TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Katjac05 from
I really like Turbo Tax
First, it's FREE!!!! And it is extremely easy to use. It keeps me returning using Turbo Tax every year.
Date published: 2022-02-24
Rated 5 out of 5 by
KNS1234 from
BEST TAX SERVICE IN THE WORLD
THIS IS A WONDERFUL AND USER FRIENDLY TAX SERVICE I HAVE USED THEM FOR OVER 16 YEARS AND WILL NEVER USE ANYONE ELSE
Date published: 2022-02-24
Rated 1 out of 5 by
Notfree78dollars from
Not Free
The website never gave me the option of filing for free. I think next year I'll be using H and R Block for free.
Date published: 2022-02-24
Rated 5 out of 5 by
Mon04 from
Awesome
Easy to use so I can file myself and save on fees.
Date published: 2022-02-24
Rated 5 out of 5 by
Hquirk from
So fast
Great and fast!!!! First time user and it was easy!
Date published: 2022-02-24
Rated 5 out of 5 by
Carlos09876 from
Turbo tax is real helpful and save me time
The filing is easy and guidance is helpful but took me about 3 hours to file, I believe is a lot better than filing somewhere else.
Date published: 2022-02-24
Rated 5 out of 5 by
Ayabafiszy from
Turbor Tax is Mr Perfectoo
TurboTax is just so perfect, helps you with every details while filling and explained all concerns.
Date published: 2022-02-24
Rated 5 out of 5 by
RobiD1224 from
TurboTax is Stress Free
Always a good experience doing my taxes this way. I did request Live Help and received a call back within 5 minutes. Plenty of additional "help" areas as you go through to help you feel confident that numbers are correct.
Date published: 2022-02-24
Rated 5 out of 5 by
Kk221988 from
It’s great
Easy and fast I have never had an issue using turbo
Date published: 2022-02-24
Rated 3 out of 5 by
lang86 from
Removal of Free File
I am very frustrated that you removed the government option to file for free under qualifications. In the past the link was buried and often wouldn't send to the correct site to file for free instead having to pay or start over. At so many points I was persuaded to upgrade and pay for more that I didn't need. These Dark patterns or the tricks used to make you say yes should not be allowed and are ethically wrong.
All TurboTax® Offerings Reviews - Page 11222
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Katjac05 from
I really like Turbo Tax
First, it's FREE!!!! And it is extremely easy to use. It keeps me returning using Turbo Tax every year.
Date published: 2022-02-24
Rated 5 out of 5 by
KNS1234 from
BEST TAX SERVICE IN THE WORLD
THIS IS A WONDERFUL AND USER FRIENDLY TAX SERVICE I HAVE USED THEM FOR OVER 16 YEARS AND WILL NEVER USE ANYONE ELSE
Date published: 2022-02-24
Rated 1 out of 5 by
Notfree78dollars from
Not Free
The website never gave me the option of filing for free. I think next year I'll be using H and R Block for free.
Date published: 2022-02-24
Rated 5 out of 5 by
Mon04 from
Awesome
Easy to use so I can file myself and save on fees.
Date published: 2022-02-24
Rated 5 out of 5 by
Hquirk from
So fast
Great and fast!!!! First time user and it was easy!
Date published: 2022-02-24
Rated 5 out of 5 by
Carlos09876 from
Turbo tax is real helpful and save me time
The filing is easy and guidance is helpful but took me about 3 hours to file, I believe is a lot better than filing somewhere else.
Date published: 2022-02-24
Rated 5 out of 5 by
Ayabafiszy from
Turbor Tax is Mr Perfectoo
TurboTax is just so perfect, helps you with every details while filling and explained all concerns.
Date published: 2022-02-24
Rated 5 out of 5 by
RobiD1224 from
TurboTax is Stress Free
Always a good experience doing my taxes this way. I did request Live Help and received a call back within 5 minutes. Plenty of additional "help" areas as you go through to help you feel confident that numbers are correct.
Date published: 2022-02-24
Rated 5 out of 5 by
Kk221988 from
It’s great
Easy and fast I have never had an issue using turbo
Date published: 2022-02-24
Rated 3 out of 5 by
lang86 from
Removal of Free File
I am very frustrated that you removed the government option to file for free under qualifications. In the past the link was buried and often wouldn't send to the correct site to file for free instead having to pay or start over. At so many points I was persuaded to upgrade and pay for more that I didn't need. These Dark patterns or the tricks used to make you say yes should not be allowed and are ethically wrong.
All TurboTax® Offerings Reviews - Page 11222
Date published: 2022-02-24