TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Overall Helpful TurboTax generally makes filing taxes online fairly easy, but I was disappointed in their lack of transparency/info regarding what forms fall under their 'free' service. I was pretty far along in doing my taxes when I found out that Form 1099-B only falls under their 'premium' service. It would be nice if they asked you what forms you needed to file up front and then told you what level of service is required for filing. I also have no idea why there's a $40 service charge for you to pay for their services out of your federal return. Just use a credit card; there's no extra charge.
Date published: 2021-02-20
Rated 4 out of 5 by from Smooth except for Wash Sale loss Amt <$1 The 1099 Wash Sale loss < $1 bug caused some hiccups. This is a bug that should be fixed.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is quick (enough) and thorough! I an a tax preparer myself and find that Turbo Tax is very easy to use. I have used Turbo Tax since 2007.
Date published: 2021-02-20
Rated 5 out of 5 by from Love Turbo Tax Just to easy to file Federal and state income taxs
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Awesome I received more money back than I was expecting! Thank you TurboTax.
Date published: 2021-02-20
Rated 5 out of 5 by from Loved it as always Fast and easy. Simple easy to follow directions. I love the simplicity of the whole thing
Date published: 2021-02-20
Rated 5 out of 5 by from good is this long enough? no. ok then, I will keep going.
Date published: 2021-02-20
Rated 4 out of 5 by from Failed to ask about mortgage interest I filed my returns and woke up in the night realizing I didn't add my 1098 deductions on my returns. There was no flag to ask about that entry.
Date published: 2021-02-20
Rated 5 out of 5 by from Years of excellent tax work Have many years of Turbo Tax use and have had tax paperwork including, house purchase, rental, foreign work, retirement, 401K, etc. It has been easy to use and very efficient.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax Turbo tax helped me to get my taxes done and it was free and easy to do.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 11219
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Overall Helpful TurboTax generally makes filing taxes online fairly easy, but I was disappointed in their lack of transparency/info regarding what forms fall under their 'free' service. I was pretty far along in doing my taxes when I found out that Form 1099-B only falls under their 'premium' service. It would be nice if they asked you what forms you needed to file up front and then told you what level of service is required for filing. I also have no idea why there's a $40 service charge for you to pay for their services out of your federal return. Just use a credit card; there's no extra charge.
Date published: 2021-02-20
Rated 4 out of 5 by from Smooth except for Wash Sale loss Amt <$1 The 1099 Wash Sale loss < $1 bug caused some hiccups. This is a bug that should be fixed.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is quick (enough) and thorough! I an a tax preparer myself and find that Turbo Tax is very easy to use. I have used Turbo Tax since 2007.
Date published: 2021-02-20
Rated 5 out of 5 by from Love Turbo Tax Just to easy to file Federal and state income taxs
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Awesome I received more money back than I was expecting! Thank you TurboTax.
Date published: 2021-02-20
Rated 5 out of 5 by from Loved it as always Fast and easy. Simple easy to follow directions. I love the simplicity of the whole thing
Date published: 2021-02-20
Rated 5 out of 5 by from good is this long enough? no. ok then, I will keep going.
Date published: 2021-02-20
Rated 4 out of 5 by from Failed to ask about mortgage interest I filed my returns and woke up in the night realizing I didn't add my 1098 deductions on my returns. There was no flag to ask about that entry.
Date published: 2021-02-20
Rated 5 out of 5 by from Years of excellent tax work Have many years of Turbo Tax use and have had tax paperwork including, house purchase, rental, foreign work, retirement, 401K, etc. It has been easy to use and very efficient.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax Turbo tax helped me to get my taxes done and it was free and easy to do.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 11219