TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Excellent Been using Turbo Tax last couple of years. I love it, it's easy to follow and the format is precise and seems highly accurate
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax = Awesome!! I had numerous forms and ended up with a refund that I thought was incorrect. I talked to a live expert who was able to verify that the information entered was correct and that the return was correct as well. It was relieving to have an expert look over the information and make me feel more confident about filing with Turbo Tax. I have been using it for over five years and have had no issues.
Date published: 2021-02-26
Rated 4 out of 5 by from Bobs Review of TurboTax Have used TurboTax for over 20 years. It is a good product.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is awesome! So easy & fast I did them while holding my new baby
Date published: 2021-02-26
Rated 4 out of 5 by from Education system failed us I have no idea what I'm doing when it comes to taxes. This website made it so simple I didn't need help.
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT WAS FAST AND EASY. LOVE FILING WITH THIS SYSTEM
Date published: 2021-02-26
Rated 5 out of 5 by from awesome They did a great job helping me I use them every year.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Breezy Turbo tax makes filing taxes so easy you can do it on your phone!
Date published: 2021-02-26
Rated 2 out of 5 by from Surprised it misses basic things I like Turbotax for it's convenience, pulling in tax forms, saving me time, etc. But it's hard to believe that it misses very obvious things. For example, it knows I was to pay estimated taxes last year, but totally missed asking me whether I made those payments. In the end I was told I had underpaid, owed a penalty, and only then realized I had never was asked to enter estimated tax payments. Figuring out how to go back and enter it was easy, but the questions should prompt something so obvious. Not sure what else was missed, and I may just go back to doing my taxes the old fashioned way.
Date published: 2021-02-26
Rated 2 out of 5 by from Not great this year I have used Turbo Tax to do my taxes for 15 years in a row. This is the first time that I have had a problem. I purchased the disc through Staples and it arrived quickly. My software on my BRAND NEW Windows laptop met all of the specifications on the CD case. I attempted to install Turbo Tax to my computer three separate times (uninstalling between each attempt) and each time the installation loaded the program onto my computer and through the initial updates. The program crashed each time as I got to the activation screen. Online solutions to my problem were of no help. I ended up pulling out an 8 year old laptop that also met the software requirements and was finally able to load the software and complete my taxes. This should not be a problem. This SHOULD NOT happen next year, because I guarantee that my then nine year old laptop won't be an option for tax prep.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11133
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Been using Turbo Tax last couple of years. I love it, it's easy to follow and the format is precise and seems highly accurate
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax = Awesome!! I had numerous forms and ended up with a refund that I thought was incorrect. I talked to a live expert who was able to verify that the information entered was correct and that the return was correct as well. It was relieving to have an expert look over the information and make me feel more confident about filing with Turbo Tax. I have been using it for over five years and have had no issues.
Date published: 2021-02-26
Rated 4 out of 5 by from Bobs Review of TurboTax Have used TurboTax for over 20 years. It is a good product.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is awesome! So easy & fast I did them while holding my new baby
Date published: 2021-02-26
Rated 4 out of 5 by from Education system failed us I have no idea what I'm doing when it comes to taxes. This website made it so simple I didn't need help.
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT WAS FAST AND EASY. LOVE FILING WITH THIS SYSTEM
Date published: 2021-02-26
Rated 5 out of 5 by from awesome They did a great job helping me I use them every year.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Breezy Turbo tax makes filing taxes so easy you can do it on your phone!
Date published: 2021-02-26
Rated 2 out of 5 by from Surprised it misses basic things I like Turbotax for it's convenience, pulling in tax forms, saving me time, etc. But it's hard to believe that it misses very obvious things. For example, it knows I was to pay estimated taxes last year, but totally missed asking me whether I made those payments. In the end I was told I had underpaid, owed a penalty, and only then realized I had never was asked to enter estimated tax payments. Figuring out how to go back and enter it was easy, but the questions should prompt something so obvious. Not sure what else was missed, and I may just go back to doing my taxes the old fashioned way.
Date published: 2021-02-26
Rated 2 out of 5 by from Not great this year I have used Turbo Tax to do my taxes for 15 years in a row. This is the first time that I have had a problem. I purchased the disc through Staples and it arrived quickly. My software on my BRAND NEW Windows laptop met all of the specifications on the CD case. I attempted to install Turbo Tax to my computer three separate times (uninstalling between each attempt) and each time the installation loaded the program onto my computer and through the initial updates. The program crashed each time as I got to the activation screen. Online solutions to my problem were of no help. I ended up pulling out an 8 year old laptop that also met the software requirements and was finally able to load the software and complete my taxes. This should not be a problem. This SHOULD NOT happen next year, because I guarantee that my then nine year old laptop won't be an option for tax prep.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11133