TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from awesome really fast and easy process from start to finish.
Date published: 2021-02-27
Rated 3 out of 5 by from Frustrating I had to keep re-doing my taxes cause for some reason your refund was showing up way more then what I made.. no matter how many times I went through it over and over again!
Date published: 2021-02-27
Rated 5 out of 5 by from Ease if worth the fees I don't have anything complicated about my taxes and I enjoy that I can file in less than 20 minutes by using TurboTax each year. To me, that's worth the $80 in filing fees.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is amazing and easy to use! TurboTax is awesome and easy to use. I use it every year
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is so helpful and thorough. The filing process had help built in as you entered tax information
Date published: 2021-02-26
Rated 3 out of 5 by from First Time Less Than 5 Stars in 12 Years Always file in first two weeks. This is the first year I have had product software issues and process confidence issues. First error receive was to expect a W-2c (corrected W-20. I triple checked all the suspected issues from the on line community but none fixed the issue. I put the taxes away for a week. When I went in to finish my taxes there was a software update and the message no longer appeared. Second, the capital gains/loss portion of the investment income section was very confusing. Made me feel like I should get a professional to do my taxes. Lastly, even though I have import code on my W-2, from the largest grocer in the US, the code did not work. I feel this year, maybe the software was not thoroughly tested prior to tax season. I kind of feel like these issues were intentional and Intuit is nudging me toward their new Live option for $90 more than normal price for the Premier software.
Date published: 2021-02-26
Rated 2 out of 5 by from Don't like it. I don't think I like this all that much. There's isn't a good way to see final forms before submission which is a real pain and I would really need to see what is being entered in the final forms to make an assessment if things are working. This is year 3 on this program, and I'm beginning to hate the questions answer stuff, would like sometimes just to enter on the forms.
Date published: 2021-02-26
Rated 5 out of 5 by from AWESOME IT was a little frustrating at first because it was the first time i filed them myself. but as i looked more, i got a little hang of it, I still feel like i can learn.
Date published: 2021-02-26
Rated 5 out of 5 by from love turbotaax turbotax made everything so easy! it was my second year filing, i have used them both years and wont ever use anything else
Date published: 2021-02-26
Rated 5 out of 5 by from It gets easier every year! I used to procrastinate till early April because I knew it was going to consume a whole weekend. Turbotax walks me through in a couple of hours!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11208
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome really fast and easy process from start to finish.
Date published: 2021-02-27
Rated 3 out of 5 by from Frustrating I had to keep re-doing my taxes cause for some reason your refund was showing up way more then what I made.. no matter how many times I went through it over and over again!
Date published: 2021-02-27
Rated 5 out of 5 by from Ease if worth the fees I don't have anything complicated about my taxes and I enjoy that I can file in less than 20 minutes by using TurboTax each year. To me, that's worth the $80 in filing fees.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is amazing and easy to use! TurboTax is awesome and easy to use. I use it every year
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is so helpful and thorough. The filing process had help built in as you entered tax information
Date published: 2021-02-26
Rated 3 out of 5 by from First Time Less Than 5 Stars in 12 Years Always file in first two weeks. This is the first year I have had product software issues and process confidence issues. First error receive was to expect a W-2c (corrected W-20. I triple checked all the suspected issues from the on line community but none fixed the issue. I put the taxes away for a week. When I went in to finish my taxes there was a software update and the message no longer appeared. Second, the capital gains/loss portion of the investment income section was very confusing. Made me feel like I should get a professional to do my taxes. Lastly, even though I have import code on my W-2, from the largest grocer in the US, the code did not work. I feel this year, maybe the software was not thoroughly tested prior to tax season. I kind of feel like these issues were intentional and Intuit is nudging me toward their new Live option for $90 more than normal price for the Premier software.
Date published: 2021-02-26
Rated 2 out of 5 by from Don't like it. I don't think I like this all that much. There's isn't a good way to see final forms before submission which is a real pain and I would really need to see what is being entered in the final forms to make an assessment if things are working. This is year 3 on this program, and I'm beginning to hate the questions answer stuff, would like sometimes just to enter on the forms.
Date published: 2021-02-26
Rated 5 out of 5 by from AWESOME IT was a little frustrating at first because it was the first time i filed them myself. but as i looked more, i got a little hang of it, I still feel like i can learn.
Date published: 2021-02-26
Rated 5 out of 5 by from love turbotaax turbotax made everything so easy! it was my second year filing, i have used them both years and wont ever use anything else
Date published: 2021-02-26
Rated 5 out of 5 by from It gets easier every year! I used to procrastinate till early April because I knew it was going to consume a whole weekend. Turbotax walks me through in a couple of hours!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11208