TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Had to refile State return twice Had to refile State return twice. No good explanation as to why.
Date published: 2022-02-17
Rated 5 out of 5 by from GREAT ON LINE SUPPORT Had a question and almost immediately i was able to share my screen to get the help i needed!
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is a quick and easy way to file taxes The website is easy to use. The email reminders are helpful and prompted me to file early to save on the filing fees. I have been using Turbo Tax for five years without issue.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is easy and quick to use, I would highly recommend everyone use Turbo Tax
Date published: 2022-02-17
Rated 5 out of 5 by from TURBO TAX IS THE BEST I had an unusual situation on my taxes this year.I first could not load the CD and opted for, the online version. then became confused about to handle the sale of a rental property . I opted for the live help and received excellent, patient assistance from Alex, to resolve the situation. THANKS!
Date published: 2022-02-17
Rated 1 out of 5 by from CA State return horrible I submitted the CA State return probably 10 times. Updated and reloaded all required updates. Keeps getting rejected. Federal was accepted and already received my refund. Something needs fixed with TurboTax. Fix it already.
Date published: 2022-02-17
Rated 5 out of 5 by from Great Help on the phone when needed it! Great! very helpful. phone call was quick and right on task with info!
Date published: 2022-02-17
Rated 1 out of 5 by from As "easy" as turbotax is it's NEVER FREE!!!!!!!!! Please stop advertising that it's free when it's not... the minimum cost is $39 but that's only if you choose the basics, don't file for state, and don't choose to pay with your income taxes... such a ripoff. I just paid $117 to file Federal, state and pull the $79 in fees out of my income tax. RIP. There goes 1/4 of my return. Only good thing about turbotax is that it's fail proof and easy to file... that's it.
Date published: 2022-02-17
Rated 5 out of 5 by from TURBO TAX I have used Turbo Tax for the last 2 years. I love using this software! I have gone to professionals and other software - they can not assist or help like Turbo Tax! The way everything is explained and shown in the software - makes everything easy to know what is asked and why! Thank you Turbo Tax!
Date published: 2022-02-17
Rated 4 out of 5 by from Kind of Expensive Price is pretty expensive. About $100 more than getting a local accountant to file.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11162
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Had to refile State return twice Had to refile State return twice. No good explanation as to why.
Date published: 2022-02-17
Rated 5 out of 5 by from GREAT ON LINE SUPPORT Had a question and almost immediately i was able to share my screen to get the help i needed!
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is a quick and easy way to file taxes The website is easy to use. The email reminders are helpful and prompted me to file early to save on the filing fees. I have been using Turbo Tax for five years without issue.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is easy and quick to use, I would highly recommend everyone use Turbo Tax
Date published: 2022-02-17
Rated 5 out of 5 by from TURBO TAX IS THE BEST I had an unusual situation on my taxes this year.I first could not load the CD and opted for, the online version. then became confused about to handle the sale of a rental property . I opted for the live help and received excellent, patient assistance from Alex, to resolve the situation. THANKS!
Date published: 2022-02-17
Rated 1 out of 5 by from CA State return horrible I submitted the CA State return probably 10 times. Updated and reloaded all required updates. Keeps getting rejected. Federal was accepted and already received my refund. Something needs fixed with TurboTax. Fix it already.
Date published: 2022-02-17
Rated 5 out of 5 by from Great Help on the phone when needed it! Great! very helpful. phone call was quick and right on task with info!
Date published: 2022-02-17
Rated 1 out of 5 by from As "easy" as turbotax is it's NEVER FREE!!!!!!!!! Please stop advertising that it's free when it's not... the minimum cost is $39 but that's only if you choose the basics, don't file for state, and don't choose to pay with your income taxes... such a ripoff. I just paid $117 to file Federal, state and pull the $79 in fees out of my income tax. RIP. There goes 1/4 of my return. Only good thing about turbotax is that it's fail proof and easy to file... that's it.
Date published: 2022-02-17
Rated 5 out of 5 by from TURBO TAX I have used Turbo Tax for the last 2 years. I love using this software! I have gone to professionals and other software - they can not assist or help like Turbo Tax! The way everything is explained and shown in the software - makes everything easy to know what is asked and why! Thank you Turbo Tax!
Date published: 2022-02-17
Rated 4 out of 5 by from Kind of Expensive Price is pretty expensive. About $100 more than getting a local accountant to file.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11162