TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from GREAT Very fast and organized, thorough and precise.....
Date published: 2021-02-26
Rated 5 out of 5 by from Super intuitive and easy! I'd definitely been dreading filing this year, as this was my first time filing on my own. TurboTax was easy to use and made it simple for a first-time user to figure things out.
Date published: 2021-02-26
Rated 5 out of 5 by from wooo. taxes. I am pregnant and had to get up and down a million times. BUUUTTT... it was quick and easy and I will most def use again next year.
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax I had some trouble early in getting the software downloaded this year. For some unknown reason, TurboTax/Intuit had my bank account to deduct a payment for the software, but my old email which I cannot access, so I could not get a download of the software. I believe we got that repaired after spending many hours (5+) getting multiple technicians to understand the issue and give me access to the software through my account. This after first allowing me access to less than I had paid for. It was very frustrating!!
Date published: 2021-02-26
Rated 4 out of 5 by from Turbotax Review 2020 I have been doing my taxes with Turbotax for several years. This year the downloading of information from financial institutions did not work. It put me into a loop and just asked over and over whether I wanted MAX. I finally just entered everything myself. I had to call twice for help because there were some issues such as Turbotax doubled the amount of my refund from 2019. The second agent I spoke with, Susan, was very helpful and patient.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Deluxe 2020 I have found that Turbo Tax is the easiest tax program that I have used.
Date published: 2021-02-26
Rated 5 out of 5 by from Great job Great job easy to work with and have used for several years
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax She was very helpful and polite on getting answer to my question.
Date published: 2021-02-26
Rated 5 out of 5 by from very easey very fast no diffaculties took less than an hour simple and quik
Date published: 2021-02-26
Rated 5 out of 5 by from Saved my B#@t !!! The app was easy, my return not so much. The expert help was fantastic, and I didn't have to wait long for answers required to finalize my returns.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11174
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from GREAT Very fast and organized, thorough and precise.....
Date published: 2021-02-26
Rated 5 out of 5 by from Super intuitive and easy! I'd definitely been dreading filing this year, as this was my first time filing on my own. TurboTax was easy to use and made it simple for a first-time user to figure things out.
Date published: 2021-02-26
Rated 5 out of 5 by from wooo. taxes. I am pregnant and had to get up and down a million times. BUUUTTT... it was quick and easy and I will most def use again next year.
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax I had some trouble early in getting the software downloaded this year. For some unknown reason, TurboTax/Intuit had my bank account to deduct a payment for the software, but my old email which I cannot access, so I could not get a download of the software. I believe we got that repaired after spending many hours (5+) getting multiple technicians to understand the issue and give me access to the software through my account. This after first allowing me access to less than I had paid for. It was very frustrating!!
Date published: 2021-02-26
Rated 4 out of 5 by from Turbotax Review 2020 I have been doing my taxes with Turbotax for several years. This year the downloading of information from financial institutions did not work. It put me into a loop and just asked over and over whether I wanted MAX. I finally just entered everything myself. I had to call twice for help because there were some issues such as Turbotax doubled the amount of my refund from 2019. The second agent I spoke with, Susan, was very helpful and patient.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Deluxe 2020 I have found that Turbo Tax is the easiest tax program that I have used.
Date published: 2021-02-26
Rated 5 out of 5 by from Great job Great job easy to work with and have used for several years
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax She was very helpful and polite on getting answer to my question.
Date published: 2021-02-26
Rated 5 out of 5 by from very easey very fast no diffaculties took less than an hour simple and quik
Date published: 2021-02-26
Rated 5 out of 5 by from Saved my B#@t !!! The app was easy, my return not so much. The expert help was fantastic, and I didn't have to wait long for answers required to finalize my returns.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11174