TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Much more difficult to navigate than last year I found the whole program much more difficult. I have been using Turbo Tax for many years and this year was unnecessarily complicated to navigate. Not much changed this year in our tax situation but the process was much more complicated. Could not reach any of the live help folks.
Date published: 2022-02-17
Rated 3 out of 5 by from Federal good; State not so good Turbotax for Federal returns is very good. Turbotax for State returns is sometimes quite poor, in two areas. 1) There were known software errors in the State program this year, which after I filed my return, resulted in rejection. This information should have been included in the filing stage of the program, so I wouldn't need to re-run the State portion of the program after the update, and 2) the most glaring issue is that it sometimes does not accurately calculate State tax liability. In these cases, it may incorrectly calculate taxes due at the State level. Unless you have read the State issued instructions for the particular tax form and applied the information contained there, you may be paying more in State taxes than required.
Date published: 2022-02-17
Rated 5 out of 5 by from Makes filing easy! I've filed my own taxes since I was 17. I'm now 22 and turbotax makes me feel like a pro.
Date published: 2022-02-17
Rated 5 out of 5 by from awesome great way to file your taxes and very easy and helpfull
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax wins! TurboTax was so easy to navigate. It helped me quickly and efficiently enter all of my info including multiple state filing options. Sooo much better than H&R block online, which I attempted to use first. Thought about taking them in to a professional, but decided to give TurboTax a shot. So thankful I did!! Thanks, TurboTax!! <3
Date published: 2022-02-17
Rated 5 out of 5 by from easily completed Overall, a well laid out experience. Clear and concise. Tax Expert quite helpful, "The older you get, the more help you need to keep abreast of the IRS."
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is awesome. Good Experience and I have used Turbo tax for a number of years
Date published: 2022-02-17
Rated 5 out of 5 by from Used TurboTax for almost a decade now I've been using turbotax for a long time now. No complaints.
Date published: 2022-02-17
Rated 3 out of 5 by from Two Problems With This Years Edition I had two problems with this years edition. The first regarding the teachers out of pocket expenses. I had to enter the limit of $250 rather than the actual amount spent for the program to calculate it correctly. Otherwise it showed a credit for the full amount and also a credit for non-teacher related out of pocket expenses. Also, during the check process if found one problem related to distributions for dependents that weren't even called out on the return. This was a single, no dependent return and I had to enter zero to get it to clear.
Date published: 2022-02-17
Rated 4 out of 5 by from First time user, it went great. Very helpful tools, love that we double check everything. Definitely coming back next year.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11206
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Much more difficult to navigate than last year I found the whole program much more difficult. I have been using Turbo Tax for many years and this year was unnecessarily complicated to navigate. Not much changed this year in our tax situation but the process was much more complicated. Could not reach any of the live help folks.
Date published: 2022-02-17
Rated 3 out of 5 by from Federal good; State not so good Turbotax for Federal returns is very good. Turbotax for State returns is sometimes quite poor, in two areas. 1) There were known software errors in the State program this year, which after I filed my return, resulted in rejection. This information should have been included in the filing stage of the program, so I wouldn't need to re-run the State portion of the program after the update, and 2) the most glaring issue is that it sometimes does not accurately calculate State tax liability. In these cases, it may incorrectly calculate taxes due at the State level. Unless you have read the State issued instructions for the particular tax form and applied the information contained there, you may be paying more in State taxes than required.
Date published: 2022-02-17
Rated 5 out of 5 by from Makes filing easy! I've filed my own taxes since I was 17. I'm now 22 and turbotax makes me feel like a pro.
Date published: 2022-02-17
Rated 5 out of 5 by from awesome great way to file your taxes and very easy and helpfull
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax wins! TurboTax was so easy to navigate. It helped me quickly and efficiently enter all of my info including multiple state filing options. Sooo much better than H&R block online, which I attempted to use first. Thought about taking them in to a professional, but decided to give TurboTax a shot. So thankful I did!! Thanks, TurboTax!! <3
Date published: 2022-02-17
Rated 5 out of 5 by from easily completed Overall, a well laid out experience. Clear and concise. Tax Expert quite helpful, "The older you get, the more help you need to keep abreast of the IRS."
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is awesome. Good Experience and I have used Turbo tax for a number of years
Date published: 2022-02-17
Rated 5 out of 5 by from Used TurboTax for almost a decade now I've been using turbotax for a long time now. No complaints.
Date published: 2022-02-17
Rated 3 out of 5 by from Two Problems With This Years Edition I had two problems with this years edition. The first regarding the teachers out of pocket expenses. I had to enter the limit of $250 rather than the actual amount spent for the program to calculate it correctly. Otherwise it showed a credit for the full amount and also a credit for non-teacher related out of pocket expenses. Also, during the check process if found one problem related to distributions for dependents that weren't even called out on the return. This was a single, no dependent return and I had to enter zero to get it to clear.
Date published: 2022-02-17
Rated 4 out of 5 by from First time user, it went great. Very helpful tools, love that we double check everything. Definitely coming back next year.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11206