the program format current for several years through 2019.
Date published: 2021-02-26
Rated 4 out of 5 by from I was able to complete my complicated taxes! This year I had significantly more going on with my taxes and despite a couple of hiccups and with the help of Tax Professionals I was able to almost seamlessly file my Fed and State.
Date published: 2021-02-26
Rated 4 out of 5 by from Filing With TurboTax The site is very user friendly for first time users! Customer service was great and quick!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is Amazing! Jeanette she is amazing, kind and friendly. She answered all my question completely and helped me out of my issue regarding to my tax. And call me back when the call disconnected. She did a great job! Thanks to her :)
Date published: 2021-02-26
Rated 2 out of 5 by from that price! $120 is way to much!!!! insane amount to file in my opinion!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11237