TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
DanielTaxepayer from
TurboTax Suggested Seemingly Unnecessary Upgrade
I've used TurboTax for years. The interface is clear. The things I didn't like this year was: 1) It suggested that I upgrade to the small business version to get a better deduction, but just took the standard deduction anyway. The only way to undo that choice would have been to erase and re-enter all my data. 2) There was some kind of bug that caused the federal return to be rejects and they asked me to wait until it was fixed later in month. First time that ever happened.
Date published: 2023-02-21
Rated 5 out of 5 by
Steelerfan66 from
Very easy to use
Simple to use and done pretty fast. I like that it fills in most everything for me. Since I am a past customer.
Date published: 2023-02-21
Rated 5 out of 5 by
Tawny007 from
Turbo Tax is Great!!
My live expert at Turbo Tax, Kevin was very professional and was able to get me to finalize my return quickly and efficient. He was very pleasant and knowledgeable about the product.
Date published: 2023-02-21
Rated 3 out of 5 by
MAB02 from
Gave TurboTax a low rating this year.
I have used TurboTax since 2009 with no problems until this year. I had to buy TurboTax Deluxe two times before I could get the State return to load. Not sure if it was your TurboTax software or my old computer. I plan to replace my computer soon and will decide next year whether to use TurboTax again.
Date published: 2023-02-21
Rated 5 out of 5 by
Gusman 85 from
Turbo tax was great and easy to use
The program was simple and easy to use and walked me through each section of the program.
Date published: 2023-02-21
Rated 5 out of 5 by
neal59 from
so easy
easy to read, help all thru the process. I have used Turbo Tax for several years. without any problems
Date published: 2023-02-21
Rated 4 out of 5 by
eileeennn from
I like turbo tax
It’s good and easy but gets more expensive every year
Date published: 2023-02-21
Rated 4 out of 5 by
bassingal from
turbo tax on line
took a while, but through the process got live help when needed and questions were all answered.
Date published: 2023-02-21
Rated 5 out of 5 by
ESC85 from
EASY
I LOVE HOW THE PROGRAM TAKES STEP BY STEP. I LOVE THAT LIVE HELP IS ALWAYS AVAILABLE.
Date published: 2023-02-21
Rated 5 out of 5 by
JoEllyn from
I love TurboTax1
It was easy and you asked all of the right questions in an understandable manner. Thank you!
All TurboTax® Offerings Reviews - Page 11162
Date published: 2023-02-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
DanielTaxepayer from
TurboTax Suggested Seemingly Unnecessary Upgrade
I've used TurboTax for years. The interface is clear. The things I didn't like this year was: 1) It suggested that I upgrade to the small business version to get a better deduction, but just took the standard deduction anyway. The only way to undo that choice would have been to erase and re-enter all my data. 2) There was some kind of bug that caused the federal return to be rejects and they asked me to wait until it was fixed later in month. First time that ever happened.
Date published: 2023-02-21
Rated 5 out of 5 by
Steelerfan66 from
Very easy to use
Simple to use and done pretty fast. I like that it fills in most everything for me. Since I am a past customer.
Date published: 2023-02-21
Rated 5 out of 5 by
Tawny007 from
Turbo Tax is Great!!
My live expert at Turbo Tax, Kevin was very professional and was able to get me to finalize my return quickly and efficient. He was very pleasant and knowledgeable about the product.
Date published: 2023-02-21
Rated 3 out of 5 by
MAB02 from
Gave TurboTax a low rating this year.
I have used TurboTax since 2009 with no problems until this year. I had to buy TurboTax Deluxe two times before I could get the State return to load. Not sure if it was your TurboTax software or my old computer. I plan to replace my computer soon and will decide next year whether to use TurboTax again.
Date published: 2023-02-21
Rated 5 out of 5 by
Gusman 85 from
Turbo tax was great and easy to use
The program was simple and easy to use and walked me through each section of the program.
Date published: 2023-02-21
Rated 5 out of 5 by
neal59 from
so easy
easy to read, help all thru the process. I have used Turbo Tax for several years. without any problems
Date published: 2023-02-21
Rated 4 out of 5 by
eileeennn from
I like turbo tax
It’s good and easy but gets more expensive every year
Date published: 2023-02-21
Rated 4 out of 5 by
bassingal from
turbo tax on line
took a while, but through the process got live help when needed and questions were all answered.
Date published: 2023-02-21
Rated 5 out of 5 by
ESC85 from
EASY
I LOVE HOW THE PROGRAM TAKES STEP BY STEP. I LOVE THAT LIVE HELP IS ALWAYS AVAILABLE.
Date published: 2023-02-21
Rated 5 out of 5 by
JoEllyn from
I love TurboTax1
It was easy and you asked all of the right questions in an understandable manner. Thank you!
All TurboTax® Offerings Reviews - Page 11162
Date published: 2023-02-21