TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I loved my Tax Expert !! My Tax Expert was funny and patient.She reviewed it all with me and was able to find the issue quickly and explain why that was happening.
Date published: 2021-02-27
Rated 5 out of 5 by from Worked Great! As a first time filer this was fast and easy to do!
Date published: 2021-02-27
Rated 4 out of 5 by from I would recommend Turbo Tax Some bumps along the process , but the overall experience was good.
Date published: 2021-02-27
Rated 5 out of 5 by from Love it! Turbo Tax is reliable, I always go for reliability.
Date published: 2021-02-27
Rated 5 out of 5 by from wonderful great attitude she was great wonderful attitude. we got disconnected and she called me back
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME Turbo Tax is so simple and easy to do it. Thank you....
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Peasy Very Simple ...My spouse thought I did something wrong
Date published: 2021-02-27
Rated 4 out of 5 by from I like Turbo Tax..but I have used TurboTax for many a year. I like the product but there are a few things you can improve upon. First, trying to get answers to questions about your fees and how Turbo Tax works is very difficult. I tried to get you to tell me why I had to pay the same amount to file a non-resident state fee as I did for my resident state even thought I had less than $10 income from that state. You have ways of avoiding answering or making it difficult to get an answer. Second, every year you make minor changes which is OK but sometimes your require new information and data that you have not required in previous years. You should indicate before one starts the process of filing my returns what new information I made need. Like this year, you wanted details from our driver's license which we have not had to provide before. Finally, I think with every level of your products, you should include in the price the ability to speak directly with one of your staff members.
Date published: 2021-02-27
Rated 5 out of 5 by from 2 Easy! Finished in no time while @ home in my jammies! This takes a load off my back! Thanx TurboTax!
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome EZ The program was very user friendly and easy to get completed!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11192
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I loved my Tax Expert !! My Tax Expert was funny and patient.She reviewed it all with me and was able to find the issue quickly and explain why that was happening.
Date published: 2021-02-27
Rated 5 out of 5 by from Worked Great! As a first time filer this was fast and easy to do!
Date published: 2021-02-27
Rated 4 out of 5 by from I would recommend Turbo Tax Some bumps along the process , but the overall experience was good.
Date published: 2021-02-27
Rated 5 out of 5 by from Love it! Turbo Tax is reliable, I always go for reliability.
Date published: 2021-02-27
Rated 5 out of 5 by from wonderful great attitude she was great wonderful attitude. we got disconnected and she called me back
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME Turbo Tax is so simple and easy to do it. Thank you....
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Peasy Very Simple ...My spouse thought I did something wrong
Date published: 2021-02-27
Rated 4 out of 5 by from I like Turbo Tax..but I have used TurboTax for many a year. I like the product but there are a few things you can improve upon. First, trying to get answers to questions about your fees and how Turbo Tax works is very difficult. I tried to get you to tell me why I had to pay the same amount to file a non-resident state fee as I did for my resident state even thought I had less than $10 income from that state. You have ways of avoiding answering or making it difficult to get an answer. Second, every year you make minor changes which is OK but sometimes your require new information and data that you have not required in previous years. You should indicate before one starts the process of filing my returns what new information I made need. Like this year, you wanted details from our driver's license which we have not had to provide before. Finally, I think with every level of your products, you should include in the price the ability to speak directly with one of your staff members.
Date published: 2021-02-27
Rated 5 out of 5 by from 2 Easy! Finished in no time while @ home in my jammies! This takes a load off my back! Thanx TurboTax!
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome EZ The program was very user friendly and easy to get completed!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11192