TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from was easy and fast i would recommend using turbo tax, it's really easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax does a great job filling out my tax return. All you have to do is gather your tax documents and fill in the blanks. Very easy to use!
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax is very helpful, still some bugs tho It is always good it's why I'm a continued user of TurboTax for my self employment taxes, however this year the Sch SE S form was confusing and took forever to figure out to delete. Bugs like this need to be resolved if you expect to continue charging people to file on their own, atleast that's how I feel. It's stressful enough, and while the service does help it go smooth ( I consider myself a turbo tax pro by now) that form still hung me up for an hour. Please work on this before next year's taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is amazing! TurboTax website is amazing alone. The process is super easy to understand. I got assistance from a phone call before I started. The adviser gave me free tips that were really helpful. I end up having an issue and requested a call. That guy was no help and the tax reviewer tips were confusing, but the live chat person I had chatted with before was great, but didn't get my issue resolved before time for me to go. she pointed me in the right direction though and I was able to do it later myself.
Date published: 2021-02-27
Rated 5 out of 5 by from You make it easy Turbo Tax! It's as easy as 1, 2 3. You make it so easy. See you next year.
Date published: 2021-02-27
Rated 4 out of 5 by from Thank goodness for Turbo Tax My taxes are complex and even with Turbo Tax it takes me a few hours. Can't imagine what I would do without it holding my hand.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Is Great! Walks you through the process with easy to understand instructions.
Date published: 2021-02-27
Rated 5 out of 5 by from GREAT FIRST TIME I'VE TRIED IT. I LIKE IT BUT HAVE NOT HEARD BACK FROM ANYONE YET. JUST SENT IT
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and easy. This is my 6th year in a row using Turbo Tax to file my taxes alone and my 1st year using it to file after my divorce. Extremely easy
Date published: 2021-02-27
Rated 1 out of 5 by from Can't file state/ 8915-E issue I was able to file federal, but can't file state. There are still issues with your tax preparation website, and it gives me an error when i try to file state. Very disappointed with the problems with turbo tax this year.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11151
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from was easy and fast i would recommend using turbo tax, it's really easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax does a great job filling out my tax return. All you have to do is gather your tax documents and fill in the blanks. Very easy to use!
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax is very helpful, still some bugs tho It is always good it's why I'm a continued user of TurboTax for my self employment taxes, however this year the Sch SE S form was confusing and took forever to figure out to delete. Bugs like this need to be resolved if you expect to continue charging people to file on their own, atleast that's how I feel. It's stressful enough, and while the service does help it go smooth ( I consider myself a turbo tax pro by now) that form still hung me up for an hour. Please work on this before next year's taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is amazing! TurboTax website is amazing alone. The process is super easy to understand. I got assistance from a phone call before I started. The adviser gave me free tips that were really helpful. I end up having an issue and requested a call. That guy was no help and the tax reviewer tips were confusing, but the live chat person I had chatted with before was great, but didn't get my issue resolved before time for me to go. she pointed me in the right direction though and I was able to do it later myself.
Date published: 2021-02-27
Rated 5 out of 5 by from You make it easy Turbo Tax! It's as easy as 1, 2 3. You make it so easy. See you next year.
Date published: 2021-02-27
Rated 4 out of 5 by from Thank goodness for Turbo Tax My taxes are complex and even with Turbo Tax it takes me a few hours. Can't imagine what I would do without it holding my hand.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Is Great! Walks you through the process with easy to understand instructions.
Date published: 2021-02-27
Rated 5 out of 5 by from GREAT FIRST TIME I'VE TRIED IT. I LIKE IT BUT HAVE NOT HEARD BACK FROM ANYONE YET. JUST SENT IT
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and easy. This is my 6th year in a row using Turbo Tax to file my taxes alone and my 1st year using it to file after my divorce. Extremely easy
Date published: 2021-02-27
Rated 1 out of 5 by from Can't file state/ 8915-E issue I was able to file federal, but can't file state. There are still issues with your tax preparation website, and it gives me an error when i try to file state. Very disappointed with the problems with turbo tax this year.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11151