TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy Quick and easy to file for my first time ever filing
Date published: 2021-02-26
Rated 5 out of 5 by from Quick and Detailed I really enjoyed how turbo tax keeps it clean and fast with all recommendations.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is very convenient. Filing with Turbo Tax is very comprehensive and easy to follow.
Date published: 2021-02-26
Rated 5 out of 5 by from great every year i use turbo tax and its always fast easy and amazing
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is very user friendly I had a few questions this year and the tax experts who spoke with me by phone and by on line chat were very helpful.
Date published: 2021-02-26
Rated 2 out of 5 by from It was OK, but I'll do it myself next year Not great experience. Waited 2 weeks for a form to get added from IRS. Then there was a glitch in the form so return wouldn't complete for efile. Called support. Tried to help but transferred me. Second person did fix error on form. Then state wouldn't accept form and I spent 1/2 hour looking for section to efile Fed and not State. I only went on Turbo to efile and it was a pain for $130.
Date published: 2021-02-26
Rated 4 out of 5 by from I like using Turbo Tax Turbo Tax is pretty easy to use. They do provide basic information on tax laws and reasons for certain types of rules. I do wish that it wasn't as pricy to use and that I could get at least some access to free online tax advice from a live person, but I understand it is a business. I just think as you get into more expenses it would be nice to have some advice that didn't cost so much.
Date published: 2021-02-26
Rated 4 out of 5 by from Price to file eReturn seems steep After you spend money on he software they still charge you again for a eFile fee seems a bit much
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax, so easy! While preparing our tax returns, information popped up to explain why certain questions were asked to explain an item. I found this quite helpful.
Date published: 2021-02-26
Rated 5 out of 5 by from very simple to use very informative and easy to use.. hope to do business again
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11225
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Quick and easy to file for my first time ever filing
Date published: 2021-02-26
Rated 5 out of 5 by from Quick and Detailed I really enjoyed how turbo tax keeps it clean and fast with all recommendations.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is very convenient. Filing with Turbo Tax is very comprehensive and easy to follow.
Date published: 2021-02-26
Rated 5 out of 5 by from great every year i use turbo tax and its always fast easy and amazing
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is very user friendly I had a few questions this year and the tax experts who spoke with me by phone and by on line chat were very helpful.
Date published: 2021-02-26
Rated 2 out of 5 by from It was OK, but I'll do it myself next year Not great experience. Waited 2 weeks for a form to get added from IRS. Then there was a glitch in the form so return wouldn't complete for efile. Called support. Tried to help but transferred me. Second person did fix error on form. Then state wouldn't accept form and I spent 1/2 hour looking for section to efile Fed and not State. I only went on Turbo to efile and it was a pain for $130.
Date published: 2021-02-26
Rated 4 out of 5 by from I like using Turbo Tax Turbo Tax is pretty easy to use. They do provide basic information on tax laws and reasons for certain types of rules. I do wish that it wasn't as pricy to use and that I could get at least some access to free online tax advice from a live person, but I understand it is a business. I just think as you get into more expenses it would be nice to have some advice that didn't cost so much.
Date published: 2021-02-26
Rated 4 out of 5 by from Price to file eReturn seems steep After you spend money on he software they still charge you again for a eFile fee seems a bit much
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax, so easy! While preparing our tax returns, information popped up to explain why certain questions were asked to explain an item. I found this quite helpful.
Date published: 2021-02-26
Rated 5 out of 5 by from very simple to use very informative and easy to use.. hope to do business again
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11225