TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Not that Awesome The online version was less user friendly. It could not import the offline TurboTax version i have used for the last several years. Not that impressed.
Date published: 2023-02-21
Rated 3 out of 5 by from Turbotax is okay it was okay had to upgrade a lot of times more than wanted to get my refund .
Date published: 2023-02-21
Rated 5 out of 5 by from Quick and easy and accurate! Doing taxes is always a pain but with turbo tax it's easy, too easy! I have been using this program for over 20 years and it's never let me down! It's fast, at least with our simple return and for us its free, how can you not want to use it:)
Date published: 2023-02-21
Rated 4 out of 5 by from TurboTax is easy It was very easy to use. However I was frustrated with the state return for KS having to wait and refile after 2-9-2023 after a software update
Date published: 2023-02-21
Rated 4 out of 5 by from Turbo Tax Excellent help. Couldn't find my bank though so that made it harder.
Date published: 2023-02-21
Rated 5 out of 5 by from Good job I had Great experience this was my first year filling a Tex return
Date published: 2023-02-21
Rated 4 out of 5 by from I like Turbo Tax Today is the first time I had to actually call Turbo Tax. The help I received was very friendly, very profession and very quick. The only thing that irks me this year and last is the fact that everywhere it is stated the cost is for the Federal rax return and one state tax return - so why have I had to pay an additional $20 for the state tax return?
Date published: 2023-02-21
Rated 4 out of 5 by from Easy to follow. The instructions were easy to follow. The questions were clear.
Date published: 2023-02-21
Rated 5 out of 5 by from TURBO TAX IS VERY EASY EXCELLENT SUPPORT. EASY AND QUICK TO GET PROFESSIONAL ASSISTANCE.
Date published: 2023-02-21
Rated 4 out of 5 by from turbo tax is my go to I've always used turbo tac because its convenient and easy. it is straight to the point and easy to receive help when needed. my only complaint and has been the same year after year is that they always squeeze in random add-ons that are advertised as free. its is completely frustrating thinking you know what you will owe just for it to be noticeably more at check-out.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11205
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not that Awesome The online version was less user friendly. It could not import the offline TurboTax version i have used for the last several years. Not that impressed.
Date published: 2023-02-21
Rated 3 out of 5 by from Turbotax is okay it was okay had to upgrade a lot of times more than wanted to get my refund .
Date published: 2023-02-21
Rated 5 out of 5 by from Quick and easy and accurate! Doing taxes is always a pain but with turbo tax it's easy, too easy! I have been using this program for over 20 years and it's never let me down! It's fast, at least with our simple return and for us its free, how can you not want to use it:)
Date published: 2023-02-21
Rated 4 out of 5 by from TurboTax is easy It was very easy to use. However I was frustrated with the state return for KS having to wait and refile after 2-9-2023 after a software update
Date published: 2023-02-21
Rated 4 out of 5 by from Turbo Tax Excellent help. Couldn't find my bank though so that made it harder.
Date published: 2023-02-21
Rated 5 out of 5 by from Good job I had Great experience this was my first year filling a Tex return
Date published: 2023-02-21
Rated 4 out of 5 by from I like Turbo Tax Today is the first time I had to actually call Turbo Tax. The help I received was very friendly, very profession and very quick. The only thing that irks me this year and last is the fact that everywhere it is stated the cost is for the Federal rax return and one state tax return - so why have I had to pay an additional $20 for the state tax return?
Date published: 2023-02-21
Rated 4 out of 5 by from Easy to follow. The instructions were easy to follow. The questions were clear.
Date published: 2023-02-21
Rated 5 out of 5 by from TURBO TAX IS VERY EASY EXCELLENT SUPPORT. EASY AND QUICK TO GET PROFESSIONAL ASSISTANCE.
Date published: 2023-02-21
Rated 4 out of 5 by from turbo tax is my go to I've always used turbo tac because its convenient and easy. it is straight to the point and easy to receive help when needed. my only complaint and has been the same year after year is that they always squeeze in random add-ons that are advertised as free. its is completely frustrating thinking you know what you will owe just for it to be noticeably more at check-out.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11205