TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Turbotax is ok I could have done it faster with the old paper system. Too many unnecessary questions to review and answer. I do appreciate that it is detailed and some need it that way.
Date published: 2022-02-17
Rated 3 out of 5 by from Aggravating but useful While it definitely is the cheapest option for filing taxes the security protocol hoops that i had to jump through took and extra 30 minutes or more to finish filing my taxes also the prompts to upgrade when already said no thanks more than once was very annoying
Date published: 2022-02-17
Rated 5 out of 5 by from Amazing and Easy to use! Super awesome way to file, was simple and walked me through everything.
Date published: 2022-02-17
Rated 5 out of 5 by from Pamela was so nice and clearly communicated. Pamela was so nice and was a clear communicator! Thank you
Date published: 2022-02-17
Rated 4 out of 5 by from Easy to navigate Turbox tax is very helpful to me. It was simple and everything was to navigate to
Date published: 2022-02-17
Rated 4 out of 5 by from A few snags this year I have been using TurboTax for years. This is the first year my return was rejected. The reason was "missing PIN". I had already downloading my form as PDFs and the pin is there. There was also something buggy about an amount that needed entered as a standard - it was rejected until I dug through online help to rectify it. I'm sure these issues will be resolved - it was just frustrating when I've been spoiled by no issues up until this year.
Date published: 2022-02-17
Rated 5 out of 5 by from Excellent Excellent, super user friendly!!! Much quicker than others
Date published: 2022-02-17
Rated 5 out of 5 by from Works Great Love how smooth the process is. It makes getting taxes done each year a breeze.
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is amazing easy to do your taxes and it free i would highly recommend it
Date published: 2022-02-17
Rated 4 out of 5 by from Another good tax filing with TurboTax I was not able to talk personally with an expert, as my phone sent their call back to voice mail.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11150
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax is ok I could have done it faster with the old paper system. Too many unnecessary questions to review and answer. I do appreciate that it is detailed and some need it that way.
Date published: 2022-02-17
Rated 3 out of 5 by from Aggravating but useful While it definitely is the cheapest option for filing taxes the security protocol hoops that i had to jump through took and extra 30 minutes or more to finish filing my taxes also the prompts to upgrade when already said no thanks more than once was very annoying
Date published: 2022-02-17
Rated 5 out of 5 by from Amazing and Easy to use! Super awesome way to file, was simple and walked me through everything.
Date published: 2022-02-17
Rated 5 out of 5 by from Pamela was so nice and clearly communicated. Pamela was so nice and was a clear communicator! Thank you
Date published: 2022-02-17
Rated 4 out of 5 by from Easy to navigate Turbox tax is very helpful to me. It was simple and everything was to navigate to
Date published: 2022-02-17
Rated 4 out of 5 by from A few snags this year I have been using TurboTax for years. This is the first year my return was rejected. The reason was "missing PIN". I had already downloading my form as PDFs and the pin is there. There was also something buggy about an amount that needed entered as a standard - it was rejected until I dug through online help to rectify it. I'm sure these issues will be resolved - it was just frustrating when I've been spoiled by no issues up until this year.
Date published: 2022-02-17
Rated 5 out of 5 by from Excellent Excellent, super user friendly!!! Much quicker than others
Date published: 2022-02-17
Rated 5 out of 5 by from Works Great Love how smooth the process is. It makes getting taxes done each year a breeze.
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is amazing easy to do your taxes and it free i would highly recommend it
Date published: 2022-02-17
Rated 4 out of 5 by from Another good tax filing with TurboTax I was not able to talk personally with an expert, as my phone sent their call back to voice mail.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11150