TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Fast and Easy Does good with keeping info and filing quickly. They do things correctly.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax best tax service! I use TurboTax every year. It is very quick and easy to use, and all my info is saved for next year saving me a lot of time. Being able to use my phone to take a picture of some of my tax documents to upload was great.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Taxes Ease of Use... I can't state enough how easy it is to use this service. It's all straightforward and even free if you want it to be. There is no reason in my opinion to use any other service for your taxes.
Date published: 2023-02-21
Rated 4 out of 5 by from Good if your return is straightforward It was fast and easy to use, which is my typical experience with TurboTax. After filing with TurboTax for 5+ years, I did not file with them last year because I sold a rental property and TurboTax claimed I owed $15k in taxes. I felt like that was not correct and sought help from one of their "experts" but they were not able to help me further and insisted that I truly owed $15k. I took my taxes to a CPA and got a $6k return. So TurboTax is fine if you have a straightforward return but if you have capital gains or rental property depreciation or anything else outside of the ordinary I would suggest a CPA instead.
Date published: 2023-02-21
Rated 5 out of 5 by from turbo tax is a breeze easy filing without the hassle , turbo tax is the best to use
Date published: 2023-02-21
Rated 4 out of 5 by from WAS MOSTLY EASY TO USE I ONLY HAD ONE QUESTION AND THE EXPERT HELPED ME OUT RIGHT AWAY
Date published: 2023-02-21
Rated 5 out of 5 by from Turbotax Super helpful, the gentleman I worked with was great.
Date published: 2023-02-21
Rated 5 out of 5 by from The best tool for your taxes Great platform. Very intuitive and easy to use. This is by far the best tool for W2 filers.
Date published: 2023-02-21
Rated 5 out of 5 by from Great year after year The experience was easy and comprehensive. I opted for live help but, did not need any help this time.
Date published: 2023-02-21
Rated 1 out of 5 by from Turbotax has one job which is to know the tax rate Turbotax screwed up millions of returns from people in Colorado when they failed to know that the tax rate was 4.4 instead of 4.5 Everyone I know and myself all got rejected. I file the day I get my w2 so that I can get the money as soon as possible Turbotax is responsible for me having to wait an extra month probably to get my state return. Do I get any kind of refund from turbotax for all the money I give them to know what the tax rate is? NOPE. They spend all that money lobbying the feds to ensure that the IRS doesn't come out with their own free government version of online taxes. Last year I used HR block for some reason I forgot that I hated turbotax and used them again for 2022 and then this happens. Told my wife to make sure she reminds me next year how much I hate turbotax.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11195
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy Does good with keeping info and filing quickly. They do things correctly.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax best tax service! I use TurboTax every year. It is very quick and easy to use, and all my info is saved for next year saving me a lot of time. Being able to use my phone to take a picture of some of my tax documents to upload was great.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Taxes Ease of Use... I can't state enough how easy it is to use this service. It's all straightforward and even free if you want it to be. There is no reason in my opinion to use any other service for your taxes.
Date published: 2023-02-21
Rated 4 out of 5 by from Good if your return is straightforward It was fast and easy to use, which is my typical experience with TurboTax. After filing with TurboTax for 5+ years, I did not file with them last year because I sold a rental property and TurboTax claimed I owed $15k in taxes. I felt like that was not correct and sought help from one of their "experts" but they were not able to help me further and insisted that I truly owed $15k. I took my taxes to a CPA and got a $6k return. So TurboTax is fine if you have a straightforward return but if you have capital gains or rental property depreciation or anything else outside of the ordinary I would suggest a CPA instead.
Date published: 2023-02-21
Rated 5 out of 5 by from turbo tax is a breeze easy filing without the hassle , turbo tax is the best to use
Date published: 2023-02-21
Rated 4 out of 5 by from WAS MOSTLY EASY TO USE I ONLY HAD ONE QUESTION AND THE EXPERT HELPED ME OUT RIGHT AWAY
Date published: 2023-02-21
Rated 5 out of 5 by from Turbotax Super helpful, the gentleman I worked with was great.
Date published: 2023-02-21
Rated 5 out of 5 by from The best tool for your taxes Great platform. Very intuitive and easy to use. This is by far the best tool for W2 filers.
Date published: 2023-02-21
Rated 5 out of 5 by from Great year after year The experience was easy and comprehensive. I opted for live help but, did not need any help this time.
Date published: 2023-02-21
Rated 1 out of 5 by from Turbotax has one job which is to know the tax rate Turbotax screwed up millions of returns from people in Colorado when they failed to know that the tax rate was 4.4 instead of 4.5 Everyone I know and myself all got rejected. I file the day I get my w2 so that I can get the money as soon as possible Turbotax is responsible for me having to wait an extra month probably to get my state return. Do I get any kind of refund from turbotax for all the money I give them to know what the tax rate is? NOPE. They spend all that money lobbying the feds to ensure that the IRS doesn't come out with their own free government version of online taxes. Last year I used HR block for some reason I forgot that I hated turbotax and used them again for 2022 and then this happens. Told my wife to make sure she reminds me next year how much I hate turbotax.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11195