TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Ron Salerno from
Turbo Tax is the way to go!!
Excellent! Much easier to follow this year. Requested help 3 times, and all three times a received a call within 5 min as promised and all agents addressed my questions. The agents had >20 yrs of experience each. Wow!
Date published: 2022-02-24
Rated 5 out of 5 by
Samchris94 from
Great service
It was very easy. Definitely will use turbo tax in the future and will recommend to friends.
Date published: 2022-02-24
Rated 5 out of 5 by
Shayzee from
So easy and explains everything!
I had a lot to file this year and didn't know if I needed a CPA or not. I tried turbo tax and it walked me through everything I needed to file. So easy and stress free!
Date published: 2022-02-24
Rated 5 out of 5 by
Jdub57 from
Turbo Tax is Amazing!
Very simple and easy to navigate through! Highly recommend
Date published: 2022-02-24
Rated 5 out of 5 by
Dennis00 from
They are awesome as usual
It was very easy to follow the instructions and I didn't mine doing it
Date published: 2022-02-24
Rated 5 out of 5 by
Mosohorny from
Easy peasy lemon squeezy
It was done simply, man. Real simple. Do you know what I mean? Smooth brother. Don't be a jive turkey.
Date published: 2022-02-24
Rated 5 out of 5 by
JimS1324 from
Great Customer Service
I've been using TurboTax since 1994 and have always been happy with the product. This year, 2022, working on my 2021 taxes was complicated due to a computer malfunction. This was diagnosed by the wonderful folks at the Intuit helpline who assisted me with the online version.
Date published: 2022-02-24
Rated 4 out of 5 by
Kbena1 from
Turbo sales pitch!
The pressure to upgrade to a more expensive version is too much, too time consuming. If I wanted to add MAX, I don't need the repeated pressure!
Date published: 2022-02-24
Rated 1 out of 5 by
Matthew Hye from
no
Turbo tax live Deluxe was give as an option I choose no they still charge me for $119. I want my $119 refunded
Date published: 2022-02-24
Rated 5 out of 5 by
Tonytwotimes from
Live Agents were the best
I don't do my own taxes because I'm not as confident to do it on my own. Once I had live agents to assist me, I was more confident to file.
All TurboTax® Offerings Reviews - Page 11228
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ron Salerno from
Turbo Tax is the way to go!!
Excellent! Much easier to follow this year. Requested help 3 times, and all three times a received a call within 5 min as promised and all agents addressed my questions. The agents had >20 yrs of experience each. Wow!
Date published: 2022-02-24
Rated 5 out of 5 by
Samchris94 from
Great service
It was very easy. Definitely will use turbo tax in the future and will recommend to friends.
Date published: 2022-02-24
Rated 5 out of 5 by
Shayzee from
So easy and explains everything!
I had a lot to file this year and didn't know if I needed a CPA or not. I tried turbo tax and it walked me through everything I needed to file. So easy and stress free!
Date published: 2022-02-24
Rated 5 out of 5 by
Jdub57 from
Turbo Tax is Amazing!
Very simple and easy to navigate through! Highly recommend
Date published: 2022-02-24
Rated 5 out of 5 by
Dennis00 from
They are awesome as usual
It was very easy to follow the instructions and I didn't mine doing it
Date published: 2022-02-24
Rated 5 out of 5 by
Mosohorny from
Easy peasy lemon squeezy
It was done simply, man. Real simple. Do you know what I mean? Smooth brother. Don't be a jive turkey.
Date published: 2022-02-24
Rated 5 out of 5 by
JimS1324 from
Great Customer Service
I've been using TurboTax since 1994 and have always been happy with the product. This year, 2022, working on my 2021 taxes was complicated due to a computer malfunction. This was diagnosed by the wonderful folks at the Intuit helpline who assisted me with the online version.
Date published: 2022-02-24
Rated 4 out of 5 by
Kbena1 from
Turbo sales pitch!
The pressure to upgrade to a more expensive version is too much, too time consuming. If I wanted to add MAX, I don't need the repeated pressure!
Date published: 2022-02-24
Rated 1 out of 5 by
Matthew Hye from
no
Turbo tax live Deluxe was give as an option I choose no they still charge me for $119. I want my $119 refunded
Date published: 2022-02-24
Rated 5 out of 5 by
Tonytwotimes from
Live Agents were the best
I don't do my own taxes because I'm not as confident to do it on my own. Once I had live agents to assist me, I was more confident to file.
All TurboTax® Offerings Reviews - Page 11228
Date published: 2022-02-24