TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Defaults to previous year service If you have used Deluxe / Premier during your last year filing then Turbo Tax will default to the same this year. You cannot downgrade it to Basic/Deluxe. The only way is to create a new account. This is not acceptable. I would expect Turbo Tax to give users option to which product they want to every year. Filing details changes every year and so users should have flexibility to choose which option they want Basic/Deluxe/Premier.
Date published: 2022-03-30
Rated 1 out of 5 by from Do no recommend do not recommend its hard to navigate with very little assistance I always end up spending way more than I think I am
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is amazing I am a first time user of TurboTax I 10/10 recommended super quick and easy and easy to understand!
Date published: 2022-03-30
Rated 5 out of 5 by from Great experience My first time to file my own taxes. Turbo Tax was very easy and informative
Date published: 2022-03-30
Rated 2 out of 5 by from no turbo tax business for mac! I hate using windows! why don't you offer all versions for MAC?
Date published: 2022-03-30
Rated 4 out of 5 by from Easy to use. Though it took time to fill, it was easy to work with.
Date published: 2022-03-30
Rated 5 out of 5 by from Still the one to go too. My wife and I are self-employed working from home with two separate offices. This is the 8th year using turbo tax and it just keeps getting better.
Date published: 2022-03-30
Rated 5 out of 5 by from The soft ware was awsome the problem was with the e-file section. my return kept getting rejected. verified all the information and still got rejected.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbotax is great Great support and step by step clarification and very helpful CPA.
Date published: 2022-03-30
Rated 5 out of 5 by from Makes Filing Taxes Less Painful Great product that helps you do it yourself. Will come back to turbo tax next year
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 11197
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Defaults to previous year service If you have used Deluxe / Premier during your last year filing then Turbo Tax will default to the same this year. You cannot downgrade it to Basic/Deluxe. The only way is to create a new account. This is not acceptable. I would expect Turbo Tax to give users option to which product they want to every year. Filing details changes every year and so users should have flexibility to choose which option they want Basic/Deluxe/Premier.
Date published: 2022-03-30
Rated 1 out of 5 by from Do no recommend do not recommend its hard to navigate with very little assistance I always end up spending way more than I think I am
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is amazing I am a first time user of TurboTax I 10/10 recommended super quick and easy and easy to understand!
Date published: 2022-03-30
Rated 5 out of 5 by from Great experience My first time to file my own taxes. Turbo Tax was very easy and informative
Date published: 2022-03-30
Rated 2 out of 5 by from no turbo tax business for mac! I hate using windows! why don't you offer all versions for MAC?
Date published: 2022-03-30
Rated 4 out of 5 by from Easy to use. Though it took time to fill, it was easy to work with.
Date published: 2022-03-30
Rated 5 out of 5 by from Still the one to go too. My wife and I are self-employed working from home with two separate offices. This is the 8th year using turbo tax and it just keeps getting better.
Date published: 2022-03-30
Rated 5 out of 5 by from The soft ware was awsome the problem was with the e-file section. my return kept getting rejected. verified all the information and still got rejected.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbotax is great Great support and step by step clarification and very helpful CPA.
Date published: 2022-03-30
Rated 5 out of 5 by from Makes Filing Taxes Less Painful Great product that helps you do it yourself. Will come back to turbo tax next year
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 11197