TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from ALWAYS Easy to do Taxes Have been using TurboTax for years and will be a forever customer because it's easy to use and file quickly. I enjoy the steps designed to file from past information so its a breeze.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax Review James did an outstanding job with communicating and making a timely manner out of this. He was able to file our taxes within a few hours. He did a fabulous job and was very professional.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax Rocks! Turbo Tax makes filing you taxes Easy-peasy! And they have help if you don't understand.
Date published: 2023-02-21
Rated 4 out of 5 by from Good There is not much competition. I hope this is really a good program. This year was alarming. Higher tax rate at all income levels but had to research that myself to figure out why my income was lower but my return was epicly lower, no reassurance that I was doing this right.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax made it easy for me to file my taxes for the first time.
Date published: 2023-02-21
Rated 3 out of 5 by from very confusing i had a very hard time this year filing my taxes i had to chat twice with two experts. the first was okay but i was still so frustrated and i dont think he knew how to help me in my situation considering the same issue came up again when i had to review and file and then i had another tax expert help me finish it correctly she was very nice. the first guy , not his fault im difficult to deal with when im frustrated and this took me two whole hours to complete.
Date published: 2023-02-21
Rated 4 out of 5 by from Easy to use, mostly The interview is very easy to follow, and I like being able to jump to the underlying forms or worksheets if I need to figure out how my answers will be used. I noticed two areas that could be improved. When verifying HDHP eligibility for an HSA account, for some reason it skipped any question about whether my wife had been eligible all year, and instead asked questions about why/when she wasn't eligible (even though she was). I fixed it on the form, but the interview should have caught that. Also, when entering a bunch stock transactions that included Wash Sale adjustments (so they can't be aggregated), it would have been nicer if a simple table format had been available. The interview method required about 4 screens for each of the 194 total transactions, and the worksheet view was very busy and confusing, so I switched back and stayed with the interview method. If someone's only entering a handful of transactions the interview method is fine, but if I've got a long list, it sure would have been nicer to have an option for a table input with one row per transaction and whichever columns I was using displayed first, and unused columns running off-screen on the right, with a scroll-bar to show the rest if needed. Besides the fields on the first page, I only needed the one field for Wash Sale adjustments, so it felt pointless to click through three extra pages to get that one extra field.
Date published: 2023-02-21
Rated 5 out of 5 by from Really thorough I am very pleased with the results. Even though we owe, I feel comfortable knowing it was done correctly.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is awesome! Turbo Tax was easy to use and very helpful throughout the whole process.
Date published: 2023-02-21
Rated 4 out of 5 by from Good It was fairly easy to navigate. This is my second year filing with little help. The online expert was helpful in answering my questions.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11134
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from ALWAYS Easy to do Taxes Have been using TurboTax for years and will be a forever customer because it's easy to use and file quickly. I enjoy the steps designed to file from past information so its a breeze.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax Review James did an outstanding job with communicating and making a timely manner out of this. He was able to file our taxes within a few hours. He did a fabulous job and was very professional.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax Rocks! Turbo Tax makes filing you taxes Easy-peasy! And they have help if you don't understand.
Date published: 2023-02-21
Rated 4 out of 5 by from Good There is not much competition. I hope this is really a good program. This year was alarming. Higher tax rate at all income levels but had to research that myself to figure out why my income was lower but my return was epicly lower, no reassurance that I was doing this right.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax made it easy for me to file my taxes for the first time.
Date published: 2023-02-21
Rated 3 out of 5 by from very confusing i had a very hard time this year filing my taxes i had to chat twice with two experts. the first was okay but i was still so frustrated and i dont think he knew how to help me in my situation considering the same issue came up again when i had to review and file and then i had another tax expert help me finish it correctly she was very nice. the first guy , not his fault im difficult to deal with when im frustrated and this took me two whole hours to complete.
Date published: 2023-02-21
Rated 4 out of 5 by from Easy to use, mostly The interview is very easy to follow, and I like being able to jump to the underlying forms or worksheets if I need to figure out how my answers will be used. I noticed two areas that could be improved. When verifying HDHP eligibility for an HSA account, for some reason it skipped any question about whether my wife had been eligible all year, and instead asked questions about why/when she wasn't eligible (even though she was). I fixed it on the form, but the interview should have caught that. Also, when entering a bunch stock transactions that included Wash Sale adjustments (so they can't be aggregated), it would have been nicer if a simple table format had been available. The interview method required about 4 screens for each of the 194 total transactions, and the worksheet view was very busy and confusing, so I switched back and stayed with the interview method. If someone's only entering a handful of transactions the interview method is fine, but if I've got a long list, it sure would have been nicer to have an option for a table input with one row per transaction and whichever columns I was using displayed first, and unused columns running off-screen on the right, with a scroll-bar to show the rest if needed. Besides the fields on the first page, I only needed the one field for Wash Sale adjustments, so it felt pointless to click through three extra pages to get that one extra field.
Date published: 2023-02-21
Rated 5 out of 5 by from Really thorough I am very pleased with the results. Even though we owe, I feel comfortable knowing it was done correctly.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is awesome! Turbo Tax was easy to use and very helpful throughout the whole process.
Date published: 2023-02-21
Rated 4 out of 5 by from Good It was fairly easy to navigate. This is my second year filing with little help. The online expert was helpful in answering my questions.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11134