TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from This was so easy Every step was explained and easy to follow. I will always use Turbo Tax.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Taxes made simple. Did it in less than an hour. Very thorough.
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent it was excellent, no issues will use it again next year.
Date published: 2021-02-26
Rated 2 out of 5 by from very disappointing I inadvertently entered an incorrect amount on the screen for claiming the additional $300 credit for donations this year; when I attempted repeatedly to delete the incorrect number, it wouldn't let me. It said that if I couldn't fix the error myself, I'd have to file by mail, which is not an attractive option during a pandemic mail delivery slowdown. I paid extra to upgrade to premier service so that I could get product support but there was no way for me to ask for that service, so I'll never do that again. I still don't understand why, when I was still in the preliminary stage of completing the form, it wouldn't let me correct a typo on my own tax form; I believe this is an error in the software but I'm the one who had to pay the penalty. This is the first year we've been offered an additional credit for donations even if we don't itemize and frankly, the instructions were a little confusing. Because of that, I would have expected to be able to correct any error but was unable to do so. I finally gave up in disgust and accepted the error just so I could FINALLY efile, and as a result, got $60 less on my Federal refund and had to pay an additional $15 in DC tax; in addition to the extra cost of upgrading to premier which, as I said, was a complete waste of money, it was an expensive mistake.
Date published: 2021-02-26
Rated 3 out of 5 by from Needs to updated SSN requirement for spouses I had to update my information as single because I am stationed overseas and married to someone who is a non Us citizen. Would be nice to have the form actually be accurate without having to mail it
Date published: 2021-02-26
Rated 5 out of 5 by from Great resource! Service, tools, and security are all top notch. Highly recommended.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is the way to go. Yes i engaged with one of your tax expert. It was late around 9pm, i was totally shock that the call was answered in a very short time. The agent was very nice and the help given was right on point. I am all the more convinced that i will be with Turbo Tax for a long time. Thank you.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome tax return program Very easy to use. It guides you through each segment of the return.
Date published: 2021-02-26
Rated 5 out of 5 by from WOW! My Username says it all boyyys lets get momoney yurr
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is super easy to use. This is my first time doing my taxes by myself and because of the pandemic I couldn’t see the CPA I saw last year, TurboTax really came in clutch for getting my taxes done right, plus they have people you can ask all your questions to, they get to you fast, get you an understandable answer, and get you back on track! 10/10 recommend y’all.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11211
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from This was so easy Every step was explained and easy to follow. I will always use Turbo Tax.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Taxes made simple. Did it in less than an hour. Very thorough.
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent it was excellent, no issues will use it again next year.
Date published: 2021-02-26
Rated 2 out of 5 by from very disappointing I inadvertently entered an incorrect amount on the screen for claiming the additional $300 credit for donations this year; when I attempted repeatedly to delete the incorrect number, it wouldn't let me. It said that if I couldn't fix the error myself, I'd have to file by mail, which is not an attractive option during a pandemic mail delivery slowdown. I paid extra to upgrade to premier service so that I could get product support but there was no way for me to ask for that service, so I'll never do that again. I still don't understand why, when I was still in the preliminary stage of completing the form, it wouldn't let me correct a typo on my own tax form; I believe this is an error in the software but I'm the one who had to pay the penalty. This is the first year we've been offered an additional credit for donations even if we don't itemize and frankly, the instructions were a little confusing. Because of that, I would have expected to be able to correct any error but was unable to do so. I finally gave up in disgust and accepted the error just so I could FINALLY efile, and as a result, got $60 less on my Federal refund and had to pay an additional $15 in DC tax; in addition to the extra cost of upgrading to premier which, as I said, was a complete waste of money, it was an expensive mistake.
Date published: 2021-02-26
Rated 3 out of 5 by from Needs to updated SSN requirement for spouses I had to update my information as single because I am stationed overseas and married to someone who is a non Us citizen. Would be nice to have the form actually be accurate without having to mail it
Date published: 2021-02-26
Rated 5 out of 5 by from Great resource! Service, tools, and security are all top notch. Highly recommended.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is the way to go. Yes i engaged with one of your tax expert. It was late around 9pm, i was totally shock that the call was answered in a very short time. The agent was very nice and the help given was right on point. I am all the more convinced that i will be with Turbo Tax for a long time. Thank you.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome tax return program Very easy to use. It guides you through each segment of the return.
Date published: 2021-02-26
Rated 5 out of 5 by from WOW! My Username says it all boyyys lets get momoney yurr
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is super easy to use. This is my first time doing my taxes by myself and because of the pandemic I couldn’t see the CPA I saw last year, TurboTax really came in clutch for getting my taxes done right, plus they have people you can ask all your questions to, they get to you fast, get you an understandable answer, and get you back on track! 10/10 recommend y’all.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11211