TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so easy to use! I have used an accountant to do my taxes in the past and HR Block last year. I wasn't thrilled with my experience with Block. I was nervous about doing it myself this year. Turbo tax made is very comfortable and easy to understand
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and easy. Turbo tax is so convenient. Get your taxes done anytime of the day. I love it!
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo tax is real good. It was easier than I thought they were very helpful thank you.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax - Forever! I have been using TT for many years because it is user friendly, always arrives in a timely manner (November), has a great support system, and stands behind their product. This year, I had one minor issue. We are both retired (have been for a few years) but the program asked us for the location of our employer. I finally put in our home state of SD because I could not get past that page without it. Then I got a message that we are retired so therefor a location is not needed. H-m-m-m...
Date published: 2021-02-27
Rated 2 out of 5 by from Tons of Glitches This Year We file with TurboTax every year, but this year I've noticed a ton of glitches. A number of codes got changed on my W2, the system attached an HSA form even though I don't have one, and when I went to enter in business information, it just kept refreshing the page, so I had to log out and log back in. When I got a call back from customer service regarding the HSA form, they were having tech issues on their end and then our call got disconnected and I didn't hear back. I was able to figure out how to fix the problem on my own after an infuriating hour or so, but this is not the tax-filing experience I'm used to.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo is great amber helped the whole way. she made sure i had everything i needed
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome TurboTax Very easy to read and understand... easy to file, Thanks
Date published: 2021-02-27
Rated 2 out of 5 by from Turbo Tax Everything was overall pretty easy I think its a little crazy that I am being charged to pay with my own federal money.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is awesome I just want to say thank you for TurboTax for helping me do my taxes thank you again
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is great TurboTax was great this is my second year using them I think I'm going to use them next year as well thank you so much for making it very easy thank you
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11154
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so easy to use! I have used an accountant to do my taxes in the past and HR Block last year. I wasn't thrilled with my experience with Block. I was nervous about doing it myself this year. Turbo tax made is very comfortable and easy to understand
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and easy. Turbo tax is so convenient. Get your taxes done anytime of the day. I love it!
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo tax is real good. It was easier than I thought they were very helpful thank you.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax - Forever! I have been using TT for many years because it is user friendly, always arrives in a timely manner (November), has a great support system, and stands behind their product. This year, I had one minor issue. We are both retired (have been for a few years) but the program asked us for the location of our employer. I finally put in our home state of SD because I could not get past that page without it. Then I got a message that we are retired so therefor a location is not needed. H-m-m-m...
Date published: 2021-02-27
Rated 2 out of 5 by from Tons of Glitches This Year We file with TurboTax every year, but this year I've noticed a ton of glitches. A number of codes got changed on my W2, the system attached an HSA form even though I don't have one, and when I went to enter in business information, it just kept refreshing the page, so I had to log out and log back in. When I got a call back from customer service regarding the HSA form, they were having tech issues on their end and then our call got disconnected and I didn't hear back. I was able to figure out how to fix the problem on my own after an infuriating hour or so, but this is not the tax-filing experience I'm used to.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo is great amber helped the whole way. she made sure i had everything i needed
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome TurboTax Very easy to read and understand... easy to file, Thanks
Date published: 2021-02-27
Rated 2 out of 5 by from Turbo Tax Everything was overall pretty easy I think its a little crazy that I am being charged to pay with my own federal money.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is awesome I just want to say thank you for TurboTax for helping me do my taxes thank you again
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is great TurboTax was great this is my second year using them I think I'm going to use them next year as well thank you so much for making it very easy thank you
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11154