TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax simplifies taxes. Taxes are so stressful but Turbo tax makes it a breeze plus they will help if you get stuck!
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo tax is garbage Cheaper to have someone else do them and you get a better return. Also it was a month less than a year and I had to pay for a whole year again
Date published: 2021-02-18
Rated 5 out of 5 by from awesome my experience was great. the walk through was great
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax makes filing taxes so easy I did not speak with personnel. The online services were great.
Date published: 2021-02-18
Rated 5 out of 5 by from Paul is awesome! I waited on line for a long time, but once I got to Paul, he helped me quickly and effectively.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is OK It is not always easy to go back and make changes.
Date published: 2021-02-18
Rated 1 out of 5 by from Extreme fees I was shocked by the charges I received. Prior to filing, I was going to be charged more than I have ever been charged before. I was being charged $40.00 to even file the state taxes, and $40.00 for TurboTax Deluxe (which I never even selected as an upgrade option). I was confused, because even though it said that I was being charged for the Deluxe, I could not speak with a live agent. When I attempted to, I was being prompted to upgrade to Deluxe. If you are following along, I know you feel my frustration. Finally, I decided that I would just pay the $80.00, and have the amount taken from the refund. The most ridiculous part of this mess was the information stating that I would have to pay an EXTRA $40.00 to pay the fees with my refund! I just paid the $80.00 with my credit card, just to save me the extra $40.00. TurboTax has to do better.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Great. Went smooth and easy to understand. Each item had explanations.
Date published: 2021-02-18
Rated 5 out of 5 by from GREAT AND VERY EASY it was great and easy I highly recommend it to any of my friends
Date published: 2021-02-18
Rated 5 out of 5 by from easy easy and simple to use and it was free!! awesome turbotax
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11209
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax simplifies taxes. Taxes are so stressful but Turbo tax makes it a breeze plus they will help if you get stuck!
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo tax is garbage Cheaper to have someone else do them and you get a better return. Also it was a month less than a year and I had to pay for a whole year again
Date published: 2021-02-18
Rated 5 out of 5 by from awesome my experience was great. the walk through was great
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax makes filing taxes so easy I did not speak with personnel. The online services were great.
Date published: 2021-02-18
Rated 5 out of 5 by from Paul is awesome! I waited on line for a long time, but once I got to Paul, he helped me quickly and effectively.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is OK It is not always easy to go back and make changes.
Date published: 2021-02-18
Rated 1 out of 5 by from Extreme fees I was shocked by the charges I received. Prior to filing, I was going to be charged more than I have ever been charged before. I was being charged $40.00 to even file the state taxes, and $40.00 for TurboTax Deluxe (which I never even selected as an upgrade option). I was confused, because even though it said that I was being charged for the Deluxe, I could not speak with a live agent. When I attempted to, I was being prompted to upgrade to Deluxe. If you are following along, I know you feel my frustration. Finally, I decided that I would just pay the $80.00, and have the amount taken from the refund. The most ridiculous part of this mess was the information stating that I would have to pay an EXTRA $40.00 to pay the fees with my refund! I just paid the $80.00 with my credit card, just to save me the extra $40.00. TurboTax has to do better.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Great. Went smooth and easy to understand. Each item had explanations.
Date published: 2021-02-18
Rated 5 out of 5 by from GREAT AND VERY EASY it was great and easy I highly recommend it to any of my friends
Date published: 2021-02-18
Rated 5 out of 5 by from easy easy and simple to use and it was free!! awesome turbotax
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11209