TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Sri2021 from
Defaults to previous year service
If you have used Deluxe / Premier during your last year filing then Turbo Tax will default to the same this year. You cannot downgrade it to Basic/Deluxe. The only way is to create a new account. This is not acceptable. I would expect Turbo Tax to give users option to which product they want to every year. Filing details changes every year and so users should have flexibility to choose which option they want Basic/Deluxe/Premier.
Date published: 2022-03-30
Rated 1 out of 5 by
edendfff from
Do no recommend
do not recommend its hard to navigate with very little assistance I always end up spending way more than I think I am
Date published: 2022-03-30
Rated 5 out of 5 by
Karras from
TurboTax is amazing
I am a first time user of TurboTax I 10/10 recommended super quick and easy and easy to understand!
Date published: 2022-03-30
Rated 5 out of 5 by
slok from
Great experience
My first time to file my own taxes. Turbo Tax was very easy and informative
Date published: 2022-03-30
Rated 2 out of 5 by
kac78746 from
no turbo tax business for mac!
I hate using windows! why don't you offer all versions for MAC?
Date published: 2022-03-30
Rated 4 out of 5 by
live2love2lose from
Easy to use.
Though it took time to fill, it was easy to work with.
Date published: 2022-03-30
Rated 5 out of 5 by
Portraitphotographer from
Still the one to go too.
My wife and I are self-employed working from home with two separate offices. This is the 8th year using turbo tax and it just keeps getting better.
Date published: 2022-03-30
Rated 5 out of 5 by
MarioJose from
The soft ware was awsome
the problem was with the e-file section. my return kept getting rejected. verified all the information and still got rejected.
Date published: 2022-03-30
Rated 5 out of 5 by
kightrider from
Turbotax is great
Great support and step by step clarification and very helpful CPA.
Date published: 2022-03-30
Rated 5 out of 5 by
Bill_85 from
Makes Filing Taxes Less Painful
Great product that helps you do it yourself. Will come back to turbo tax next year
All TurboTax® Offerings Reviews - Page 11197
Date published: 2022-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Sri2021 from
Defaults to previous year service
If you have used Deluxe / Premier during your last year filing then Turbo Tax will default to the same this year. You cannot downgrade it to Basic/Deluxe. The only way is to create a new account. This is not acceptable. I would expect Turbo Tax to give users option to which product they want to every year. Filing details changes every year and so users should have flexibility to choose which option they want Basic/Deluxe/Premier.
Date published: 2022-03-30
Rated 1 out of 5 by
edendfff from
Do no recommend
do not recommend its hard to navigate with very little assistance I always end up spending way more than I think I am
Date published: 2022-03-30
Rated 5 out of 5 by
Karras from
TurboTax is amazing
I am a first time user of TurboTax I 10/10 recommended super quick and easy and easy to understand!
Date published: 2022-03-30
Rated 5 out of 5 by
slok from
Great experience
My first time to file my own taxes. Turbo Tax was very easy and informative
Date published: 2022-03-30
Rated 2 out of 5 by
kac78746 from
no turbo tax business for mac!
I hate using windows! why don't you offer all versions for MAC?
Date published: 2022-03-30
Rated 4 out of 5 by
live2love2lose from
Easy to use.
Though it took time to fill, it was easy to work with.
Date published: 2022-03-30
Rated 5 out of 5 by
Portraitphotographer from
Still the one to go too.
My wife and I are self-employed working from home with two separate offices. This is the 8th year using turbo tax and it just keeps getting better.
Date published: 2022-03-30
Rated 5 out of 5 by
MarioJose from
The soft ware was awsome
the problem was with the e-file section. my return kept getting rejected. verified all the information and still got rejected.
Date published: 2022-03-30
Rated 5 out of 5 by
kightrider from
Turbotax is great
Great support and step by step clarification and very helpful CPA.
Date published: 2022-03-30
Rated 5 out of 5 by
Bill_85 from
Makes Filing Taxes Less Painful
Great product that helps you do it yourself. Will come back to turbo tax next year
All TurboTax® Offerings Reviews - Page 11197
Date published: 2022-03-30