TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Excellent experience Turbotax is relevantly easy to use which makes it easy to return each year. The offer of no cost for certain taxpayers is awesome. Each year they offer a little something extra to keep you returning e.g. personal data upload included.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Real easy to fill in the blanks. Turnkey performance.
Date published: 2021-02-26
Rated 4 out of 5 by from Easy and Convenient Always find it so easy to file my returns online but there was just one point I disliked as to why I gave only a four star rating and that is the $40.00 fee charged for taking the turbo tax paid service along with fee not disclosed prior to checkout for fee out of my refund.
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy Very Easy. Easy user interface. Intuitive platform,
Date published: 2021-02-26
Rated 4 out of 5 by from Confusion in the Roth IRA and IRA Section In the 1099-R section after reporting a Roth withdrawal, it asks you about your "net contributions prior to 2020 that remain in _____'s Roth IRA". Remain when? Now, In 2021? In 2020? I figured it out but only by going to Google. Also, after separately reporting a regular IRA conversion to Roth of $39k for 2020, somehow the tool shows that I withdrew $39k in 2019! And when I went back to download my 2019 return, it showed a revised tax return for 2019 that seems to add in the 2020 conversion as taxable income. I never revised my 2019 taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy, and has great links to explain items. I have used turbo tax in the past and find it easy to do my taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from Love turbo tax Have used Turbo Tax for years and it is very easy to use.
Date published: 2021-02-26
Rated 5 out of 5 by from fast and easy it was great and easy to complete. I enjoyed my experince
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo Tax adequate to do the job Turbo Tax helped me realize the standard deduction was the best route for me. However, the cost for what was provided to me is too high. Add a $40 surcharge for direct deposit it an expensive service. I have been a long time user of Turbo Tax, but I will be exploring other software for next year's taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo is easy to use TurboTax offers reasonable payment options and people eager to help with your needs.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11197
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent experience Turbotax is relevantly easy to use which makes it easy to return each year. The offer of no cost for certain taxpayers is awesome. Each year they offer a little something extra to keep you returning e.g. personal data upload included.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Real easy to fill in the blanks. Turnkey performance.
Date published: 2021-02-26
Rated 4 out of 5 by from Easy and Convenient Always find it so easy to file my returns online but there was just one point I disliked as to why I gave only a four star rating and that is the $40.00 fee charged for taking the turbo tax paid service along with fee not disclosed prior to checkout for fee out of my refund.
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy Very Easy. Easy user interface. Intuitive platform,
Date published: 2021-02-26
Rated 4 out of 5 by from Confusion in the Roth IRA and IRA Section In the 1099-R section after reporting a Roth withdrawal, it asks you about your "net contributions prior to 2020 that remain in _____'s Roth IRA". Remain when? Now, In 2021? In 2020? I figured it out but only by going to Google. Also, after separately reporting a regular IRA conversion to Roth of $39k for 2020, somehow the tool shows that I withdrew $39k in 2019! And when I went back to download my 2019 return, it showed a revised tax return for 2019 that seems to add in the 2020 conversion as taxable income. I never revised my 2019 taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy, and has great links to explain items. I have used turbo tax in the past and find it easy to do my taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from Love turbo tax Have used Turbo Tax for years and it is very easy to use.
Date published: 2021-02-26
Rated 5 out of 5 by from fast and easy it was great and easy to complete. I enjoyed my experince
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo Tax adequate to do the job Turbo Tax helped me realize the standard deduction was the best route for me. However, the cost for what was provided to me is too high. Add a $40 surcharge for direct deposit it an expensive service. I have been a long time user of Turbo Tax, but I will be exploring other software for next year's taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo is easy to use TurboTax offers reasonable payment options and people eager to help with your needs.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11197