TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
tommy1496 from
makes taxes so easy
I love turbo tax have been using it for years Its very easy to use
Date published: 2022-03-14
Rated 5 out of 5 by
Glen CPA from
Great, but improvements needed
If you enter summary data from broker statements you must attach the full statement to your return. TurboTax says they will guide you through this process, but they never do. A 2019 user post explains the work around for this programming oversight. Attach the broker statements to the Form 8453-FE which TurboTax does allow you to attach. Not intuitive, but at least it is attached to the return.
Date published: 2022-03-14
Rated 5 out of 5 by
taxguy2022 from
Awesome
im a loyal f9r about 8 years now. its easy and fast
Date published: 2022-03-14
Rated 2 out of 5 by
KYNOSTATEFEES from
STATE FILING FEE IS A RIP OFF!
Software is fine. Help is less useful than Google Search. Hate having to pay for State e-file separately. Used to be included in price some years ago. Just another way to raise cost while hiding truth.
Date published: 2022-03-14
Rated 1 out of 5 by
Seuxxe from
Not very user friendly - getting worse each year
Each year the program has become less and less user friendly. It seems to trip over itself when it reviews for errors. Specifically, it does not know how to handle PPP loan forgiveness. I spent 3 days doing exactly what it asked, and it sent me in circles until I finally found a way for it to work. Wasted days on nonsense.
Date published: 2022-03-14
Rated 3 out of 5 by
jimmyjames11 from
no opinion
have not received a call from expert as I've requested.
Date published: 2022-03-14
Rated 5 out of 5 by
Ann111 from
So easy
First time using turbotax- it made it so easy!!!!!
Date published: 2022-03-14
Rated 5 out of 5 by
RMC7 from
Simple to use
I like the speed and efficiency of turbo tax. However, I would like to see more forms available within the program. Needed to outsource two forms for my return.
Date published: 2022-03-14
Rated 3 out of 5 by
mtk107 from
NYS Return Does Not Consider Gov't Pensions
I was unable to file my NYS income tax return because the form does not take into consideration those with NYS Government Pensions. I was unable to record a subtraction on line 26.
Date published: 2022-03-14
Rated 5 out of 5 by
WaterIsGreat1 from
TurboTax is a great product
Turbo Tax led my me down the correct path to achieve the results I wanted.
All TurboTax® Offerings Reviews - Page 11205
Date published: 2022-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
tommy1496 from
makes taxes so easy
I love turbo tax have been using it for years Its very easy to use
Date published: 2022-03-14
Rated 5 out of 5 by
Glen CPA from
Great, but improvements needed
If you enter summary data from broker statements you must attach the full statement to your return. TurboTax says they will guide you through this process, but they never do. A 2019 user post explains the work around for this programming oversight. Attach the broker statements to the Form 8453-FE which TurboTax does allow you to attach. Not intuitive, but at least it is attached to the return.
Date published: 2022-03-14
Rated 5 out of 5 by
taxguy2022 from
Awesome
im a loyal f9r about 8 years now. its easy and fast
Date published: 2022-03-14
Rated 2 out of 5 by
KYNOSTATEFEES from
STATE FILING FEE IS A RIP OFF!
Software is fine. Help is less useful than Google Search. Hate having to pay for State e-file separately. Used to be included in price some years ago. Just another way to raise cost while hiding truth.
Date published: 2022-03-14
Rated 1 out of 5 by
Seuxxe from
Not very user friendly - getting worse each year
Each year the program has become less and less user friendly. It seems to trip over itself when it reviews for errors. Specifically, it does not know how to handle PPP loan forgiveness. I spent 3 days doing exactly what it asked, and it sent me in circles until I finally found a way for it to work. Wasted days on nonsense.
Date published: 2022-03-14
Rated 3 out of 5 by
jimmyjames11 from
no opinion
have not received a call from expert as I've requested.
Date published: 2022-03-14
Rated 5 out of 5 by
Ann111 from
So easy
First time using turbotax- it made it so easy!!!!!
Date published: 2022-03-14
Rated 5 out of 5 by
RMC7 from
Simple to use
I like the speed and efficiency of turbo tax. However, I would like to see more forms available within the program. Needed to outsource two forms for my return.
Date published: 2022-03-14
Rated 3 out of 5 by
mtk107 from
NYS Return Does Not Consider Gov't Pensions
I was unable to file my NYS income tax return because the form does not take into consideration those with NYS Government Pensions. I was unable to record a subtraction on line 26.
Date published: 2022-03-14
Rated 5 out of 5 by
WaterIsGreat1 from
TurboTax is a great product
Turbo Tax led my me down the correct path to achieve the results I wanted.
All TurboTax® Offerings Reviews - Page 11205
Date published: 2022-03-14