TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 4 out of 5 by from Pretty Good Experience Tax experts were very knowledgable. The process for electronically filing 1099 forms as a payer was slightly confusing but, with a little help I was able to figure it out.
Date published: 2021-02-28
Rated 3 out of 5 by from Calculation problems been using TT for 8 years now and this is first time there were calculation problems. Each time I started the state return, federal info got deleted/corrupted. had to completely clear return and start over
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome Great experience! Would recommend! Thank you very much
Date published: 2021-02-28
Rated 2 out of 5 by from Most Difficult Year Using Turbo Tax I normally have a good experience using Turbo Tax, but this year was very frustrating when it came to the RITA part. There was no organization when it came to typing the info, and my answers would up in the wrong section of the form. I moved halfway through the year and changed jobs, and my info would get mismatched or the section would glitch. I had to start over several times. I anticipate not getting my refund due to mistakes caused by the constant glitching. I already filed and paid my RITA taxes so having to deal with this was just ridiculous.
Date published: 2021-02-28
Rated 5 out of 5 by from So EASy!! I am a college student. Thank you for making this so easy.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and Easy Fast and easy, good directions and explanation on how to file
Date published: 2021-02-28
Rated 5 out of 5 by from Very Easy! I had to file in 3 states and very easy directions!
Date published: 2021-02-28
Rated 5 out of 5 by from great product Easy to use and save money not having to pay a preparer.
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax left a lot to be desired this year I have used Turbo Tax for many years. This year was a struggle as the state forms would not load and there was not support to help us get it to work. My husband spent hours on this problem and finally round a blog that enabled us to get it loaded.
Date published: 2021-02-28
Rated 5 out of 5 by from I've used Turbo Tax for 8 years! EXCELLENT!!! Live chats was very helpful and got me through the process with some challenging issues due to Covid-19.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 11147
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty Good Experience Tax experts were very knowledgable. The process for electronically filing 1099 forms as a payer was slightly confusing but, with a little help I was able to figure it out.
Date published: 2021-02-28
Rated 3 out of 5 by from Calculation problems been using TT for 8 years now and this is first time there were calculation problems. Each time I started the state return, federal info got deleted/corrupted. had to completely clear return and start over
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome Great experience! Would recommend! Thank you very much
Date published: 2021-02-28
Rated 2 out of 5 by from Most Difficult Year Using Turbo Tax I normally have a good experience using Turbo Tax, but this year was very frustrating when it came to the RITA part. There was no organization when it came to typing the info, and my answers would up in the wrong section of the form. I moved halfway through the year and changed jobs, and my info would get mismatched or the section would glitch. I had to start over several times. I anticipate not getting my refund due to mistakes caused by the constant glitching. I already filed and paid my RITA taxes so having to deal with this was just ridiculous.
Date published: 2021-02-28
Rated 5 out of 5 by from So EASy!! I am a college student. Thank you for making this so easy.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and Easy Fast and easy, good directions and explanation on how to file
Date published: 2021-02-28
Rated 5 out of 5 by from Very Easy! I had to file in 3 states and very easy directions!
Date published: 2021-02-28
Rated 5 out of 5 by from great product Easy to use and save money not having to pay a preparer.
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax left a lot to be desired this year I have used Turbo Tax for many years. This year was a struggle as the state forms would not load and there was not support to help us get it to work. My husband spent hours on this problem and finally round a blog that enabled us to get it loaded.
Date published: 2021-02-28
Rated 5 out of 5 by from I've used Turbo Tax for 8 years! EXCELLENT!!! Live chats was very helpful and got me through the process with some challenging issues due to Covid-19.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 11147