TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Continues to improve every year Always easy and intuitive to use. Just answering a series of questions. Really like to e-connection to banks and employers for importing tax documents. Makes super easy and eliminates my typos. Been using TurboTax for over 10 years and every year they continue to improve on an already excellent product.
Date published: 2021-02-19
Rated 3 out of 5 by from thumbs up Very helpful in helping navigating the forms and correcting my mistakes
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo Tax okay Turbo Tax was generally good, and helped tax preparation go faster. Unfortunately, the software had errors and could not account for a certain aspect of my income, requiring me to re-file my state return. The directions for refiling weren't especially clear.
Date published: 2021-02-19
Rated 5 out of 5 by from super easy Easy, I love it. However 1 thing...check the software, It would be easier if....after reviewing and pushing to continue, if we didn't have to scroll all the way back down to the next section that would be great.
Date published: 2021-02-19
Rated 5 out of 5 by from excellant Works great and is convenient. Used for over 10 years
Date published: 2021-02-19
Rated 5 out of 5 by from Great service delete worksheet for me very quickly , great job !
Date published: 2021-02-19
Rated 5 out of 5 by from Turbox tax is first rate The expert helped me with question that I had when I filed the tax return. My problem was solved instantly. Good work.
Date published: 2021-02-19
Rated 5 out of 5 by from Great and organized! Loved the organization! As a young adult I always find TurboTax very helpful!
Date published: 2021-02-19
Rated 2 out of 5 by from Not as user friendly as software I do not like the fact I was not able to select to file my state taxes much later. They aren't due until May and I would have liked the chance to select do not file state taxes now. This was an option with the software in years past. With the software I could get free state filing. I think your cost are too high. Will not use the online ever again. $70 for federal and $40 for state is much higher than buying the software at Costco where it's $60 for the premier with free state. I missed the sale they had when it was $53.
Date published: 2021-02-19
Rated 5 out of 5 by from Wonderful TurboTax TurboTax is so easy to use. I love it! I had a question and someone called me in 8 minutes. She was so knowledgeable and very helpful. She told me how to handle my problem on the spot. Well Done TurboTax!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11195
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Continues to improve every year Always easy and intuitive to use. Just answering a series of questions. Really like to e-connection to banks and employers for importing tax documents. Makes super easy and eliminates my typos. Been using TurboTax for over 10 years and every year they continue to improve on an already excellent product.
Date published: 2021-02-19
Rated 3 out of 5 by from thumbs up Very helpful in helping navigating the forms and correcting my mistakes
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo Tax okay Turbo Tax was generally good, and helped tax preparation go faster. Unfortunately, the software had errors and could not account for a certain aspect of my income, requiring me to re-file my state return. The directions for refiling weren't especially clear.
Date published: 2021-02-19
Rated 5 out of 5 by from super easy Easy, I love it. However 1 thing...check the software, It would be easier if....after reviewing and pushing to continue, if we didn't have to scroll all the way back down to the next section that would be great.
Date published: 2021-02-19
Rated 5 out of 5 by from excellant Works great and is convenient. Used for over 10 years
Date published: 2021-02-19
Rated 5 out of 5 by from Great service delete worksheet for me very quickly , great job !
Date published: 2021-02-19
Rated 5 out of 5 by from Turbox tax is first rate The expert helped me with question that I had when I filed the tax return. My problem was solved instantly. Good work.
Date published: 2021-02-19
Rated 5 out of 5 by from Great and organized! Loved the organization! As a young adult I always find TurboTax very helpful!
Date published: 2021-02-19
Rated 2 out of 5 by from Not as user friendly as software I do not like the fact I was not able to select to file my state taxes much later. They aren't due until May and I would have liked the chance to select do not file state taxes now. This was an option with the software in years past. With the software I could get free state filing. I think your cost are too high. Will not use the online ever again. $70 for federal and $40 for state is much higher than buying the software at Costco where it's $60 for the premier with free state. I missed the sale they had when it was $53.
Date published: 2021-02-19
Rated 5 out of 5 by from Wonderful TurboTax TurboTax is so easy to use. I love it! I had a question and someone called me in 8 minutes. She was so knowledgeable and very helpful. She told me how to handle my problem on the spot. Well Done TurboTax!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11195