TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is the way to go!! Excellent! Much easier to follow this year. Requested help 3 times, and all three times a received a call within 5 min as promised and all agents addressed my questions. The agents had >20 yrs of experience each. Wow!
Date published: 2022-02-24
Rated 5 out of 5 by from Great service It was very easy. Definitely will use turbo tax in the future and will recommend to friends.
Date published: 2022-02-24
Rated 5 out of 5 by from So easy and explains everything! I had a lot to file this year and didn't know if I needed a CPA or not. I tried turbo tax and it walked me through everything I needed to file. So easy and stress free!
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is Amazing! Very simple and easy to navigate through! Highly recommend
Date published: 2022-02-24
Rated 5 out of 5 by from They are awesome as usual It was very easy to follow the instructions and I didn't mine doing it
Date published: 2022-02-24
Rated 5 out of 5 by from Easy peasy lemon squeezy It was done simply, man. Real simple. Do you know what I mean? Smooth brother. Don't be a jive turkey.
Date published: 2022-02-24
Rated 5 out of 5 by from Great Customer Service I've been using TurboTax since 1994 and have always been happy with the product. This year, 2022, working on my 2021 taxes was complicated due to a computer malfunction. This was diagnosed by the wonderful folks at the Intuit helpline who assisted me with the online version.
Date published: 2022-02-24
Rated 4 out of 5 by from Turbo sales pitch! The pressure to upgrade to a more expensive version is too much, too time consuming. If I wanted to add MAX, I don't need the repeated pressure!
Date published: 2022-02-24
Rated 1 out of 5 by from no Turbo tax live Deluxe was give as an option I choose no they still charge me for $119. I want my $119 refunded
Date published: 2022-02-24
Rated 5 out of 5 by from Live Agents were the best I don't do my own taxes because I'm not as confident to do it on my own. Once I had live agents to assist me, I was more confident to file.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the way to go!! Excellent! Much easier to follow this year. Requested help 3 times, and all three times a received a call within 5 min as promised and all agents addressed my questions. The agents had >20 yrs of experience each. Wow!
Date published: 2022-02-24
Rated 5 out of 5 by from Great service It was very easy. Definitely will use turbo tax in the future and will recommend to friends.
Date published: 2022-02-24
Rated 5 out of 5 by from So easy and explains everything! I had a lot to file this year and didn't know if I needed a CPA or not. I tried turbo tax and it walked me through everything I needed to file. So easy and stress free!
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is Amazing! Very simple and easy to navigate through! Highly recommend
Date published: 2022-02-24
Rated 5 out of 5 by from They are awesome as usual It was very easy to follow the instructions and I didn't mine doing it
Date published: 2022-02-24
Rated 5 out of 5 by from Easy peasy lemon squeezy It was done simply, man. Real simple. Do you know what I mean? Smooth brother. Don't be a jive turkey.
Date published: 2022-02-24
Rated 5 out of 5 by from Great Customer Service I've been using TurboTax since 1994 and have always been happy with the product. This year, 2022, working on my 2021 taxes was complicated due to a computer malfunction. This was diagnosed by the wonderful folks at the Intuit helpline who assisted me with the online version.
Date published: 2022-02-24
Rated 4 out of 5 by from Turbo sales pitch! The pressure to upgrade to a more expensive version is too much, too time consuming. If I wanted to add MAX, I don't need the repeated pressure!
Date published: 2022-02-24
Rated 1 out of 5 by from no Turbo tax live Deluxe was give as an option I choose no they still charge me for $119. I want my $119 refunded
Date published: 2022-02-24
Rated 5 out of 5 by from Live Agents were the best I don't do my own taxes because I'm not as confident to do it on my own. Once I had live agents to assist me, I was more confident to file.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11228