TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from 10 years with no issue until now! I’ve never had a problem with TurboTax. However, this year it was been an absolute pain to file my taxes. I have filed my federal tax return MULTIPLE times. TurboTax keeps rejecting the return. It states that it’s an “internal rejection” and it will help me fix the problem. It does not help me fix the problem. I finally reached out by phone to speak with someone and they didn’t even know anything about the reject code that TurboTax gave me (REJ002). It seems like a huge glitch in the system and I do not know what to do about it.
Date published: 2022-02-18
Rated 4 out of 5 by from Pretty easy to use Easy to use but I got hit with hidden fees at the end of filing. Not happy about that.
Date published: 2022-02-18
Rated 5 out of 5 by from Works good It was fast and easy and I was happy to get it over with.
Date published: 2022-02-18
Rated 4 out of 5 by from Awesome Great job to you guys i will definitely recommend someone
Date published: 2022-02-18
Rated 5 out of 5 by from Easy The Turbo Tax program makes it SO easy to file your taxes.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome makes filing taxes easy I use them every yeae and my boyfriend used them this year as well
Date published: 2022-02-18
Rated 5 out of 5 by from Very user friendly It was very quick and easy. the longest part was waiting on someone to join the live chat. They were very helpful and quickly answered my question and go me back on track!
Date published: 2022-02-18
Rated 5 out of 5 by from Fast easy and convenient It was super super easy very quick and convenient!!
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is so easy! It was very easy to use as follow the steps and makes sure to double check your list before filing. I love the search icon to use and enter certain forms as search it. It will take you to that certain form to report it and file it in your complete list of 2021 taxes. Overall, very simple to follow and great interface!
Date published: 2022-02-18
Rated 5 out of 5 by from very easy to use and its free filed my taxes in five minutes extremely easy and smooth
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 11157
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from 10 years with no issue until now! I’ve never had a problem with TurboTax. However, this year it was been an absolute pain to file my taxes. I have filed my federal tax return MULTIPLE times. TurboTax keeps rejecting the return. It states that it’s an “internal rejection” and it will help me fix the problem. It does not help me fix the problem. I finally reached out by phone to speak with someone and they didn’t even know anything about the reject code that TurboTax gave me (REJ002). It seems like a huge glitch in the system and I do not know what to do about it.
Date published: 2022-02-18
Rated 4 out of 5 by from Pretty easy to use Easy to use but I got hit with hidden fees at the end of filing. Not happy about that.
Date published: 2022-02-18
Rated 5 out of 5 by from Works good It was fast and easy and I was happy to get it over with.
Date published: 2022-02-18
Rated 4 out of 5 by from Awesome Great job to you guys i will definitely recommend someone
Date published: 2022-02-18
Rated 5 out of 5 by from Easy The Turbo Tax program makes it SO easy to file your taxes.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome makes filing taxes easy I use them every yeae and my boyfriend used them this year as well
Date published: 2022-02-18
Rated 5 out of 5 by from Very user friendly It was very quick and easy. the longest part was waiting on someone to join the live chat. They were very helpful and quickly answered my question and go me back on track!
Date published: 2022-02-18
Rated 5 out of 5 by from Fast easy and convenient It was super super easy very quick and convenient!!
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is so easy! It was very easy to use as follow the steps and makes sure to double check your list before filing. I love the search icon to use and enter certain forms as search it. It will take you to that certain form to report it and file it in your complete list of 2021 taxes. Overall, very simple to follow and great interface!
Date published: 2022-02-18
Rated 5 out of 5 by from very easy to use and its free filed my taxes in five minutes extremely easy and smooth
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 11157