TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
Siedah from
Very convenient and easy to use but expensive
I have been using Turbo Tax for 8 years now. I appreciate the fluidity of their platform and the help along the way when needed. Online chat is always accessible and agent are readily available. What made this 4 out of 5 stars was that only with max package you get everything you really need is so expensive, while the basic is suitable, but risky. I will return to using the basic edition and I hope that basic can include a little more since we will have to pay a feee regardless. The alleged "discount" didn't really affect the final price after taxes and fees, max package cost $203. I also was told I was ineligible to use my refund to pay this fee, so this made things really tough for me financially. This left a bad taste in my mouth. Otherwise the agent I asked a plethora of questions was extremely patient and helpful in the online chat. He broke things down and made sure we were understanding each other. The turbo tax agents have always been pleasant.
Date published: 2023-02-21
Rated 5 out of 5 by
Stan Zabel from
ALMOST FUN
Three years in a row and Turbo Tax made it simple!
Date published: 2023-02-21
Rated 5 out of 5 by
Grandmom8 from
I recommend Turbo Tax to all my family & friends
I have used Turbo Tax for many years, and have felt confident in the step by step questions and instructions to help me complete our taxes. The information along the way is also very beneficial.
Date published: 2023-02-21
Rated 5 out of 5 by
calvin4120 from
Easy to use with a little assistance
got hung up on 1099 info, but great assistance from your assistant
Date published: 2023-02-21
Rated 5 out of 5 by
Edwards05 from
quick and easy with lots of support along the way
easiest way to do my taxes knowing I'm going to get my full refund I deserve.
Date published: 2023-02-21
Rated 5 out of 5 by
Tara110802 from
great experince
easy to use quick process, and supported me through me filing my taxes.
Date published: 2023-02-21
Rated 5 out of 5 by
ND Texas from
Turbo Tax has been very helpful...
Turbo Tax is fast and reliable. We have been using it for the past 8 years.
Date published: 2023-02-21
Rated 3 out of 5 by
Snebyrd from
Changes in TurboTax
I have been using this program for 20 plus years. This year ya'll threw in an additional $39 fee to receive my refund!!I I a very disappointed and will probably use a different software package in the future.
Date published: 2023-02-21
Rated 2 out of 5 by
Alpo54 from
TurboTax is good but not perfect.
This year businesses are sending out 1099-NEC instead of 1099-MISC. Not a big deal unless you inputted all your data then changed forms from a MISC to a NEC. I did this because I anticipated getting a 1099-MISC but instead got a 1099-NEC. When I changed forms, Turbo Tax lost all my stored data! To make matters worse, TurboTax does not provide accountant support like they have in previous years, unless you pay extra for it. All I wanted to know is if I could simply input my data with a 1099-MISC instead of the NEC so I would not have to start from zero inputting all my expense and previous years depreciation. No one could help me!
Date published: 2023-02-21
Rated 5 out of 5 by
Moody Musicians from
Step-by-step tax prep
Very easy to follow software screens. I like the drop-down menus to get further explanations on tax items.
All TurboTax® Offerings Reviews - Page 11173
Date published: 2023-02-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Siedah from
Very convenient and easy to use but expensive
I have been using Turbo Tax for 8 years now. I appreciate the fluidity of their platform and the help along the way when needed. Online chat is always accessible and agent are readily available. What made this 4 out of 5 stars was that only with max package you get everything you really need is so expensive, while the basic is suitable, but risky. I will return to using the basic edition and I hope that basic can include a little more since we will have to pay a feee regardless. The alleged "discount" didn't really affect the final price after taxes and fees, max package cost $203. I also was told I was ineligible to use my refund to pay this fee, so this made things really tough for me financially. This left a bad taste in my mouth. Otherwise the agent I asked a plethora of questions was extremely patient and helpful in the online chat. He broke things down and made sure we were understanding each other. The turbo tax agents have always been pleasant.
Date published: 2023-02-21
Rated 5 out of 5 by
Stan Zabel from
ALMOST FUN
Three years in a row and Turbo Tax made it simple!
Date published: 2023-02-21
Rated 5 out of 5 by
Grandmom8 from
I recommend Turbo Tax to all my family & friends
I have used Turbo Tax for many years, and have felt confident in the step by step questions and instructions to help me complete our taxes. The information along the way is also very beneficial.
Date published: 2023-02-21
Rated 5 out of 5 by
calvin4120 from
Easy to use with a little assistance
got hung up on 1099 info, but great assistance from your assistant
Date published: 2023-02-21
Rated 5 out of 5 by
Edwards05 from
quick and easy with lots of support along the way
easiest way to do my taxes knowing I'm going to get my full refund I deserve.
Date published: 2023-02-21
Rated 5 out of 5 by
Tara110802 from
great experince
easy to use quick process, and supported me through me filing my taxes.
Date published: 2023-02-21
Rated 5 out of 5 by
ND Texas from
Turbo Tax has been very helpful...
Turbo Tax is fast and reliable. We have been using it for the past 8 years.
Date published: 2023-02-21
Rated 3 out of 5 by
Snebyrd from
Changes in TurboTax
I have been using this program for 20 plus years. This year ya'll threw in an additional $39 fee to receive my refund!!I I a very disappointed and will probably use a different software package in the future.
Date published: 2023-02-21
Rated 2 out of 5 by
Alpo54 from
TurboTax is good but not perfect.
This year businesses are sending out 1099-NEC instead of 1099-MISC. Not a big deal unless you inputted all your data then changed forms from a MISC to a NEC. I did this because I anticipated getting a 1099-MISC but instead got a 1099-NEC. When I changed forms, Turbo Tax lost all my stored data! To make matters worse, TurboTax does not provide accountant support like they have in previous years, unless you pay extra for it. All I wanted to know is if I could simply input my data with a 1099-MISC instead of the NEC so I would not have to start from zero inputting all my expense and previous years depreciation. No one could help me!
Date published: 2023-02-21
Rated 5 out of 5 by
Moody Musicians from
Step-by-step tax prep
Very easy to follow software screens. I like the drop-down menus to get further explanations on tax items.
All TurboTax® Offerings Reviews - Page 11173
Date published: 2023-02-21