TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from It’s decent TurboTax is an ok app/website, but the forms you submit don’t always take and there’s often a rejection notice sent to you which makes filing your taxes a bit frustrating. I appreciate the step by step process though.
Date published: 2023-02-22
Rated 5 out of 5 by from great help! full service help, easy to understand, and it makes the process of coming back to finish very simple
Date published: 2023-02-22
Rated 5 out of 5 by from Easy to use on a complex return I found the program allowed me to correctly compute foreign tax credits, handle a small business as well as a sole proprietorship and a very complex schedule D with stocks, options and some complex dividend situations. All features were very easy to use and understand. The state return translated easily except the foreign income tax payments that required a bit of special attention as they are deductible in my state just as if it were tax paid to another state. I am used to this as this flaw has been in the program since I began using it over twenty years ago. The program has certainly improved every year since then and maybe they will fix this little quirk next year. The variety of form saving and printing options is certainly appreciated as it allows me to customize what I want to send to those who may ask for my return when they are only interested in Form 1040 etc. I have evaluated other programs and I can stand firmly and tell you while it may not be perfect TurboTax is still the best alternative out there.
Date published: 2023-02-22
Rated 1 out of 5 by from NoPricingListedForcedOnPremium89.99ForBasicTaxes I was forced to get premium with basic taxes. I only have one W2, nothing else. The only other option was an "add on" for 59.99 Max. Didn't need the added Max and even after being forced to add Max I was then forced again to add premium. Laughable. Just say it's 89.99 for basic taxes to begin with and save us the nonsense.
Date published: 2023-02-22
Rated 2 out of 5 by from Meh Very irritated that I was charged $44 to pay my turbo tax fees and wasn't informed until after the fact. Also it can't be removed.
Date published: 2023-02-22
Rated 5 out of 5 by from Super Easy First year ever using TurboTax and I was very happy with how easy and stress free it was to file. I used a Tax Prep service prior to TurboTax & friends recommended trying to do it myself. Happy with the results.
Date published: 2023-02-22
Rated 2 out of 5 by from Turbo Tax needs some work Turbo tax is misleading and pushes too many additional fees and ads. It is not clear and it is not quick. There is not an easy summary to compare everything against prior year to make sure nothing was missed. It needs to be more clear and intuitive with fewer sales pitches for additional products through the process.
Date published: 2023-02-22
Rated 5 out of 5 by from Recommended Looking forward to next year always and forever TurboTax.
Date published: 2023-02-22
Rated 5 out of 5 by from easy and fast this was so easy to do and fast. i tried many others are a bit complicated for me so it worked out
Date published: 2023-02-22
Rated 5 out of 5 by from Simple Process Turbo Tax is very easy to use and I always get a great return!
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 11177
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It’s decent TurboTax is an ok app/website, but the forms you submit don’t always take and there’s often a rejection notice sent to you which makes filing your taxes a bit frustrating. I appreciate the step by step process though.
Date published: 2023-02-22
Rated 5 out of 5 by from great help! full service help, easy to understand, and it makes the process of coming back to finish very simple
Date published: 2023-02-22
Rated 5 out of 5 by from Easy to use on a complex return I found the program allowed me to correctly compute foreign tax credits, handle a small business as well as a sole proprietorship and a very complex schedule D with stocks, options and some complex dividend situations. All features were very easy to use and understand. The state return translated easily except the foreign income tax payments that required a bit of special attention as they are deductible in my state just as if it were tax paid to another state. I am used to this as this flaw has been in the program since I began using it over twenty years ago. The program has certainly improved every year since then and maybe they will fix this little quirk next year. The variety of form saving and printing options is certainly appreciated as it allows me to customize what I want to send to those who may ask for my return when they are only interested in Form 1040 etc. I have evaluated other programs and I can stand firmly and tell you while it may not be perfect TurboTax is still the best alternative out there.
Date published: 2023-02-22
Rated 1 out of 5 by from NoPricingListedForcedOnPremium89.99ForBasicTaxes I was forced to get premium with basic taxes. I only have one W2, nothing else. The only other option was an "add on" for 59.99 Max. Didn't need the added Max and even after being forced to add Max I was then forced again to add premium. Laughable. Just say it's 89.99 for basic taxes to begin with and save us the nonsense.
Date published: 2023-02-22
Rated 2 out of 5 by from Meh Very irritated that I was charged $44 to pay my turbo tax fees and wasn't informed until after the fact. Also it can't be removed.
Date published: 2023-02-22
Rated 5 out of 5 by from Super Easy First year ever using TurboTax and I was very happy with how easy and stress free it was to file. I used a Tax Prep service prior to TurboTax & friends recommended trying to do it myself. Happy with the results.
Date published: 2023-02-22
Rated 2 out of 5 by from Turbo Tax needs some work Turbo tax is misleading and pushes too many additional fees and ads. It is not clear and it is not quick. There is not an easy summary to compare everything against prior year to make sure nothing was missed. It needs to be more clear and intuitive with fewer sales pitches for additional products through the process.
Date published: 2023-02-22
Rated 5 out of 5 by from Recommended Looking forward to next year always and forever TurboTax.
Date published: 2023-02-22
Rated 5 out of 5 by from easy and fast this was so easy to do and fast. i tried many others are a bit complicated for me so it worked out
Date published: 2023-02-22
Rated 5 out of 5 by from Simple Process Turbo Tax is very easy to use and I always get a great return!
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 11177