TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
MarkG from OR from
Makes very painful process easy and pleasant!
I have been using TurboTax for 3 years. It's quick, easy, and service is excellent!
Date published: 2022-03-14
Rated 5 out of 5 by
Sparkle G from
TURBO TAX IS TERRIFIC
It was a smooth and easy experience. I recommend others to use it.
Date published: 2022-03-14
Rated 4 out of 5 by
Retiredinidaho from
Update problems
Easy to use, but when ready to finish up could not complete until software update. Software update failed on several tries... previous updates worked fine. Finally had to manually download update and instal it. Running latest version of Windows 11.
Date published: 2022-03-14
Rated 5 out of 5 by
Ashton2002 from
Great help!!!
Great accurate service. Very helpful. Well definitely keep using in the future
Date published: 2022-03-14
Rated 2 out of 5 by
rsakas from
discounts dont work
easiest online tax service to use, but too expensive. they offer disounts but dont allow you to use them.
Date published: 2022-03-14
Rated 5 out of 5 by
Bill307 from
TurboTax makes a complicated task easy
I have continued to purchase TurboTax each year because it has made filing taxes a fairly simple process. It worked fine this year until the day before yesterday when it went to install the latest update. I received a Microsoft installer error 1603, Fatal error during installation. There is no way to ignore the Update installation, as TurboTax then not progress beyond this point & quits. There should be an option to not do any further updates so one can still run the program. I finally opened the program as the Administrator & was finally able to run the program.
Date published: 2022-03-14
Rated 5 out of 5 by
CLW62 from
does the job
Built in support is good. I did not contact any specific group for support
Date published: 2022-03-14
Rated 3 out of 5 by
Overcharged3Disappointed from
Great software but to expensive
Everything was going fine until we went to enter our Self-Employment information and were told that we had to buy a different package than what we used last year. We were able to complete everything last year using the Deluxe. This year we were forced to use the Self Employment package that cost over $100 more...Nice little surprise Intuit
Date published: 2022-03-14
Rated 5 out of 5 by
CA52 from
2 Thumbs up!
Very easy to use! 1hour to do fed and state. Will use again
Date published: 2022-03-14
Rated 5 out of 5 by
The DOOD from
Simple and Accurate
Simple and same result as a higher priced professional
All TurboTax® Offerings Reviews - Page 11174
Date published: 2022-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MarkG from OR from
Makes very painful process easy and pleasant!
I have been using TurboTax for 3 years. It's quick, easy, and service is excellent!
Date published: 2022-03-14
Rated 5 out of 5 by
Sparkle G from
TURBO TAX IS TERRIFIC
It was a smooth and easy experience. I recommend others to use it.
Date published: 2022-03-14
Rated 4 out of 5 by
Retiredinidaho from
Update problems
Easy to use, but when ready to finish up could not complete until software update. Software update failed on several tries... previous updates worked fine. Finally had to manually download update and instal it. Running latest version of Windows 11.
Date published: 2022-03-14
Rated 5 out of 5 by
Ashton2002 from
Great help!!!
Great accurate service. Very helpful. Well definitely keep using in the future
Date published: 2022-03-14
Rated 2 out of 5 by
rsakas from
discounts dont work
easiest online tax service to use, but too expensive. they offer disounts but dont allow you to use them.
Date published: 2022-03-14
Rated 5 out of 5 by
Bill307 from
TurboTax makes a complicated task easy
I have continued to purchase TurboTax each year because it has made filing taxes a fairly simple process. It worked fine this year until the day before yesterday when it went to install the latest update. I received a Microsoft installer error 1603, Fatal error during installation. There is no way to ignore the Update installation, as TurboTax then not progress beyond this point & quits. There should be an option to not do any further updates so one can still run the program. I finally opened the program as the Administrator & was finally able to run the program.
Date published: 2022-03-14
Rated 5 out of 5 by
CLW62 from
does the job
Built in support is good. I did not contact any specific group for support
Date published: 2022-03-14
Rated 3 out of 5 by
Overcharged3Disappointed from
Great software but to expensive
Everything was going fine until we went to enter our Self-Employment information and were told that we had to buy a different package than what we used last year. We were able to complete everything last year using the Deluxe. This year we were forced to use the Self Employment package that cost over $100 more...Nice little surprise Intuit
Date published: 2022-03-14
Rated 5 out of 5 by
CA52 from
2 Thumbs up!
Very easy to use! 1hour to do fed and state. Will use again
Date published: 2022-03-14
Rated 5 out of 5 by
The DOOD from
Simple and Accurate
Simple and same result as a higher priced professional
All TurboTax® Offerings Reviews - Page 11174
Date published: 2022-03-14