TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from horrible service forcing me to pay to upgrade in order to file my taxes and charging me 3 times to pay with my refund
Date published: 2023-02-06
Rated 5 out of 5 by from turbo tax is awesome great service, quick and easy, reffered to by a friend
Date published: 2023-02-06
Rated 3 out of 5 by from Easy The experience with Turbo Tax was simple and easy!
Date published: 2023-02-06
Rated 5 out of 5 by from I love turbo tax Diane help out through all steps and was the best service I ever had
Date published: 2023-02-06
Rated 5 out of 5 by from Simpl and easy! 2nd year I've filed with Turbo Tax. Feel they are very reliable
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo tax is the best way to file taxes! TurboTax is quick and easy and it does all the work for you.
Date published: 2023-02-06
Rated 5 out of 5 by from What I expected Easy to use and file. Wish there was a better way to ask some simple questions without being charged. Not tax questions but how to navigate program better.
Date published: 2023-02-06
Rated 5 out of 5 by from Loved the software so easy It’s so easy to apply so self explanatory I would refined it to all my family n friend
Date published: 2023-02-06
Rated 5 out of 5 by from Saves time and catches mistakes I've used this product for over 20 years with no complaints. The first year, I had nearly completed my return after hours of work when someone purchased TurboTax for me. I put in the info so I could compare Turbo Tax's return to my "old fashioned" return. The numbers didn't match. After a couple of hours of recalculating, I discovered that I had made a calculation error on my "old fashioned" return. I efiled with Turbo Tax and never looked back. I especially like that it will rollover info from prior years (family names, employers, bank accounts). That saves so much time, especially if you have to amend a return (and, yes, it will handle that process, too).
Date published: 2023-02-06
Rated 1 out of 5 by from What Turbo Tax Did Not Tell Me Upfront In previous years, filing a 1095-A (Health Insurance Marketplace Statement) was included in my free, basic filing. This year it wasn't, but Turbo Tax gave no indication upfront that I had to upgrade to a paid service this time. This led to some major problems. Turbo Tax's people were courteous and helpful, but even they seemed frustrated with the confusion created by the company.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11141
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from horrible service forcing me to pay to upgrade in order to file my taxes and charging me 3 times to pay with my refund
Date published: 2023-02-06
Rated 5 out of 5 by from turbo tax is awesome great service, quick and easy, reffered to by a friend
Date published: 2023-02-06
Rated 3 out of 5 by from Easy The experience with Turbo Tax was simple and easy!
Date published: 2023-02-06
Rated 5 out of 5 by from I love turbo tax Diane help out through all steps and was the best service I ever had
Date published: 2023-02-06
Rated 5 out of 5 by from Simpl and easy! 2nd year I've filed with Turbo Tax. Feel they are very reliable
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo tax is the best way to file taxes! TurboTax is quick and easy and it does all the work for you.
Date published: 2023-02-06
Rated 5 out of 5 by from What I expected Easy to use and file. Wish there was a better way to ask some simple questions without being charged. Not tax questions but how to navigate program better.
Date published: 2023-02-06
Rated 5 out of 5 by from Loved the software so easy It’s so easy to apply so self explanatory I would refined it to all my family n friend
Date published: 2023-02-06
Rated 5 out of 5 by from Saves time and catches mistakes I've used this product for over 20 years with no complaints. The first year, I had nearly completed my return after hours of work when someone purchased TurboTax for me. I put in the info so I could compare Turbo Tax's return to my "old fashioned" return. The numbers didn't match. After a couple of hours of recalculating, I discovered that I had made a calculation error on my "old fashioned" return. I efiled with Turbo Tax and never looked back. I especially like that it will rollover info from prior years (family names, employers, bank accounts). That saves so much time, especially if you have to amend a return (and, yes, it will handle that process, too).
Date published: 2023-02-06
Rated 1 out of 5 by from What Turbo Tax Did Not Tell Me Upfront In previous years, filing a 1095-A (Health Insurance Marketplace Statement) was included in my free, basic filing. This year it wasn't, but Turbo Tax gave no indication upfront that I had to upgrade to a paid service this time. This led to some major problems. Turbo Tax's people were courteous and helpful, but even they seemed frustrated with the confusion created by the company.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11141