TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great Service! We have used Turbo Tax for numerous years now and it has gotten better and easier to manage each year! Keep up the good work!
Date published: 2023-02-22
Rated 3 out of 5 by from The fees are too high. They charge too much for efiling and double charge you if you choose to deduct your fees from your federal refund.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax 10/10 We had a great experience with TurboTax this year. We opted for the Max benefits version and we're glad we did because being able to chat with a live representative was super helpful when our taxes got confusing due to being a military family. We will definitely be using Turbo for the foreseeable future.
Date published: 2023-02-22
Rated 5 out of 5 by from Great Excellent and easy to navigate.I had no problem filing my own taxes.
Date published: 2023-02-22
Rated 5 out of 5 by from awesome so easy will use again!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is the best! Instructions are very easy to follow. Questions are very detailed so you don't miss any credits available to you.
Date published: 2023-02-22
Rated 5 out of 5 by from Great service Easy and simple. If there are any issues, the tech support is very helpful and real. Tera was my tech help and made a huge difference in some issues I was experiencing.
Date published: 2023-02-22
Rated 5 out of 5 by from She's great Good very hopeful and took care of my needs to the end
Date published: 2023-02-22
Rated 1 out of 5 by from Problems Entering "0" instead of leaving a field blank bizarrely gives the program fits. It's extremely frustrating given that it CAN'T BE CORRECTED. The program also went back and forth on whether I'd paid $800 or $1600 for the state return. And it identified a problem "Principal Business Code cannot be left blank" and would not let me edit it.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is quick, convenient and accurate Filed my return in 20 minutes and am done for another year! Quick and easy!!!
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 11175
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service! We have used Turbo Tax for numerous years now and it has gotten better and easier to manage each year! Keep up the good work!
Date published: 2023-02-22
Rated 3 out of 5 by from The fees are too high. They charge too much for efiling and double charge you if you choose to deduct your fees from your federal refund.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax 10/10 We had a great experience with TurboTax this year. We opted for the Max benefits version and we're glad we did because being able to chat with a live representative was super helpful when our taxes got confusing due to being a military family. We will definitely be using Turbo for the foreseeable future.
Date published: 2023-02-22
Rated 5 out of 5 by from Great Excellent and easy to navigate.I had no problem filing my own taxes.
Date published: 2023-02-22
Rated 5 out of 5 by from awesome so easy will use again!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is the best! Instructions are very easy to follow. Questions are very detailed so you don't miss any credits available to you.
Date published: 2023-02-22
Rated 5 out of 5 by from Great service Easy and simple. If there are any issues, the tech support is very helpful and real. Tera was my tech help and made a huge difference in some issues I was experiencing.
Date published: 2023-02-22
Rated 5 out of 5 by from She's great Good very hopeful and took care of my needs to the end
Date published: 2023-02-22
Rated 1 out of 5 by from Problems Entering "0" instead of leaving a field blank bizarrely gives the program fits. It's extremely frustrating given that it CAN'T BE CORRECTED. The program also went back and forth on whether I'd paid $800 or $1600 for the state return. And it identified a problem "Principal Business Code cannot be left blank" and would not let me edit it.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is quick, convenient and accurate Filed my return in 20 minutes and am done for another year! Quick and easy!!!
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 11175