TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
ChiLiz from
Horrible experience with TurboTax this year
Previous years have been 4 stars. This year one star. I will NEVER use the crappy desk version again. I hate it! I've been a TT customer for over a decade and never had problems like this.
Date published: 2022-03-06
Rated 5 out of 5 by
SteveNRose from
Filing made easy
what is so great about filing your taxes with Turbo tax it walks you thru all the steps and explains everything to you if you don't understand
Date published: 2022-03-06
Rated 4 out of 5 by
idcbro from
turbo tax self employed is expensive
the live help was good Jasmine i forget her last name she was excellent. But overall its a good tax tool. But it should be free to file all the way around.
Date published: 2022-03-06
Rated 5 out of 5 by
ZZZZZZ67 from
Good job
I didn't like having to pay but overall it was fine.
Date published: 2022-03-06
Rated 5 out of 5 by
DeeLeon from
Turbo Tax is Quick!!
We love turbo tax because it is quick , efficient, and precise.
Date published: 2022-03-06
Rated 5 out of 5 by
Laura1776 from
Faster and Easier
I have used a different online software for years. It was always anxiety-producing. The Turbo Tax interface is faster and easier to understand, has superior help and explanations, is more intuitive to navigate, and makes options for filing clear.
Date published: 2022-03-06
Rated 5 out of 5 by
BB887 from
Excellent Service!
They make filing taxes so easy! Once I turned over all of my documents, there was nothing else for me to do. It was especially nice given some of the unique situations I faced, and they took care of everything for me. Absolutely the best way to do taxes!
Date published: 2022-03-06
Rated 5 out of 5 by
Kyrina05 from
Turbotax is amazing
Excellent service and kindly was able to navigate independently;
Date published: 2022-03-06
Rated 5 out of 5 by
CDPWD from
Love the simplicity of questions
I found one typo in the word "provide" but other than that, it was very seamless to complete taxes and navigate links
Date published: 2022-03-06
Rated 5 out of 5 by
ostoks from
amazing
easy to use and very smooth, this is really nice to use
All TurboTax® Offerings Reviews - Page 11214
Date published: 2022-03-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
ChiLiz from
Horrible experience with TurboTax this year
Previous years have been 4 stars. This year one star. I will NEVER use the crappy desk version again. I hate it! I've been a TT customer for over a decade and never had problems like this.
Date published: 2022-03-06
Rated 5 out of 5 by
SteveNRose from
Filing made easy
what is so great about filing your taxes with Turbo tax it walks you thru all the steps and explains everything to you if you don't understand
Date published: 2022-03-06
Rated 4 out of 5 by
idcbro from
turbo tax self employed is expensive
the live help was good Jasmine i forget her last name she was excellent. But overall its a good tax tool. But it should be free to file all the way around.
Date published: 2022-03-06
Rated 5 out of 5 by
ZZZZZZ67 from
Good job
I didn't like having to pay but overall it was fine.
Date published: 2022-03-06
Rated 5 out of 5 by
DeeLeon from
Turbo Tax is Quick!!
We love turbo tax because it is quick , efficient, and precise.
Date published: 2022-03-06
Rated 5 out of 5 by
Laura1776 from
Faster and Easier
I have used a different online software for years. It was always anxiety-producing. The Turbo Tax interface is faster and easier to understand, has superior help and explanations, is more intuitive to navigate, and makes options for filing clear.
Date published: 2022-03-06
Rated 5 out of 5 by
BB887 from
Excellent Service!
They make filing taxes so easy! Once I turned over all of my documents, there was nothing else for me to do. It was especially nice given some of the unique situations I faced, and they took care of everything for me. Absolutely the best way to do taxes!
Date published: 2022-03-06
Rated 5 out of 5 by
Kyrina05 from
Turbotax is amazing
Excellent service and kindly was able to navigate independently;
Date published: 2022-03-06
Rated 5 out of 5 by
CDPWD from
Love the simplicity of questions
I found one typo in the word "provide" but other than that, it was very seamless to complete taxes and navigate links
Date published: 2022-03-06
Rated 5 out of 5 by
ostoks from
amazing
easy to use and very smooth, this is really nice to use
All TurboTax® Offerings Reviews - Page 11214
Date published: 2022-03-06