TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome The experience with Turbo Tax was fast, accurate, and easy to do.
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and Easy! Quick & Easy! Got everything wrapped up in an hour.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax really does maximize your return! This year my partner and I decided to go to H&R Block to do our taxes because I received unemployment and it was just a hectic year in 2020 and we did not want to mess it up and preferred to have a tax specialist to do our taxes. The fees were ridiculous, the service was even worst, and our tax return was around $500. We decided to give turbotax a try because it was just really low, and they maximized our return and we ended up getting around $2,200 this year. TurboTax you are truly amazing! Everything was explained much better. So happy.
Date published: 2021-02-28
Rated 5 out of 5 by from Long time user- Very happy with your product Using the experts this year was a very nice experience. Friendly and VERY helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax is easy to use with it's step by step instructions. If you need assistance on a particular line item, all you do is click the help button and it explains it, in good detail. I even learn some things about taxes, which makes me a more informed tax payer.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is so easy to do! Turbo Tax walks you through all the necessary steps to get your federal and state tax filed. It is so easy to do! Worse part is that you think it is free, but it's not. Seems like the price raises up and up every year.
Date published: 2021-02-28
Rated 1 out of 5 by from Much Improvement Required When I purchased Turbo Tax Deluxe online through Amazon, the Activation Key worked only on my home computer, but not on any other devices on 20 FEB 2021. When I went to file the tax PPW (I always wait a week to ensure I do not forget any paperwork required by the IRS and double check), the software prompted me to type in the Activation Key again. Confused, I did as I was prompted, but the key did not work. I called Turbo Tax Customer Support, and the technician could not do anything, and I never talked to Technical Support, so I had to force giving the Activation Key to Intuit to ensure you can trouble shoot and fix the software I purchased, only to have to be reimbursed from Amazon for the faulty product. If I experience this problem next year, I'm seriously considering buying a different software from a company other than Intuit. Please fix your issues. Thank You.
Date published: 2021-02-28
Rated 2 out of 5 by from Glitches in the program My trust in Turbo Tax is diminishing. It incorrectly calculated my total interest income and it could not be corrected after several phone calls. Also the program changed the names associated with some entries; I had to delete and reenter the info. The people I spoke with were nice enough, yet I did not have complete faith in their ability based on some of the answers or comments they made.
Date published: 2021-02-28
Rated 5 out of 5 by from I Love Turbo Tax!! Turbo Tax makes doing your own taxes very easy. It is very easy to understand, answered any tax related questions I had about the forms, and made me feel confident in doing my own taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Go returns Quick and easy to set up and conclude. I will be using again until further notice.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 11194
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome The experience with Turbo Tax was fast, accurate, and easy to do.
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and Easy! Quick & Easy! Got everything wrapped up in an hour.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax really does maximize your return! This year my partner and I decided to go to H&R Block to do our taxes because I received unemployment and it was just a hectic year in 2020 and we did not want to mess it up and preferred to have a tax specialist to do our taxes. The fees were ridiculous, the service was even worst, and our tax return was around $500. We decided to give turbotax a try because it was just really low, and they maximized our return and we ended up getting around $2,200 this year. TurboTax you are truly amazing! Everything was explained much better. So happy.
Date published: 2021-02-28
Rated 5 out of 5 by from Long time user- Very happy with your product Using the experts this year was a very nice experience. Friendly and VERY helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax is easy to use with it's step by step instructions. If you need assistance on a particular line item, all you do is click the help button and it explains it, in good detail. I even learn some things about taxes, which makes me a more informed tax payer.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is so easy to do! Turbo Tax walks you through all the necessary steps to get your federal and state tax filed. It is so easy to do! Worse part is that you think it is free, but it's not. Seems like the price raises up and up every year.
Date published: 2021-02-28
Rated 1 out of 5 by from Much Improvement Required When I purchased Turbo Tax Deluxe online through Amazon, the Activation Key worked only on my home computer, but not on any other devices on 20 FEB 2021. When I went to file the tax PPW (I always wait a week to ensure I do not forget any paperwork required by the IRS and double check), the software prompted me to type in the Activation Key again. Confused, I did as I was prompted, but the key did not work. I called Turbo Tax Customer Support, and the technician could not do anything, and I never talked to Technical Support, so I had to force giving the Activation Key to Intuit to ensure you can trouble shoot and fix the software I purchased, only to have to be reimbursed from Amazon for the faulty product. If I experience this problem next year, I'm seriously considering buying a different software from a company other than Intuit. Please fix your issues. Thank You.
Date published: 2021-02-28
Rated 2 out of 5 by from Glitches in the program My trust in Turbo Tax is diminishing. It incorrectly calculated my total interest income and it could not be corrected after several phone calls. Also the program changed the names associated with some entries; I had to delete and reenter the info. The people I spoke with were nice enough, yet I did not have complete faith in their ability based on some of the answers or comments they made.
Date published: 2021-02-28
Rated 5 out of 5 by from I Love Turbo Tax!! Turbo Tax makes doing your own taxes very easy. It is very easy to understand, answered any tax related questions I had about the forms, and made me feel confident in doing my own taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Go returns Quick and easy to set up and conclude. I will be using again until further notice.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 11194